| Arizona | Arizona Money Transmitter License, MT-1047492 | Arizona Department of Insurance and Financial Institutions
100 North 15th Avenue, Suite 261, Phoenix, AZ, 85007
For Arizona residents: If you have questions or a complaint, please first contact
FalconX Delta, Inc, at (901) 213-6033 or complaints@falconx.io
After first contacting FalconX Delta, if you still have an unresolved complaint regarding
FalconX Delta.'s money transmission activity, you may complete an Online Complaint
Form as stated on the File a Complaint against a Financial Institution or Enterprise
page https://difi.az.gov/complaint
AZ e-Licensing Portal for filing a complaint:
AZDFI Consumer Complaint Portal: https://difi.az.gov/file-a-complaint#financial
AZ Financial Institutions Division: (602) 771-2800 | Toll-free: (800) 544-0708 |
| Arkansas | Arkansas Money Transmitter License, MT-1031024 | Arkansas Securities Department #1 Commerce Way, Suite 402 Little Rock, Arkansas 72202
For Arkansas Residents: If you have questions or a complaint, please first contact Complaints at
FalconX Delta, Inc, at (901) 213-6033 or complaints@falconx.io.
If you still have an unresolved complaint regarding FalconX’s money transmission
activity you may file the completed complaint form found here
https://securities.arkansas.gov/file-a-complaint-2/ by e-mailing it to
ASDinfo@securities.arkansas.gov or by mailing it to: 1 Commerce Way, Suite 402,
LITTLE ROCK, ARKANSAS 72202 TELEPHONE: (501) 324-9260 FACSIMILE: (501) 324-9268 |
| Connecticut | Connecticut Money Transmission License, MT-2419717 | Connecticut Department of Banking, 260 Constitution Plaza, Hartford, CT, 06103-1800
For Connecticut Residents:
Please note the following disclosures associated with virtual currency
- WARNING: LOSSES DUE TO FRAUDULENT OR ACCIDENTAL TRANSACTIONS
MAY NOT BE RECOVERABLE AND TRANSACTIONS IN VIRTUAL CURRENCY ARE IRREVERSIBLE.
- Virtual currency is not backed or insured by the government and accounts and
value balances are not subject to Federal Deposit Insurance Corporation, National
Credit Union Administration or Securities Investor Protection Corporation protections
- Some virtual currency transactions shall be deemed to be made when recorded
on a public ledger, which may not be the date or time when the customer initiates
the virtual currency transaction
- The value of virtual currency may be derived from the continued willingness of
market participants to exchange fiat currency for virtual currency, which may result
in the permanent and total loss of the value of a particular virtual currency, if the
market for that virtual currency disappears
- The volatility and unpredictability of the price of virtual currency relative to fiat
currency may result in a significant loss over a short period of time
- Any bond maintained by FalconX Delta for the benefit of the customers of FalconX
Delta may not be sufficient to cover all losses incurred by such customers
- Virtual currency transactions are irreversible and are used by persons seeking to
defraud customers, including, but not limited to, a person impersonating a
customer's loved one, threatening jail time, stating that a customer's identity has
been stolen, insisting that a customer withdraw money from the customer's bank
account and purchase cryptocurrency or alleging a customer's personal computer
has been hacked
If you have a complaint or question, please contact FalconX Delta, Inc. at (901) 213-6033 or complaints@falconx.io. If you still have an unresolved complaint regarding FalconX Delta, Inc.'s money transmission activity, you may also contact the Connecticut Department of Banking at: https://portal.ct.gov/dob/consumer/consumer-complaints/money-transmitter |
| Delaware | Delaware Money Transmitter License, MT-040042 | Office of the State Bank Commissioner, 1110 Forrest Avenue, Dover, DE, 19904 |
| District of Columbia | District of Columbia Money Transmitter License, MTR2419717 | Department of Insurance, Securities, and Banking, 1050 First Street, NE, 801,Washington, District of Columbia 20002
For District of Columbia Residents:
If you have a complaint, please contact FalconX Delta, Inc. at (901) 213-6033 or
complaints@falconx.io. If you still have an unresolved complaint regarding FalconX
Delta, Inc.’s money transmission activity, you may file it by contacting the Department at:
District of Columbia Department of Insurance, Securities and Banking
1050 First St., NE, Suite 801
Washington, DC 20002Phone: (202) 727-8000
Fax: (202) 354-1085E-mail: disbcomplaints@dc.gov
Consumer Complaint Form Mail-in Version https://disb.dc.gov/sites/default/files/dc/sites/disb/publication/attachments/
DISB%20Consumer%20Complaints_final%20fillable.pdf |
| Florida | Money Transmitters Part II, FT230000563 | Florida Office of Financial Regulation, 101 E. Gaines Street, Tallahassee, FL 32399
For Florida Residents:
If you have a complaint, please contact FalconX Delta, Inc. at (901) 213-6033 or
complaints@falconx.io. If you still have an unresolved complaint regarding FalconX
Delta, Inc.’s money transmission activity, you may file it by contacting the Florida
Office of Financial Regulation at:
Online: https://flofr.gov/sitePages/FileAComplaint.htm. To file your complaint, you
will need to register electronically through Online Services. A valid email address is
required.
