Do more with Detrack

Automate customer
SMS & email updates

Detrack platform preview — dashboard, driver app, and proof of delivery

Trusted by businesses of all sizes worldwide

Toll Wolf Home Products ASV Cambria Burdens Plumbing Mitre 10 PAN Penrite Guillevin Dahlsens Harvey Norman SGS Logistics Puratos Office Choice Manildra Group Queens JA Russell TLE Lakemba Copperstate Unicare Universal Mansco

Full transparency and control,
from start to finish.

Get instant proof of delivery

Capture proof of delivery with our driver app and instantly access digital signatures, photos, and timestamps as soon as jobs are completed.

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Proof of delivery with signature and package photo

Automate your customer notifications

Keep your customers in the loop automatically and reduce ‘where’s my order’ calls. Send real-time delivery updates via SMS, WhatsApp, email, and more.

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Customer notifications on a phone

Save on fuel with route optimisation

Plan the most efficient routes in just a few clicks, and re-optimise as jobs are added or specs change throughout the day. Create optimised routes with driver groups, start times, and more.

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Driver zones on a city map

Stay in control with real-time visibility

Track your drivers’ exact locations and job progress in real-time. Plus, automated job updates keep you ahead of the action throughout the day.

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Live map with driver routes

Test drive all features, free for 14 days

It only takes a few minutes to add your drivers, upload or create jobs and start branding your customer communications.

Do even more with Detrack

Vehicle Checks

Create customised checklists that meet your fleet compliance requirements.

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Vehicle checks UI with odometer, oil level, tires, wipers and brake status

Rate Cards for 3PLs

Create custom rate cards within delivery jobs, set up commissions for contractors.

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Rate card configuration UI for a 3PL customer

Data Insights

Create reports, monitor performance and gain insights into your delivery operations.

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Analytics dashboard with job status breakdown and daily trend charts

Integrate with the best ERP, e-commerce, accounting, and SMS platforms. From order creation through to proof of delivery, everything works together seamlessly.

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Trust Detrack to deliver

“Detrack has transformed how we manage proof of delivery. What used to be a manual, paper-based process is now fully automated and seamless. Our customers love the SMS alerts keeping them informed of expected arrival times, which has dramatically reduced missed deliveries and inbound calls. The platform is intuitive and powerful, but what really sets Detrack apart is dealing with a local team — responsive, knowledgeable, and genuinely feels like a local partner. We wouldn’t run our delivery operations without it.”

Tyne HolmesManager, TLE Lakemba
SGS Logistics drivers in front of their van

“We have been absolutely blown away by how user friendly, intuitive, cost effective, and easily implemented Detrack is.”

Luck SadlerDirector

“We went from a paper based pod system to Detrack. This reduced the amount of time spent on scanning pods and shredding after scanning. That in itself is worth the monthly fee. We only use the basic pod system but there are additional services that would be useful to other companies. Having the customer getting an email to allow them to track the progress is great. The system itself was very easy to set up and having the ability to import all our contacts saved a lot of data input.”

DaraComputer Hardware
Capterra

“We use Detrack for POD on all our deliveries and pickups, and it’s been a breeze to set up. It’s easy to use, and our customers love receiving automatic emails with the POD info. Definitely a solid tool for streamlining things.”

Michael HawkinsNulon
Jaybel Office Choice delivery operation

“A game changer for our operations. The vehicle fleet monitoring, parcel tracking, driver app with electronic POD, and route planning features have significantly boosted the efficiency of our dispatch team. We’ve improved communication with our customers, reduced overheads, streamlined our dispatch process, and increased the daily delivery capacity of our fleet.”

Mark CrottyGeneral Manager, Jaybel Office Choice
Andrew Logistics delivery operation

“Detrack has significantly improved our delivery operations by providing transparency, efficiency, and better communication with customers. The real-time updates and automated PODs have reduced disputes and increased customer satisfaction.”

AndrewLogistics
Capterra

“Detrack has been the most effective app we have ever used to manage our deliveries and communicate their status to our customers. Our drivers have found it very easy to use and the best thing is that it makes us look very professional to our customers.”

