The number of complaints made to HMRC about delays and mistakes surged 66% to 12,670 last year as taxpayers spent more than 550 years between them trying to sort things out with the tax office ... “HMRC is clearly prioritising enforcement over support.
HMRC has confirmed new VAT road fuel scale charges for drivers of older petrol and diesel cars, with rates effective from May 1, 2026 to April 30, 2027 ... .
An HMRC boss who presided over a series of customer service disasters has been recognised in the King’s Birthday Honours list ...Last year, a report by the public accounts committee said customer service at HMRC had reached an all-time low.
One of Birmingham’s largest providers of temporary accommodation to vulnerable households has settled a winding-up petition filed by HMRC last week ... HMRC moves to wind up Birmingham social housing provider Second City.