Florida Office of Financial Regulation - Consumer Finance
200 E. Gaines Street,
Tallahassee, FL, 32399-0376
850-487-9687
FL Office of Financial Regulation Complaint Portal: https://flofr.gov/sitePages/FileAComplaint.htm |
| Idaho | Idaho Money Transmitters License, MTL-361 | Idaho Department of Finance, Securities Bureau, 800 Park Boulevard, Suite 200, Boise, ID 83720-0031 |
| Illinois | Illinois Money Transmitter License, MT.0000484 | Illinois Department of Financial and Professional Regulation, 320 West Washington Street, Springfield, IL 62786
For Illinois Residents: If you have a complaint, please contact FalconX Delta, Inc. at (901) 213-6033 or complaints@falconx.io. If you still have an unresolved complaint regarding FalconX
Delta, Inc.’s money transmission activity, you may file it by contacting the Illinois
Division of Banking at:
Illinois Department of Financial and Professional Regulation Online:
https://idfpr.illinois.gov/admin/dfi/dficomplaint.html
Division of Financial Institutions online complaint form:
https://idfpr.illinois.gov/admin/complaints/dob-dfi-consumer-complaint-form.html |
| Iowa | Iowa Money Services License, 2023-0064 | State of Iowa Division of Banking, 200 E Grand Avenue, Suite 300, Des Moines, IA, 50309 |
| Kansas | Kansas Money Transmitter License, MT.0000281 | Kansas Office of the State Bank Commissioner, 700 SW Jackson Street, Suite 300, Topeka, KS, 66603
For Kansas Residents:
If you have a complaint, please contact FalconX Delta, Inc. at (901) 213-6033 or
complaints@falconx.io. If you still have an unresolved complaint regarding FalconX |
Delta, Inc.'s money transmission activity, you may file it by contacting the Office of
the State Bank Commissioner.If submitting electronically, submit your complaint
here: https://www.osbckansas.org/consumers/file-a-complaint/
Mail or fax the completed consumer assistance form and attachments to:
Kansas Office of the State Bank Commissioner
Attn: Consumer Affairs
700 SW Jackson St, Suite 300
Topeka, KS, 66603
Fax: (785) 371-1229
Email: complaints@osbckansas.org |
| Maine | Maine Money Transmitter License | Department of Professional & Financial Regulation, Bureau of Consumer Credit Protection, 35 State, House Station, Augusta, Maine, 04333 |
| Maryland | Maryland Money Transmitter License, 2419717 | Maryland Commissioner of Financial Regulation, 500 North Calvert Street, Suite 402, Baltimore, Maryland, 21202
For Maryland Residents:
If you have a complaint, please contact FalconX Delta, Inc. at (901) 213-6033 or
complaints@falconx.io. If you still have an unresolved complaint regarding FalconX
Delta, Inc.'s money transmission activity, you may file it by contacting the Maryland
Department of Labor.
The Commissioner of Financial Regulation for the State of Maryland will accept all
questions or complaints from Maryland residents regarding License No. 2419717
and NMLS ID: 2419717. Consumers may file a complaint by contacting the
Commissioner's office at: 500 North Calvert Street, Suite 402, Baltimore, Maryland
21202, or (888) 784-0136. Additional information about FalconX Delta, Inc. may be
obtained at www.nmlsconsumeraccess.org |
| Michigan | Michigan Money Transmitter License, MT0025140 | Michigan Department of Insurance and Financial Services, Consumer Finance Section, 530 W. Allegan, Street, 7th Floor, Lansing, MI, 48933 |
| Minnesota | Minnesota Money Transmitter License, MN-MT-2419717 | Minnesota Department of Commerce and Financial Institutions Division, 85 7th Place East Suite 280, St. Paul, MN, 55101
For Minnesota Residents: If you have a complaint, please contact FalconX Delta, Inc. at (901) 213-6033 or complaints@falconx.io. If you still have an unresolved complaint regarding FalconX Delta, Inc.'s money transmission activity, you may file it by contacting the Minnesota Department of Commerce.
