“Finding the Friction Without Rebuilding the Store”
A structured review of your customer journey, conversion flow, user experience, and operational setup, to surface where revenue opportunities are being missed.
Conducted by senior e-commerce strategists. Scheduled based on fit and availability.
E-commerce specialists
WD Market · Strategy · Development · UX · Growth
“Finding the Friction Without Rebuilding the Store”
“More Traffic Wasn't the Answer. Better Conversion Was”
A walkthrough of how we examine your store, the friction points, conversion gaps, and prioritized recommendations you receive.
Working with WD Market for a CRO audit was a great experience. Their decision making is data driven and not just vibes! Each part of the process was clearly presented and made good business sense to tackle step by step, with priority projects made clear so that we can approach the most urgent items first.
Maria Wodzinska
Canada
Sharp and insightful. Tomass & team from WD Market really takes the effort to understand your business, look through all analytics and immediately come with clear recommendations from the get go. A great partner for growth. Highly recommend.
Angela Solkesz
Netherlands
Excellent experience working on my Shopify website audit and design. They were knowledgeable, thorough, and clearly understood the platform inside and out. The recommendations were practical and made a real difference to how the site looks and performs. Communication was smooth throughout, and the work was delivered on time. Definitely recommend to anyone looking to improve their Shopify store.
Jimmy Li
Canada
Tomass from WD Market was a pleasure to work with. Offering invaluable insights with a mix of quick wins and longer term solutions. I hope to keep working with him in the future and would recommend any e-com business having a WD Market audit.
Katriona
United Kingdom
I am very satisfied with the online store audit and the recommendations that need to be implemented on the website. I especially appreciate that the company not only provided suggestions, but also created a real mockup of how the website could look after the improvements. That immediately convinced me that the changes are necessary and could be very valuable both visually and from the customer experience perspective.
Renate Roze
Latvia
WD Market took our already started webpage project and does our website maintenance, gives really good advise for better results. Communication is very fast and understanding. Definitely recommend this company.
Kristine Valtina
Latvia
We worked with WD market first for a CRO audit and then hired their team to implement several of the key findings. Working with Tomass is great, he truly cares about making smart decisions for our business and works with us to make the payment structure work for our business as it scales.
Maria Wodzinska
Canada
Loved working with Tomass & Team from WD Market. They immediately dive into your webstore analytics and come with strong observations and a clear plan for optimisations that can be implemented immediately. Great value for money also - highly recommend.
Angela Solkesz
Netherlands
Nice and professional. Easy to work with.
Jimmy Li
Canada
Identify where customers hesitate, abandon, or fail to complete key actions throughout the buying journey.
Discover opportunities to improve conversion rates, average order value, retention, and customer experience.
Review how visitors interact with your store and where potential customers are dropping out of the process.
Step 1
01
Submit your store details and business information for review.
Step 2
02
A senior strategist reviews findings with you and walks through the opportunities identified.
Step 3
03
Receive prioritized recommendations, supporting observations, and implementation guidance.
A small selection of outcomes following the implementation of recommendations from our audits.
Independent. Senior-led. Recommendation-first.
We're brought in when leadership needs an outside, senior perspective, one that turns assumptions into evidence and questions into a plan.
Trusted partnership
Many clients continue working with us long after the audit ends, from one-off reviews to ongoing growth partnerships.
WD Market helps e-commerce brands improve performance through conversion optimization, customer experience improvements, Shopify and WooCommerce development, usability analysis, email marketing, and strategic growth planning.
Our team has worked with businesses across multiple industries, helping identify growth opportunities, remove friction from the customer journey, and support long-term e-commerce development.
A real team of senior specialists
Strategy · Development · UX · Growth
CRO
Shopify Development
WooCommerce Development
Email Marketing
UX Analysis
Growth Strategy
Yes — there is no cost and no obligation. We review a limited number of stores at a time and prioritize the ones where we believe our recommendations can create meaningful impact, so the audit is selective rather than automated.
Three lenses on your store: a conversion friction review, a revenue opportunity assessment, and a customer journey analysis. You receive prioritized recommendations, the supporting observations behind them, and implementation guidance.
In three steps. You submit your store details for an initial assessment; a senior strategist then walks you through the findings in an audit presentation; and you leave with prioritized recommendations and implementation guidance.
Established e-commerce brands running on Shopify, Shopify Plus, WooCommerce, or a custom platform. It is most useful when a store already has traffic and wants to understand why that traffic is not converting.
No. The recommendations are yours to act on with your own team. Many clients do continue working with us afterwards, from one-off reviews to ongoing growth partnerships, but that is a separate decision.
We periodically review selected e-commerce stores to identify opportunities for growth, conversion improvement, and operational efficiency. If your store is a good fit, we'll schedule a review session and present our findings.
All submissions are reviewed individually. We prioritize stores where we believe our recommendations can create meaningful impact.