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Walmart Integration

You were busy before you started selling on Walmart. Now, you have even more customers clamoring for your attention. How can you hope to keep everyone on Walmart happy while you help all your other buyers at the same time?
Walmart Storefront Illustration
Answer All Your Messages in One Place
ChannelReply connects your Walmart account with your customer service platform. Answer all your customers from a single interface, using the best support tools in the industry.
The features described here will only work with the supported helpdesks listed under “Available for Your Helpdesk” below. Some features, such as phone support, may require add-ons, third-party tools or premium plans.
No more bouncing from screen to screen!
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“Without ChannelReply it would be unmanageable to provide the level of satisfaction our customers expect from us.”
Howard Choi
|
Business Dev Manager, Golfio

Available for Your Helpdesk

Walmart-Zendesk Integration

Walmart-Freshdesk Integration

Walmart–Help Scout Integration

Walmart-Gorgias Integration

Walmart-Re:amaze Integration

Walmart–Zoho Desk Integration

Walmart-Kustomer Integration

Walmart-Onsite Integration

Walmart & Zendesk Down Caret
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Zendesk-Walmart Integration Screenshot
Learn more about our Zendesk integration
Try Zendesk for free
Walmart and Freshdesk Logos Walmart & Freshdesk Down Caret
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Screenshot of ChannelReply’s Walmart-Freshdesk Integration
Learn more about our Freshdesk integration
Try Freshdesk for free
Walmart and Help Scout Logos Walmart & Help Scout Down Caret
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Help Scout–Walmart Integration Screenshot
Learn more about our Help Scout integration
Try Help Scout for free
Walmart and Gorgias Logos Walmart & Gorgias Down Caret
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Screenshot of ChannelReply’s Walmart-Gorgias Integration
Learn more about our Gorgias integration
Try Gorgias for free
Walmart and Re:amaze Logos Walmart & Re:amaze Down Caret
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Re:amaze-Walmart Integration Screenshot
Learn more about our Re:amaze integration
Try Re:amaze for free
Walmart & Zoho Desk Down Caret
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Screenshot of ChannelReply’s Zoho Desk–Walmart Integration
Learn more about our Zoho Desk integration
Try Zoho Desk for free
Walmart & Kustomer Down Caret
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Walmart-Kustomer Integration Screenshot
Learn more about our Kustomer integration
Request a demo of Kustomer
Walmart + Onsite Icon Walmart & Onsite Support Down Caret
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Screenshot of ChannelReply's Walmart–Onsite Support Integration
Learn more about our Onsite integration
Create your Onsite account
Easier Support
  • Reply to all your messages from the same screen, whether they come from Walmart, Amazon, eBay, or your own website
  • See everything you need to know about your buyer and their order beside each message
  • Stay on top of long conversations with automatically threaded tickets
  • Let your agents help customers without logging in to Walmart
Faster Answers
Create canned responses
and automated replies
Manage and track social
media support requests
and phone calls
Collect, analyze and act
on customer service data
Acknowledge or cancel
orders, update shipping
statuses, and refund returns
from inside your helpdesk
These actions are not yet supported in Help Scout or Gorgias.
Better Team Management
  • Assign tickets to the right agents and order them by priority
  • Track who sent which reply so agents can’t shift blame or steal credit
  • Group your agents by expertise, making sure only reps who understand Walmart work with your Walmart customers
  • Save your agents from replying to the same customer at the same time with collision detection
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Guided Setup
Follow our built-in setup walkthrough to connect Walmart to ChannelReply in less than five minutes.
Connect Walmart
Quick Answers
FAQ
Visit our FAQ to learn more.
Find answers
Support
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Better, Smarter, Faster
ChannelReply helps your team work faster and better. That means happier customers. Happier customers mean more positive reviews, and ultimately, higher sales! Try it free and get more out of every minute invested into support.
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