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AI thinking and product news to unleash the potential of teams
How 24 Hour Fitness transformed IT operations with Jira Service Management and Rovo Ops
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Adam Grant on how AI reshapes work: why agility beats ability
Practical lessons for leaders redesigning teamwork in an AI-first era
AI Working Agreements Play
Without clear expectations, AI adoption and outcomes may be limited. This Team Playbook Play helps align your team on why, when, and how to use AI so it becomes a seamless, trusted part of your workflow.
Atlassian’s customer zero strategy: Build products from the inside out
Atlassian spent nearly two years running its own enterprise AI transformation before it began selling the results. The company treated AI adoption as a company-wide effort, building and deploying agents across sales, HR, and finance, and rigorously tracking outcomes. What emerged is a playbook grounded in operational experience.
Atlassian named a Strong Performer in The Forrester Wave™: Strategic Portfolio Management Tools, Q2 2026
We improved across the board — and our Vision and Innovation scores tell a bigger story about where SPM is heading. We’re proud to share that Atlassian has been recognized as a Strong Performer in The Forrester Wave™: Strategic Portfolio Management Tools, Q2 2026. But the placement is only part of the story.We have evolved […]
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Inside Atlassian
Get the latest research and insights on AI, teamwork, and more.
Soft skills in big demand as AI enters workforce
AI-powered workplaces have a huge and often unmet need for the soft skills of communication, emotional intelligence, trust building and social awareness, say experts in the field. The introduction of AI should be a people-led change, rather than one driven by the technology, says Avani Prabhakar, who is in charge of technology giant Atlassian’s transformation into […]
The AI efficiency paradox: What to do when AI boosts productivity but not results
Atlassian’s new State of Teams survey of 12,000+ knowledge workers shows AI is helping individuals work faster, but business results aren’t catching up. Here’s why
Inside Reddit’s IT playbook: Building for scale and AI-readiness
From tool chaos to trusted AI: how Reddit modernized IT for 4,000 employees
How customers are using Confluence Agents to turn knowledge into action
Docs aren’t just records anymore — they’re fuel for agents that plan, collaborate, and ship with you.
New grads are 1.5x more likely to use AI daily. Here’s why that matters for your hiring strategy.
Companies are cutting new grad hiring to save money. Atlassian research suggests they’re actually cutting their fastest path to AI adoption.
Marketers: stop experimenting and start solving real-world problems with AI
How marketing managers can turn stuck moments into their most valuable AI use cases
What CIOs told Forrester about building an AI‑ready digital workplace
Forrester surveyed CIOs and IT leaders on what it really takes to build a modern, AI‑ready digital workplace, uncovering gaps, opportunities, and practical next steps
How to handle team conflict as a first-time manager
Three scenarios specific to new managers, plus what to do when all else fails.
75 inspirational leadership quotes you haven’t heard yet
For something to inspire and support your work, take a look at these quotes from true leaders.
Your employees might not feel like they matter. These are the subtle signs
As humans, the only way to survive and thrive is through our relationships with other people. That means mattering to others is a survival instinct,
How to avoid “manager crash” in 2025 and beyond
Meaningful steps organizations can take to support wellbeing, bolster resilience, and set the stage for leaders to thrive.
How to delegate when you’re wired to do the work
Getting input from your team about their capacity, strengths, and preferences makes it easier to loosen your grip.
How to make work more meaningful for your employees
If you were asked for examples of “meaningful work,” what comes to mind? Roles like paramedic, teacher, or humanitarian aid worker might be some common
Brain drain: Are Zombie Projects eating your team’s productivity alive?
Picture the scene: You’ve returned from a wonderful holiday break, invigorated to tackle ambitious projects, and then it hits you. Maybe it’s pinned to your
Toxic positivity at work: how to spot it and squash it
Though well-intended, extreme optimism can hurt more than it helps. Here’s how you can trade false reassurance for true resilience.
All brains on deck: 10 best practices for knowledge-sharing
One person’s knowledge isn’t enough to execute the work that really matters. Even your team can’t go it alone. To make great things happen, your
How hands-on workshops boost teamwide AI confidence
When teams learn by doing, AI stops feeling abstract and starts driving real behavior change, from higher usage to stronger everyday skills.
Better together: 8 essential teamwork skills to master
Use these strategies to align expectations, streamline communication, and crush your goals.
How to implement goal refresh cycles on your team
Five steps to shift from annual goal setting to a quarterly refresh rhythm for better results.
