Two important notes for members and merchandise shoppers
1. Renewal memberships require a follow-up email from you to receive your shirt(s);
2. PLEASE update your mailing addresses for all payment methods (credit/debit cards, Apple Pay, PayPal, etc.).
Read below for reasons.
1. After you renew your USARK membership, you will receive an email with instructions for getting your shirt. Many members do not read this email, or it may end up in a SPAM folder. Unfortunately, we have had many issues with members failing to update their accounts, resulting in shirts being shipped to outdated addresses. After renewing your membership, simply follow the instructions in the email with the subject line “OPEN if you renewed your membership!” If you are a renewing member with questions, email us at info@usark.org.
2. For any online payment method you use, be sure to update your mailing address if you move. These online payment methods often autofill your address, which may be obsolete. Many customers who visit our shop have not noticed this autofill and get upset with us when their shipments go to the wrong address, even though the wrong address was entered with their order. Be sure your address is correct for any orders with us or any other online purchase.
Thank you to all members and USARK merchandise buyers for your support and understanding.
