Our team is a globally and culturally diverse group of exceptional humans. We all share a passion for customer success and are driven to do better every day. BigScoots began 14 years ago with the vision of doing hosting better, and our team carries that mission forward every single day.
Why Do You Recommend BigScoots To Your Clients?
Skylar Bowker
, Feast Design Co.
“When you are managing the technical side of things yourself you can spend 20+ hours a week on it just trying to keep on top of things. But when you move to an entirely managed WordPress service like BigScoots, that drops down to, maybe, 15 minutes a week at a max!”
“BigScoots is my first recommendation for a host. Hands down. No questions asked. When someone asks who they should host with, I always say BigScoots!”
“When it comes to BigScoots, we suggest it because its quality servers, quality software and quality service. The customer service – no one even gets close to it within the hosting world. All other hosting providers you’ve just blown by.”
“BigScoots solves all of our clients problems so well. They know our clients specific needs. They know how to serve high traffic and high performing sites extremely well.”
“Hosting is foundational for SEO. For us, having an environment like BigScoots’ where you make it easy for people to migrate, you provide a great hosting environment and great customer service it just makes it easy for us. We always see an improvement in performance and SEO when moving clients to BigScoots.”
“What BigScoots does is make their customers feel special. When a customer feels special, they build loyalty and trust to that brand they’re working with, and you guys do that so well!”
Meet the team! We’re a diverse group of humans with diverse areas of expertise, who are located around the world and are deeply passionate about our client’s success. We form real partnerships with our clients, are here 24/7 proactively monitoring your site and available within ~90 seconds to dive deep when it matters most.
16 Years of Five-Star Reviews
I messaged them today to ask about switching from Bluehost and Lightsail with Amazon Web Services. Scott, on messenger with their team, was patient, thorough, a REAL HUMAN, and great answering my questions. He was able to help me navigate the site and get what I needed. Looking forward to the migration and seeing the results on Big Scoots hosting, but so far so good!
BigScoots are the best web service provider in the world! They are super speedy, knowledgeable and helpful when assisting with issues, questions or anything that happens with my site out of the ordinary. (All of their staff, not just 1 or 2 of them). I thoroughly recommend them to anyone whose website needs the best support from a fantastic and professional team! Thank – you.
I really like how they alarm their customers about things that are not directly related to their business but can affect the customers. For example, once they warned against updating to a certain WP version because it was not stable enough. Good job!
Big thumbs up for BigScoots – easy migration of our site, the team worked hard to get us dramatic speed increases, and they have a helpful and responsive support team!
Smooth and easy to work with. I didn’t have to be an expert to get my website transferred; they did it all for me! Seamlessly and fast. Quick to respond to emails and chat. Well-explained next steps and guidance. Good work, guys.
I’m on @BigScoots best support of ANY host I’ve been on. Was with them for years and stupidly left for Siteground and ended up coming back to Bigscoots. I’m not connected with Bigscoots in any way, but they are seriously good. Any issue they’re on it.
Thank y’all for your excellent support. I can ALWAYS count on you to be there for me. All of you are very highly trained and always super helpful. I would highly recommend your service over all the others.
My name is Scott and as CEO and one of the co-founders, I oversee all executive operations. I am responsible for all vendor partnerships, business forecasting, and working directly with customers learning about what BigScoots does well, what might be improved upon, and how to expand products and services to better serve BigScoots customers.
My name is Justin and as SVP, Lead Systems Engineer and one of the co-founders, I control the BigScoots helm in day-to-day operations. I apply my knowledge to handle support and network related tickets from the most basic through to the incredibly complex. In addition to overseeing the support desk, I take lead on all configuration, proactive monitoring and long term maintenance of the BigScoots infrastructure.
I’m Tim, the Chief Marketing Officer of BigScoots. For more than two decades, I have helped software, infrastructure, and hosting leaders build their brands. I oversee marketing and business development initiatives at BigScoots. I work with communities, clients, and partners to share the BigScoots story and help others learn how to achieve success with WordPress and web hosting. My passion is finding new and creative ways to blend technology and marketing to reach and educate audiences in a meaningful way.
Chris,
VP of Engineering
I am a passionate technical leader with over a decade of experience. I thrive on crafting innovative solutions for a wide array of challenges. Outside work, my passions include exploring new destinations & occasionally getting behind the wheel of a race car.
