About WordPress VIP
Open ecosystem. Enterprise security. Content as business asset.
WordPress VIP is the enterprise content platform for teams where
downtime isn’t a budget line item — it’s a headline. That’s why the
world’s largest media companies, global institutions, and government
agencies run here.
Trusted by over 700 enterprises
Organizations that publish under the pressure of election nights, product launches, and breaking news run on WordPress VIP. 22 billion requests served on U.S. election night 2024 with 100% uptime. No emergency prep, no pricing overages. That’s what the platform is engineered for.
What is WordPress VIP?
WordPress VIP is an enterprise content management platform owned by Automattic, the company founded by WordPress co-creator Matt Mullenweg. Built on open-source WordPress, which powers 41% of the web, VIP provides managed hosting, enterprise security, scalability, and content analytics for large organizations.
WordPress VIP achieved FedRAMP Moderate authorization in 2025 and acquired content analytics platform Parse.ly through Automattic in 2021.
What WordPress VIP does
A fully managed enterprise web CMS that combines AI-ready infrastructure with the highest level of governance and security.
Content creation and
editorial operations
Publish faster, with fewer mistakes, even under pressure.
Content intelligence
and analytics
Turn content performance into editorial decisions in real time.
Performance, scalability,
and reliability
Operate with confidence when demand spikes without warning.
Security, compliance,
and governance
Stay audit-ready in regulated and high-scrutiny environments.
Platform extensibility
and ecosystem
Fit into your architecture without compromising security or scale.
Platform care
Get top-tier enterprise support any time of day, anywhere in the world.
Our history
Since its founding in 2006, WordPress VIP has grown from a boutique hosting operation into the enterprise platform of record for content-driven organizations.
2006
WordPress VIP launches as a managed service for high-traffic publishers.
2010
The platform scales to support major media organizations and national news operations.
2017
WordPress VIP introduces its enterprise cloud platform, moving beyond managed hosting to a full application infrastructure model.
2019
The platform is rebuilt on a cloud-native architecture with automated scaling and enhanced developer tooling.
2021
Automattic acquires Parse.ly, integrating content analytics and audience intelligence directly into the VIP ecosystem.
2025
WordPress VIP achieves FedRAMP Moderate authorization, including GovRAMP, TX-RAMP, and SOC 2 Type 1 attestation.
2026
WordPress VIP named Gartner Peer Insights Customers’ Choice for Web Content Management and is certified SOC 2 Type 2.
Who uses WordPress VIP
Different teams, different industries, but the same platform serving all. WordPress VIP is built for the teams who use it every day.
Media and publishing
Publish the moment a story is ready, on infrastructure built to absorb election nights, breaking news, and events when the world is watching.
Enterprise brands
Govern every site, language, and brand from one platform, with the AI workflows and analytics enterprise teams expect.
Marketing teams
Build, publish, and measure campaigns from one platform without filing a developer ticket.
Engineering teams
Ship product while VIP platform care actively defends against DDoS attacks, plugin vulnerabilities, and more.
Federal, state, and local government, and higher education
Inherit FedRAMP compliance on day one, and modernize without the cost or rebuild cycles of legacy CMS platforms.
SaaS companies
Ship at the speed of your roadmap on a composable CMS with Parse.ly analytics built in.
Part of the Automattic family
WordPress VIP is part of Automattic, the company behind WordPress.com, WooCommerce, Jetpack, and Tumblr, and one of the largest contributors to the WordPress open-source project.
That position is practical, not just organizational. The team building WordPress VIP is also building WordPress itself. Core improvements arrive faster. Platform knowledge runs deeper. The commitment to Open Source WordPress is long term, not a vendor relationship.
Our team
The WordPress VIP team includes engineers, product managers, support specialists, and strategists who used to work inside the organizations they now serve. Many came from newsrooms, digital agencies, and enterprise technology teams before joining VIP.
