Smarter claims. Fewer headaches.

Nurture customer loyalty and stop fraud with automated, self-service claim handling based on customer risk and LTV.

up
to
76%
of claims automated
98%
claims processed in 90 seconds or less
TRUSTED BY

The right experience for every customer.

Extend Shopper Intelligence dynamically adjusts perks and policies based on customer value and risk, providing the right claims experience for every shopper.

Learn more about Shopper Intelligence
Return History
Account Age
Payment Methods
Membership Status
Login Location
Claim History
Order Value
Origin Scan
Claim Frequency
Return Reason
Time of Purchase
Referral Source
Email Address
Purchase Frequency
Fraud Risk
# of claims filed
Exception Status
Shipping Address
Carrier Scan
Coupon Usage
Visual Proof of Delivery
Billing Address
Destination Scan
Suspicious Payments
Undelivered Scan
Return Method
Return History
Account Age
Payment Methods
Membership Status
Login Location
Claim History
Order Value
Origin Scan
Claim Frequency
Return Reason
Time of Purchase
Referral Source
Email Address
Purchase Frequency
Fraud Risk
# of claims filed
Exception Status
Shipping Address
Carrier Scan
Coupon Usage
Visual Proof of Delivery
Billing Address
Destination Scan
Suspicious Payments
Undelivered Scan
Return Method
Return Reason
Order Value
Account Age
Purchase Frequency
Payment Methods
Login Location
Claim History
Return History
# of claims filed
Origin Scan
Claim Frequency
Time of Purchase
Referral Source
Membership Status
Fraud Risk
Exception Status
Suspicious Payments
Shipping Address
Carrier Scan
Email Address
Visual Proof of Delivery
Billing Address
Destination Scan
Undelivered Scan
Coupon Usage
Return Method
Return Reason
Order Value
Account Age
Purchase Frequency
Payment Methods
Login Location
Claim History
Return History
# of claims filed
Origin Scan
Claim Frequency
Time of Purchase
Referral Source
Membership Status
Fraud Risk
Exception Status
Suspicious Payments
Shipping Address
Carrier Scan
Email Address
Visual Proof of Delivery
Billing Address
Destination Scan
Undelivered Scan
Coupon Usage
Return Method
Time of Purchase
Order Value
Account Age
Return Reason
Payment Methods
Login Location
Origin Scan
Claim History
Return History
Purchase Frequency
Undelivered Scan
# of claims filed
Billing Address
Claim Frequency
Referral Source
Suspicious Payments
Fraud Risk
Exception Status
Shipping Address
Coupon Usage
Carrier Scan
Email Address
Return Method
Membership Status
Visual Proof of Delivery
Destination Scan
Time of Purchase
Order Value
Account Age
Return Reason
Payment Methods
Login Location
Origin Scan
Claim History
Return History
Purchase Frequency
Undelivered Scan
# of claims filed
Billing Address
Claim Frequency
Referral Source
Suspicious Payments
Fraud Risk
Exception Status
Shipping Address
Coupon Usage
Carrier Scan
Email Address
Return Method
Membership Status
Visual Proof of Delivery
Destination Scan
Return History
Account Age
Payment Methods
Membership Status
Login Location
Claim History
Order Value
Origin Scan
Claim Frequency
Return Reason
Time of Purchase
Referral Source
Email Address
Purchase Frequency
Fraud Risk
# of claims filed
Exception Status
Shipping Address
Carrier Scan
Coupon Usage
Visual Proof of Delivery
Billing Address
Destination Scan
Suspicious Payments
Undelivered Scan
Return Method
Return History
Account Age
Payment Methods
Membership Status
Login Location
Claim History
Order Value
Origin Scan
Claim Frequency
Return Reason
Time of Purchase
Referral Source
Email Address
Purchase Frequency
Fraud Risk
# of claims filed
Exception Status
Shipping Address
Carrier Scan
Coupon Usage
Visual Proof of Delivery
Billing Address
Destination Scan
Suspicious Payments
Undelivered Scan
Return Method
Return Reason
Order Value
Account Age
Purchase Frequency
Payment Methods
Login Location
Claim History
Return History
# of claims filed
Origin Scan
Claim Frequency
Time of Purchase
Referral Source
Membership Status
Fraud Risk
Exception Status
Suspicious Payments
Shipping Address
Carrier Scan
Email Address
Visual Proof of Delivery
Billing Address
Destination Scan
Undelivered Scan
Coupon Usage
Return Method
Return Reason
Order Value
Account Age
Purchase Frequency
Payment Methods
Login Location
Claim History
Return History
# of claims filed
Origin Scan
Claim Frequency
Time of Purchase
Referral Source
Membership Status
Fraud Risk
Exception Status
Suspicious Payments
Shipping Address
Carrier Scan
Email Address
Visual Proof of Delivery
Billing Address
Destination Scan
Undelivered Scan
Coupon Usage
Return Method
Time of Purchase
Order Value
Account Age
Return Reason
Payment Methods
Login Location
Origin Scan
Claim History
Return History
Purchase Frequency
Undelivered Scan
# of claims filed
Billing Address
Claim Frequency
Referral Source
Suspicious Payments
Fraud Risk
Exception Status
Shipping Address
Coupon Usage
Carrier Scan
Email Address
Return Method
Membership Status
Visual Proof of Delivery
Destination Scan
Time of Purchase
Order Value
Account Age
Return Reason
Payment Methods
Login Location
Origin Scan
Claim History
Return History
Purchase Frequency
Undelivered Scan
# of claims filed
Billing Address
Claim Frequency
Referral Source
Suspicious Payments
Fraud Risk
Exception Status
Shipping Address
Coupon Usage
Carrier Scan
Email Address
Return Method
Membership Status
Visual Proof of Delivery
Destination Scan

Put claim processing on autopilot.

Speed up your claim process with automated interactions and rules, rewarding high-value customers and limiting abuse.

Delivery issues don’t have to tank customer loyalty.

Give customers a reason to come back with 24/7, self-service claim filing that turns bad scenarios into delightful experiences.

Trust, but verify.

Stop bad actors from taking advantage of your customer-friendly policies with AI-powered image verification and fraud detection.

Learn more

Jomashop added Extend Shipping Protection, decreased customer service interactions, and saved $600,000.

Jomashop added Extend Shipping Protection, decreased customer service interactions, and saved $600,000.

Built to boost your business.

Learn how Extend Delivery features like Automated Claims can help you control costs, maximize revenue, and build customer loyalty.

Schedule a Demo

Give more to your best shoppers while maximizing their lifetime value with Extend’s behavior-driven commerce solutions.

No dev team? No problem.

We make it easy to get started. Seamlessly integrate using our robust APIs or commerce platform integrations like Shopify, BigCommerce, and more.

API Reference
TRUSTED BY

Ready to get started?

Schedule a Demo

Ready to get started?

Schedule a Demo