• Michael

    (@campanellafoto)


    A free plan that at a certain point hits you up for money otherwise they disable the cookie banner.

Viewing 1 replies (of 1 total)
  • Plugin Support elenacysupport

    (@elenacysupport)

    Hi @campanellafoto ,

    Greetings from CookieYes!

    We understand your concern, and we appreciate you taking the time to share your feedback.

    CookieYes offers a free plan with defined usage limits when the plugin is connected to the CookieYes web app. In certain situations, if those limits are exceeded, some functionality—such as the cookie banner—may stop displaying. We recognize how this can be frustrating and apologize if this was unexpected.

    Please note that the CookieYes standalone plugin can be used without connecting to the web app. In this configuration, the cookie banner continues to function as expected and is not affected by web-app usage limits. The behavior you experienced applies only in specific cases when the plugin is connected to the web app.

    We’re sorry if the behavior you encountered, where the cookie banner stopped displaying after usage limits were exceeded. Your feedback is important to us, and we’ll use it to improve clarity around these scenarios within the plugin.

    If you would like any guidance regarding this situation or assistance reviewing your setup, please feel free to reach out to us through the WordPress support forum. We’ll be happy to help and provide further clarification.

Viewing 1 replies (of 1 total)

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