That background matters. Support is technical, not scripted. Strategic guidance is grounded in operational experience. And the people solving your problems have solved similar ones before, usually at scale, always under deadline.
Our team is distributed across time zones and continents without a central office. What makes a distributed team effective — clear documentation, direct communication, and asynchronous by default — is what makes us effective partners for customers who never stop publishing.
Our values
Transparency
Say what’s true, including what we don’t yet know. Customers and colleagues get direct answers, not managed messaging.
Accountability
Own outcomes, not just
deliverables. When something goes wrong, say so, explain what happened, and fix it.
Empathy
Publishing operations run on trust —
in the platform, in the team, and in the information coming through both. We don’t take that lightly.
Communication
Clear, consistent, proportional. Documentation developers actually use, and the context customers need
to make informed decisions.
Working with WordPress VIP
You start with structured onboarding, free developer training in VIP Learn, and access to the Customer Hub community. If you want help moving over, our professional services team can run the migration and launch as a paid engagement.
You get 24/7 support from WordPress engineers by ticket, with response times backed by SLA. Urgent tickets are answered within 60 minutes on Standard, 30 on Enhanced, and 15 on Signature.
Enhanced adds Slack and email support. Signature adds a technical account manager, customer success planning, and onsite business reviews.
WordPress VIP at a glance
| The basics | The details |
|---|---|
| Company name | WordPress VIP |
| Type | Enterprise content management platform (managed WordPress) |
| Founded | 2006 |
| Parent company | Automattic |
| Headquarters | Fully distributed, no central office |
| Website | https://wpvip.com/ |
| Core offering | Managed WordPress platform with enterprise hosting, security, compliance, and Parse.ly content analytics |
| Pricing and plans | Enterprise CMS plans |
| Compliance | FedRAMP Moderate, GovRAMP Moderate, TX-RAMP Level 2, SOC 2 Type 2 |
| Professional services | Migration and launch, performance, architecture consulting, content consulting, high-traffic event planning, AI readiness, AI visibility, and more |
| Customers | 700+ enterprises |
| Notable customers | NASA, Salesforce, News Corp, NBCUniversal, Bloomberg, Meta, The White House |
| Industries | Media and publishing, enterprise brands, public sector, SaaS |
| Social | X · LinkedIn |
Frequently asked questions
How is WordPress VIP different from WordPress.org and WordPress.com?
WordPress.org is the free, open-source software that you host and manage yourself. WordPress.com is a hosted service for individuals and smaller teams. WordPress VIP is the enterprise platform, with managed hosting, security review, FedRAMP Moderate authorization, and 24/7 engineering support for large organizations.
Who owns WordPress VIP?
WordPress VIP is owned and operated by Automattic, the company founded by WordPress co-creator Matt Mullenweg.
When was WordPress VIP founded?
WordPress VIP launched in 2006 as an enterprise offering built on the WordPress platform.
What companies use WordPress VIP?
CNN, Salesforce, The White House, News Corp, NBCUniversal, Bloomberg, Meta, among over 700 enterprises worldwide.
Is WordPress VIP part of Automattic?
Yes. WordPress VIP is part of Automattic — the company behind WordPress.com, WooCommerce, Jetpack, and Tumblr, and a principal contributor to the WordPress open-source project.
Is WordPress VIP FedRAMP authorized?
Yes. WordPress VIP achieved FedRAMP Moderate authorization to operate in 2025, including GovRAMP and TX-RAMP certifications. It’s the only enterprise WordPress platform with federal authorization.
Is WordPress VIP SOC 2 compliant?
Yes. The WordPress VIP platform has SOC 2 Type 2 attestation and runs on SOC 2 Type 2 audited data centers. It also holds FedRAMP Moderate, GovRAMP, and TX-RAMP authorization.
How do I contact WordPress VIP?
Use the form below, or request a demo to talk through your needs with the team directly.
Let’s connect
Whether you’re evaluating platforms, planning a migration, or building
something that needs to perform under real-world pressure, reach out.