To make a complaint, please contact:
Minnesota Department of Commerce
85 8th Place East, Suite 208
Saint Paul, MN 55101
(Local) 651-539-1500
(Complaints) 651-539-1600
Please note the following disclosures associated with virtual currency:
- Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections. |
| Mississippi | Mississippi Money Transmitter License, 2419717 | Mississippi Department of Banking and Consumer Finance, Post Office Box 12129, Jackson, MS, 39236
For Mississippi Residents:
The Mississippi Department of Banking & Consumer Finance recommends that you
attempt to resolve your complaint with the financial institution first by contacting
FalconX Delta, Inc. at (901) 213-6033 or complaints@falconx.io to allow the
opportunity to resolve the issue(s). If you still have an unresolved complaint
regarding FalconX Delta, Inc.'s money transmission activity, you may file a
complaint online at https://dbcf.ms.gov/complaint-form/ |
| Nebraska | Nebraska Money Transmitter License | Nebraska Department of Banking & Finance, 1526 K Street, Suite 300, P.O. Box 95006, Lincoln, NE, 68508-2732 |
| New Hampshire | Money Transmitter, 2419717MT | New Hampshire Banking Department, 53 Regional Drive, Suite 200, Concord, NH, 03301 |
| New Mexico | New Mexico Money Transmission License | New Mexico Financial Institutions Division, Money Services Business Unit, 2550 Cerrillos Road, 3rd Floor, PO Box 25101 (87504), Santa Fe, NM, 87505 |
| North Carolina | North Carolina Money Transmitter License, 217816 | North Carolina Commissioner of Banks, 316 W. Edenton Street, Raleigh, NC, 27603 |
| North Dakota | North Dakota Money Transmitter License, MT104712 | North Dakota Department of Financial Institutions, 1200 Memorial Highway, Bismarck, ND, 58504
For North Dakota Residents:
FalconX Delta, Inc. is licensed by the North Dakota Department of Financial
Institutions as a money transmitter. If you have a question or complaint, please
first contact the consumer assistance division of FalconX Delta at (901) 213-6033
or complaints@falconx.io, or at its mailing address: 1850 Gateway Drive, Floor 6,
San Mateo, CA 94404.
If you have an unresolved question or complaint regarding the money
transmission services provided by FalconX Delta, you may contact the North
Dakota Department of Financial Institutions at (701) 328-9933.
Please note the following disclosure associated with virtual currency:
- Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections. |
| Ohio | Ohio Money Transmitter License, OHMT 292 | Ohio Division of Financial Institutions, 77 South High Street, 21st Floor, Columbus, OH, 43215 |
| Oklahoma | Oklahoma - DOB Money Transmission License | Oklahoma Banking Department, 2900 North Lincoln Boulevard, Oklahoma City, OK, 73105 |
| Oregon | Oregon Money Transmitter License | Oregon Division of Financial Regulation, Licensing Section,350 Winter St., NE Room 410, Salem, OR, 97301 |
| Puerto Rico | Puerto Rico Money Transmitter License, TM-166 | Office of the Commissioner of Financial Institutions, 1492 Ponce de León Avenue, Suite 600, Centro Europa Building, San Juan, PR, 00907 |
| Rhode Island | Rhode Island Currency Transmitter, 20254853CT | Department of Business Regulation, 1511 Pontiac Ave, Cranston, RI 02920
For Rhode Island Residents
Please note the following disclosures associated with virtual currency:
- Virtual currency is not legal tender in the United States, is not backed by the
United States government, and accounts and value balances are not subject to
Federal Deposit Insurance Corporation or Securities Investor Protection
Corporation protections. |
| South Carolina | South Carolina-AG Money Transmitter License | Office of the Attorney General, Money Services Division, 10000 Assembly Street, Columbia, SC, 29201 |
| West Virginia | West Virginia Money Transmitter License, WVMT-2419717 | West Virginia Division of Financial Institutions, 900 Pennsylvania Avenue, Suite 306, Charleston, WV, 25302 |
| Wisconsin | Wiscon Money Transmitter License, 2419717MT | Wisconsin Division of Banking
4822, Madison Yards Way, North Tower, Madison, WI 53705 |
| Wyoming | Wyoming Money Transmitter License, 7340 | Wyoming Division of Banking, 2300 Capitol Avenue, 2nd Floor, Cheyenne, Wyoming 82002 |