Be aware about last updates

Be aware about last updates

Discover the Latest Trends, Tips, and Strategies in Commerce AI.

AI intelligence

Amazon replaced Rufus with Alexa for Shopping: in the US since May 2026, in Germany, Austria and the UK since November 2026

Alexa for Shopping replaces Rufus: in the US since May 2026, in Germany, Austria and the UK since November 2026. What it does and what it means for your shop.

Paul Tiedtke

DHL E-Commerce Trends Report 2026: 29% would let AI shop for them, 62% quit if their payment method is missing, 52% have resold on a marketplace

DHL’s 2026 report: 29% of shoppers would let AI buy for them, 62% abandon without their payment method and 52% resell online. What it means for your shop.

Paul Tiedtke

Why shoppers don’t buy despite a large range: −16% conversion rate in DACH in 2024 with +2.5% revenue growth in the same period

More visitors but fewer buyers? This article shows why guided selling is the answer to falling conversion rates in e-commerce.

Florian Piltz

More conversions with generative AI: a shopper asks for a rain jacket and the shop assistant recommends waterproof options

How generative AI can lift an online shop's conversion rate: personalised product descriptions, chat support and tailored recommendations.

Paul Tiedtke

10 lessons from working with ChatGPT: AI is a partner, context decides the answer, iterate and give feedback

Ten lessons from working with ChatGPT: why context matters, how iteration improves results, and where AI helps teams the most.

Paul Tiedtke

A/B testing: let data decide. Control version A versus variant B with one measured change

What A/B testing is, how to run a clean experiment, and what tests at Google and Wikipedia show about letting data decide.

Jonas Borée

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