Your free business.com+ membership unlocks exclusive tech deals and advisor support
Join Free
BDC Hamburger Icon

Menu

Close
BDC Logo with Name
Search Icon
Search Icon
Mark Fairlie

Mark Fairlie

Senior Analyst & Expert on Business Ownership
Introduction
About Me

Mark Fairlie brings decades of expertise in telecommunications and telemarketing to the forefront as the former business owner of a direct marketing company. Also well-versed in a variety of other B2B topics, such as taxation, investments and cybersecurity, he now advises fellow entrepreneurs on the best business practices.

At business.com, Fairlie covers a range of technology solutions, including CRM software, email and text message marketing services, fleet management services, call center software and more.

With a background in advertising and sales, Fairlie made his mark as the former co-owner of Meridian Delta, which saw a successful transition of ownership in 2015. Through this journey, Fairlie gained invaluable hands-on experience in everything from founding a business to expanding and selling it. Since then, Fairlie has embarked on new ventures, launching a second marketing company and establishing a thriving sole proprietorship.

Experience
Senior Copywriter at Westbourne Copy Studios Limited
December 2021 - Present
Managing Director at More Than Words Email & Telemarketing
September 2016 - December 2021
Education
The University of Sheffield
Graduate
English Language and Linguistics
Mark's Product and Service Reviews
Our team conducts an independent analysis of products and services that can help manage your business.
08.27.26
The Best CRM Software of 2026
HubSpot, monday CRM and Zoho lead our picks for the best CRM...
08.25.26
The Best Fleet Management Services of 2026
Top GPS fleet tracking services include Verizon Connect, Samsara,...
09.02.26
Best CRM for Law Firms
We reviewed the best CRM software for law firms, including...
09.18.26
The Best Call Center Software In 2026
Five9, Twilio and GoTo provide cloud-based call center solutions...
10.07.26
The Best Text Message Marketing Services of 2026
EZ Texting, SimpleTexting and Textedly offer robust SMS marketing...
08.31.26
The Best Business Internet Service Providers of 2026
Need an internet service provider for your business? We've...
10.01.26
Best CRM for Recruiting
Find the best CRM software for recruiters to manage candidates,...
10.05.26
The Best Website Builders and Design Services of...
Compare the best website builders and design services of 2026,...
10.07.26
The Best Email Marketing Services and Survey...
Mailchimp, Constant Contact and Campaign Monitor excel in email...
Mark's Activity
What Is a Virtual Phone Number? - thumbnail
article
What Is a Virtual Phone Number?
Learn everything you need to know about virtual phone lines and how you can use one to optimize your business in a matter of moments.
Updated January 09, 2026
How to Handle a Business Lawsuit - thumbnail
article
How to Handle a Business Lawsuit
Business owners are vulnerable to lawsuits. Learn common lawsuit types, as well as how to handle a lawsuit, deal with insurance, and protect your company.
Updated January 07, 2026
How to Become a Full-Time Airbnb Entreprener - thumbnail
article
How to Become a Full-Time Airbnb Entreprener
Airbnb has revolutionized rentals, giving entrepreneurs a way to earn. Learn how to start and grow a successful Airbnb business with this guide.
Updated January 05, 2026
QuickBooks Desktop vs. Online: Which Should You Use? - thumbnail
article
QuickBooks Desktop vs. Online: Which Should You Use?
Learn the differences between QuickBooks Desktop and QuickBooks Online, including pricing, features, user limits and who each version is best suited for.
Updated June 24, 2026
Why Every Business Owner Needs an Exit Strategy - thumbnail
article
Why Every Business Owner Needs an Exit Strategy
You don’t go into business planning to get out — but you should. Find out why an exit strategy is important and why you need two strategies.
Updated July 14, 2026
Pipedrive Review and Pricing - thumbnail
review
Pipedrive Review and Pricing Review
Business.com’s review of Pipedrive shows why it is our choice as the best CRM for sales automation. Read the review and learn more about its pros and cons.
Updated July 16, 2026
How Page Load Speed Affects Customer Behavior - thumbnail
article
How Page Load Speed Affects Customer Behavior
Do you want to rank higher on Google and make more sales? Find out how to determine if your site downloads too slowly and what will boost its speed.
Updated June 26, 2026
Podium Text Message Marketing Review and Pricing - thumbnail
review
Podium Text Message Marketing Review and Pricing Review
Learn about Podium's AI-powered customer communication platform, including its text messaging, online review management, payment processing and automation tools. Read our in-depth review of its features, pricing, pros, cons and ideal use cases.
Updated July 28, 2026
Revver Review and Pricing - thumbnail
review
Revver Review and Pricing Review
Revver, formerly Rubex by eFileCabinet, has excellent document storage and workflow management tools. Read our review for information on features and price.
Updated August 31, 2026
How to Tell if Your Business Is Growing Too Quickly (and What to Do About It) - thumbnail
article
How to Tell if Your Business Is Growing Too Quickly (and What to Do About It)
Learn how to tell if your business is growing too quickly, with 15 warning signs and practical tips to manage growth, protect cash flow and maintain performance.
Updated September 04, 2026
What Is a VoIP Number? - thumbnail
article
What Is a VoIP Number?
A VoIP number is a dedicated phone number assigned to a user and not tied to a physical line. Learn how VoIP numbers work and how to get one.
Updated January 28, 2026
Calculating the Costs of Call Center Systems - thumbnail
article
Calculating the Costs of Call Center Systems
Call center costs vary and many systems are available. Finding the right one for your business can be challenging. Here’s what you should consider.
Updated September 04, 2026
Decision Support Systems Applications and Uses - thumbnail
article
Decision Support Systems Applications and Uses
Decision support systems help businesses analyze data, forecast outcomes and improve decision-making. Learn the main types of DSS tools, common business applications and emerging AI-driven trends.
Updated September 08, 2026
The Best Places for Purchasing Office Supplies - thumbnail
article
The Best Places for Purchasing Office Supplies
Many office supply places offer savings programs for corporate accounts, volume sales and other benefits. Learn how small businesses can save.
Updated September 09, 2026
How to Choose the Best Call Center Software - thumbnail
article
How to Choose the Best Call Center Software
Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR systems, and 24/7 support.
Updated January 28, 2026
Why You Should Develop a Relationship With a Business Lawyer - thumbnail
article
Why You Should Develop a Relationship With a Business Lawyer
Business lawyers help with contracts, business structure, compliance, and legal risks. They save money by preventing costly mistakes before they happen.
Updated October 24, 2024
Quality Data Only: How to Apply Data Minimization to Your Business - thumbnail
article
Quality Data Only: How to Apply Data Minimization to Your Business
Reduce risks of data breaches and make better decisions using more accurate information by introducing data minimization procedures into your business.
Updated September 14, 2026
HubSpot vs. monday CRM Comparison - thumbnail
article
HubSpot vs. monday CRM Comparison
HubSpot and monday Sales CRM can help your business handle leads, marketing, reporting and more. Learn how these top CRM software packages compare.
Updated September 15, 2026
How to Increase Sales With Business Text Messages - thumbnail
article
How to Increase Sales With Business Text Messages
Connecting to your audience via text messaging can help a business grow. Learn tips for texts that engage leads, reduce no-shows, qualify leads and more.
Updated January 13, 2026
5 Ways Machine Learning Is Leading to Smarter Manufacturing - thumbnail
article
5 Ways Machine Learning Is Leading to Smarter Manufacturing
Artificial intelligence and machine learning are affecting manufacturing dramatically. Learn five ways machine learning is transforming manufacturing.
Updated September 18, 2026