How Loom turns customer support into a driver of business growth with Atlassian Customer Service Management
Loom resolved over 80% of support inquiries with AI and reduced the likelihood of churn by 11% – transforming support into a growth driver. Executive
From cost center to growth engine: 5 lessons from Leadership Circle’s AI-first support transformation
Leadership Circle implemented AI-first customer support to serve 3 million customers across 17 languages — achieving a 71% AI resolution rate, 65% fewer manual tickets,
Introducing Cursor in Jira
Assign work items directly to Cursor from Jira, your agent orchestration platform
Agentic Pipelines now supports Claude Code
Last month, we introduced Agentic Pipelines, a new way to orchestrate AI agents to automatically, and routinely, handle the repetitive engineering chores so you can
Structured Queries: Enhancing Search with Natural Language and Filters
If you’re like most people, you don’t remember the exact name of the page you edited three weeks ago—or the precise title of the document
3 ways AI alert grouping is transforming on-call engineering at Atlassian
Learn how Atlassian saved 839 hours in 28 days using AI Alert Grouping in Jira Service Management
Rovo Dev Driven Development – How we built a platform in 4 weeks
What We’re Building We’ve built a platform that will be the secure execution engine behind Atlassian’s AI agent infrastructure. As part of this we needed
Build smarter with Claude Opus 4.7 and deep Atlassian context in Rovo Dev
For a limited time, Rovo Dev Standard customers can use Claude Opus 4.7 with a lower credit multiplier.
Rovo Dev in Frontend Platform Engineering – AI for small tasks, AI for big tasks
Rovo Dev can help a lot with many common platform tasks – one of them which I have stumbled upon most recently is migration from
Enhancing Developer Workflow with Rovo Dev and Notifications
Why notifications matter for flow Context switching has always been the bane of software engineers, and deep work dies by a thousand paper cuts, such
How Amdahl’s Law still applies to modern-day AI inefficiencies
Discover how a computer science theory from 1967 may be a compass for AI-driven productivity gains across the enterprise.
Agent Context Pruning: How Rovo Dev keeps long sessions useful
AI agents become more useful as they work through longer tasks. But longer tasks also create a memory problem. A serious coding agent accumulates a
Inside Atlassian’s Merge Queues: How we ship faster with fewer incidents
At Atlassian, we use Merge Queues to ship frequent changes with confidence and streamline pull request merges. Across some of our busiest codebases, Merge Queues
Design Technologists: The role that turns creativity into code
At Atlassian, a new kind of role is collapsing the gap between idea and reality and changing how quickly teams can move from ‘what if’
Streaming Server-Side Rendering in Confluence
Over the past two years the Confluence team has spent a significant amount of time investing into improving performance – halving the 90th percentile latency
Behind the scenes of Atlassian’s AI Builders Week
At Atlassian, we are often asked how we are adapting internally to AI and transforming our R&D organization to be AI native. One lever we
Engineering the Forge Billing Platform for Reliability and Scale
Introduction Forge is Atlassian’s cloud app development platform. It’s a serverless, Atlassian-hosted environment that allows developers to extend products like Jira and Confluence, and it
Creating with Rovo: How We Built a Collaborative AI Canvas
Learn how Rovo’s collaborative AI canvas was engineered—unifying streaming, structure, and agent-powered workflows to build smarter content creation features.
See our newest AI research
Stop counting who uses AI. Start finding who’s transforming with it.
At Atlassian, we’ve gone through three evolutions of how we measure employee AI adoption. Each time we changed the metrics, we learned something telling about what the old numbers were hiding.
Is AI flattening your team’s creativity? Here’s how to tell.
AI can make “good enough” thinking the default. Use this framework to spot the risks of AI over-reliance and decide when humans — not models — should lead.
Watch, listen, and learn
How to Build an AI Native Team with Mike Cannon-Brookes
Atlassian’s Co-founder and CEO Mike Cannon-Brookes appears on The AI Daily Brief podcast to discuss what separates enterprise AI leaders from laggards, why context is becoming a critical layer of AI adoption, how agents and MCPs are changing the way people work with software, and why 2026 may be the year AI moves beyond chat […]
Webinar Replay: Work Smarter, Not Harder: 3 Ways To Use AI to Stand Out at Work
In this virtual event from Atlassian’s Team Playbook and Teamwork Lab, we’re tackling the gap between effort and recognition.
The new shape of teamwork: Designing the Human+AI workforce
Wharton professor and leading AI researcher Ethan Mollick, Magnus Östberg, Chief Software Officer at Mercedes‑Benz AG, and Emily Chang, award‑winning tech journalist and television host, explore what’s working now, what’s not, and how successful teams will build with AI toward long-term advantage.
How Mercedes-Benz delivers software 10x faster with Atlassian
Mercedes-Benz invented the automobile. Now they’re reinventing it — with software, AI, and Atlassian. With 50,000+ employees collaborating on Atlassian Cloud Enterprise, Mercedes-Benz has transformed from a traditional automaker into a high-performing software organization delivering software-defined vehicles at scale.
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Introducing new AIOps integrations with Lansweeper, Coralogix, and Honeycomb
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Inside Atlassian
Research and insights on how teams can deliver with AI.