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UTILITIES

Developing and delivering innovative services.

 

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The utilities industry has come a long way from traditional methods of billing and communication. In today’s fast-paced world, customers expect convenience, accessibility and personalization. At CDS Global, we understand the importance of delivering innovative utility services that cater to the evolving needs of your consumers. Here are some ways we can empower your life with our cutting-edge technologies:

  • Our billing platform provides real-time data and personalized insights that help you optimize your revenue streams and reduce costs.
  • Our payment solutions are secure, user-friendly and available across multiple channels, including mobile and online.
  • Our customer communication tools enable you to engage with your consumers through targeted messaging, social media and other platforms.
  • Our customer care team is dedicated to providing exceptional support and resolving issues quickly and efficiently.

By partnering with CDS Global, you can transform your utility services into a seamless and enjoyable experience for your customers. Our operational excellence and customer-centric approach ensure that you can achieve your business goals while building strong relationships with your consumers.

Utilities Solutions

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Payment Processing
Payment Processing

Comprehensive payment processing, fraud mitigation, and payment recovery solutions that streamline processes and reduce costs. 

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Customer Care
Customer Care

Our experienced customer care teams provide unmatched service with a familiar and professional approach.

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Lettershop
Lettershop

Reach your customers, reduce costs and maintain consistent operational effectiveness with timely, accurate mailings and deep postal discounts.

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EBPP Illustration billing and payment solutions-02

Electronic Bill Presentment and Payment

Empower your users to pay bills at their convenience by offering multiple electronic payment options for both one-time and recurring payments. CDS Global's EBPP platform is equipped to process multiple payment methods including credit cards eChecks along with robust customer support for seamless user journeys. 

"Our partnership with CDS Global is invaluable to the city of Boone. CDS Global's expertise has helped us streamline our utility billing process and overall increased efficiency in our workflows. I know their extensive experience coupled with their familiarity with the City of Boone's work allows them to provide world-class service that CDS Global is known for." 

Lesli Vote City of Boone Utility Billing Supervisor

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