Zack,
Lead Systems Admin
Adept at maintaining and securing WordPress sites for optimal performance
Katie,
VP of Client Success
Hey! I’m Katie. I lead our client success and sales initiatives at BigScoots, focused on delivering a seamless, high-touch experience for every client we work with. I’m all about building real relationships and making sure you have a true partner in hosting supporting your business. 😊
Prasul,
Lead Systems Admin
Lives in binaries and logs, smitten by the matrix digital rain!
Saumya,
Lead Software Engineer
I’m Saumya – an engineer, problem solver, WordPress and Cloudflare expert. I like to solve any and all technical problems, and play with all kinds of codes.
Gibu,
Systems Admin
Hey, I’m Gibu. I’m passionate about providing personalized care to our clients and helping them identify the issues.
Zach,
Product Specialist
Hello, I’m Zach, and I specialize in Cloudflare Enterprise and improving website performance for our customers.
Julian,
Systems Admin
Server tech guru with 11+ years of experience. Apart from work, I enjoy living a healthy lifestyle through sports, swimming and pursuing educational and ethical self-development.
JK,
Systems Admin
10+ years of IT experience, expert in troubleshooting, configuration, and implementation. Passionate about technology and innovative solutions.
Dr. Khan,
Product Manager
An actual medical doctor, repurposing his skills to heal your websites.
Shib,
Systems Admin
I am dedicated to providing exceptional customer service and always ensuring smooth operations for clients.
Sadiq,
Systems Admin
Hi, I’m Sadiq, a systems administrator with BigScoots! In my free time you can find me reading fiction books, listening to music, and playing video games.
Nicolaj,
Network Admin
Hi! I’m Nicolaj and I handle the day-to-day network operations and deployment of new network devices.
Sandy,
Client Success Manager
Hey, I’m Sandy! I’m here to help you reach your goals! Outside of work, you can find me listening to music and cooking/baking with my toddler.
Jay,
Systems Admin
Hey, I’m Jay! A tech wizard who is unceasingly energized by curiosity.
Les,
Systems Admin
Hello there weary traveler, I am Les. If it’s electronic or mechanical, there is a good chance I want to take it apart and see how it works. Most of the time, I can even put it back together!
Lijith,
Systems Admin
Hey! I am Lijith. For 10 years, I have dedicated myself to configuring & troubleshooting system/network-wide issues. I enjoy helping others & solving technical problems. In my free time, I like driving, listening to music, and researching.
Katya,
Client Success
Hello! I’m Katya. Passionate about top-notch customer service at BigScoots! Family, plants, music, and furry friends fill my free time.
Aidan,
Data Center Technician
Hi, I’m Aidan. I am a datacenter technician with BigScoots. I am passionate about web architecture and design, leveraging my talents to best handle your site’s physical backend.
Asher,
Systems Admin
Hi, I’m Asher. I’m a dedicated system admin with a passion for maintaining & optimizing IT infrastructure. I have 8 years of experience in the hosting world. Outside of work, I love traveling & exploring new places.
Ali,
Systems Admin
Hi! I’m Ali, a systems admin at BigScoots with 5 years of experience in web hosting & customer support. When I’m not working, I love traveling & discovering new destinations.
Abdal,
Systems Admin
Hi, I’m Abdal Khan, a systems admin at BigScoots. In my downtime I’m all about exploring technology, video games & getting lost in a good book. I also love traveling & uncovering new experiences along the way.
Jane,
Client Success
Hi, I’m Jane! I’m passionate about providing excellent customer service! In my free time I love to spend time with my family, listen to music, and spend time outdoors.
Aleksandar,
Systems Admin
Problem solver by day, avid Kindle reader when not doing that.
Pavle,
Systems Admin
Your typical tech geek with a side of gym going and drone flying enthusiasm.
We own everything
All of our infrastructure here at BigScoots is owned and operated entirely by us. Being in complete control of the process start-to-finish means we know your environment inside and out.
Industry partnerships
We’ve spent years forming relationships with industry experts and service leaders, providing integrated workflows and industry leading service.
We’re growing!
6 years in a row being listed on Fortune5000’s list of the fastest growing companies in America means that we’re a growing, happy, exciting company that you can count on to be here to grow with you.