JohnFood and Beverage
Capterra

Pay per driver. Not per user.

Every plan includes unlimited web users. Dispatchers building runs, admins, and managers never count towards your bill. You only ever pay for drivers in the field.

Low cost, feature rich

With Detrack, there's no need to trade features for affordability.

Predictable pricing

Run unlimited jobs with no per-job fees or surprise charges.

Scale with ease

Scale during peak seasons with monthly subscription options.

Pro
$29 per driver appbilled monthly in USD

Everything you need for proof of delivery, driver tracking, and customer notifications.

Start 14-day trial

No credit card required

  • Unlimited sub-users
  • Live driver tracking and job updates
  • Proof of Delivery (signature, 10 photos, location, time stamps)
  • Branded customer notifications and tracking links
  • Custom field mapping and job statuses to match your workflow
  • Secure data storage and search for up to 5 years
  • Daily analytics
  • Manager app and Scanner app
  • API and business platform integrations
Enterprise
Custom

For large fleets looking for dedicated, hands-on support, and custom pricing.

Speak to an expert

Our team is ready to help

  • Everything in Advanced, plus:
  • Custom pricing
  • Dedicated account manager
  • Dedicated onboarding
  • Dedicated integration support

We serve all industries

🚚 3PL, Logistics & Transportation 📦 Freight & Distributors 💊 Medical, Pharma & Wellness 🪴 Agriculture & Landscaping 💐 Florists 🔧 Plumbing and Electrical Services 🚗 Automotive 🍔 Food & Beverage 🎨 Print, Packaging & Design 🏗️ Industrial Products 📮 Couriers 🧺 Laundry & Cleaning Services ♻️ Waste Management & Recycling 🧱 Building Supplies 🛋️ Furniture & Home Improvement 🛍️ Retail & eCommerce 🧊 Cold Chain
Detrack dashboard and driver app preview
▶️ Meet Detrack
▶️ Optimise your routes
▶️ Keep customers in the loop

Discover the latest
product updates

We talk to customers every day, and those conversations shape what we dispatch. From major new capabilities and native integrations, to the small-but-mighty enhancements that keep things running smoothly, we ensure your operation gets sharper with every release. And when you need a hand, our 24/5 support team is right there to help.

120+Enhancements
shipped in 2025
15+Native
integrations
99%Support queries
answered in <2 mins
View updates
Detrack driver app showing latest delivery updates

Frequently asked questions

Everything you need to know before you start. Looking for more detail? Visit our full FAQ.

What is Detrack?

Detrack is delivery management software that brings live driver tracking, proof of delivery, and automatic customer notifications together in one platform. It replaces paper run sheets and “where’s my order?” phone calls, so your dispatch team and your customers always know exactly where a delivery is. Explore the platform.

Does Detrack charge per user or per driver?

Unlike many logistics platforms, Detrack charges by driver, so that you only pay for drivers out in the field. Every plan includes unlimited web users, so dispatchers, admins and managers never count towards your bill. See pricing.

Is there a free trial?

Yes, you can access all features for 14 days with full access to Detrack Advanced, and no credit card required. You’ll have time to add your drivers, run real jobs, and brand your customer notifications, so you can ensure Detrack enhances your existing workflows before you subscribe. Start your free trial.

How quickly can I get set up?

Most teams are up and running in a day. There’s no hardware to buy and nothing to install beyond the driver app on your drivers’ existing phones. You can import your jobs from a CSV or spreadsheet and start assigning them straight away. Get started.

Will Detrack work with the tools I already use?

Yes. Detrack offers one-click native integrations with Shopify, WooCommerce, Xero, QuickBooks, MYOB and more, plus a free REST API and webhooks for any custom requirements, all included on every plan. Browse integrations.

What kinds of businesses use Detrack?

Detrack is highly customisable and is designed for any operation that makes deliveries and needs real-time visibility from dispatch to doorstep. Freight, couriers, retail and e-commerce, wholesale and distribution, and B2B field-service teams all run on Detrack. See customer stories.

Do more with Detrack

Test drive all features,
free for 14 days

It only takes a few minutes to add your drivers, upload or create jobs and start branding your customer communications.