Privacy Policy
Effective Date: 25-12-2020
Last Updated: 03-03-2025
Welcome to Angroos! Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.angroos.com (the “Website”) and use our services. By using our services, you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
When you interact with our website, we may collect personal information that identifies you as an individual. This includes details like your full name, email address, phone number, shipping and billing address, and payment details. We collect this information to provide you with a seamless shopping experience, enable transactions, and ensure secure order processing. Additionally, we may request optional details, such as your preferences, to personalize our recommendations. Your personal information is collected only when you voluntarily provide it through account registration, checkout, or customer support inquiries.
1.2 Non-Personal Information
Besides personal data, we also gather non-personal information that does not directly identify you. This includes your IP address, browser type, device details, operating system, and pages visited on our website. Such information helps us analyze trends, optimize our website’s performance, and enhance user experience. We may collect this information through cookies, analytics tools, and log files. These details help us understand user behavior, track site performance, and improve marketing strategies. Rest assured, this data does not contain personally identifiable information.
2. How We Collect Information
We obtain information about you in multiple ways. Some data is provided directly by you when you create an account, place an order, or reach out to our support team. Other information is collected automatically through cookies and tracking technologies. Additionally, we may receive data from third-party sources, such as social media platforms, if you connect your accounts. Our website uses advanced data collection methods to enhance user convenience, allowing for a personalized experience. All collected data is handled securely and in compliance with legal standards.
3. How We Use Your Information
Your data is utilized for various legitimate business purposes. Primarily, it helps us process transactions, manage your account, and communicate with you regarding your orders. Additionally, we use your information to improve our services, personalize recommendations, and ensure compliance with legal obligations. We may also use your details to analyze customer behavior, provide relevant promotional offers, and enhance product recommendations based on your interests. Your data enables us to respond to inquiries, detect fraudulent activities, and improve security measures on our platform.
4. Sharing Your Information
We do not sell or trade your personal information. However, we may share it with trusted third-party service providers, such as payment processors and logistics partners, to fulfill orders. In certain legal circumstances, we may also disclose information if required by law enforcement authorities or regulatory bodies. These third parties are obligated to protect your data and use it only for specified purposes. We ensure that your data is shared only when necessary and handled in compliance with applicable privacy laws. Any sharing of information is done transparently and with stringent security measures in place.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. These small files store data about your preferences, helping us remember your login details, improve site navigation, and tailor advertisements to your interests. You can manage or disable cookies in your browser settings at any time. Cookies enable us to analyze user activity and optimize website performance based on collected insights. Tracking technologies help us monitor site engagement, improve user interactions, and provide a customized experience. We respect your choice regarding cookies and offer the option to modify your preferences.
6. Data Security
We prioritize your data security and implement industry-standard measures to protect it from unauthorized access, alteration, or misuse. Our security protocols include SSL encryption, regular audits, and restricted access to sensitive information. We also use firewalls, intrusion detection systems, and multi-factor authentication to ensure data protection. Our team continuously monitors potential threats and updates security policies accordingly. Despite stringent measures, no system is entirely immune to cyber threats, so we encourage users to adopt safe browsing practices.
7. Your Rights and Choices
You have the right to access, modify, or delete your personal data. If you wish to opt out of marketing communications or request data removal, you can contact us at any time. We ensure compliance with applicable data protection laws and respect your privacy preferences. Additionally, you can review and update your personal information in your account settings. You also have the right to request details on how your data is processed and object to specific uses of your data. If you believe your data is being misused, you can lodge a complaint with the relevant authorities.
8. Data Retention
We retain your information only as long as necessary for operational and legal purposes. Once the data is no longer needed, we securely delete or anonymize it to prevent unauthorized access. The retention period depends on the type of data and its purpose. Transactional data is stored for tax and legal compliance, while inactive accounts may be deleted after a certain period. We implement secure data deletion techniques to prevent recovery. You may also request early deletion of your personal data under certain conditions.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us:
Website: www.angroos.com
Email: info@angroos.com
Address: Kochi, Kerala 682020