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Case studies

Critical solutions for FirstNet customers

Keeping residents and vacationers safe in Duck, NC

The Town of Duck, NC, welcomes thousands of summer visitors despite having fewer than 1,000 year-round residents. With its location between the Atlantic and Currituck Sound, the Duck Police Department relies on FirstNet for priority, secure communications – especially during storms. FirstNet ensures officers stay connected for emergencies and traffic management, supporting public safety when it matters most.

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FirstNet empowers Washington County, TN law enforcement

Washington County deputies rely on FirstNet for reliable, priority communications, ensuring connectivity and safety during daily work and emergencies.

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Empowering communications for Hyannis Fire Department

Hyannis Fire Department leverages FirstNet to ensure always-on, secure communications for 70 firefighters during Cape Cod’s busiest seasons.

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Unleashing connectivity with K-9 Search and Rescue

NW Pennsylvania K-9 Search and Rescue use FirstNet to boost search efficiency and safety across challenging, low-coverage areas.

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Powering public safety for Rossville School District

Rossville schools use FirstNet for secure, reliable emergency communication, boosting safety, efficiency and cost savings for students and staff.

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Boston Fire Department blazes new trails

The department chose FirstNet to provide 1,500+ first responders with the tools they need to protect Boston residents.

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Fulfilling big needs in rural Kansas county

Since joining FirstNet, Ford County has enjoyed increased savings and productivity and higher officer visibility – especially when responding to car accidents.

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OEC: Staying connected to support public safety

OEC works hand in hand with public safety personnel – such as fire, EMS and law enforcement – to help keep the community safe.

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Service and reliability critical in Stephenson County switch to FirstNet

Stephenson County Sheriff’s Office and county Emergency Management Agency needed reliable communication – especially in rural areas.

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Fresno County agencies rely on FirstNet for interoperability

With such disparate terrain, the ability for county and city officials to communicate with each other – and with other agencies – is critical.

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Southern Indiana sheriff’s department stays connected with FirstNet

How Dubois County personnel leverage the network’s reliable connectivity

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Build strong health and wellness programs

Customized health and wellness programs are essential for supporting first responders’ physical and mental wellness. Download this new resource to help your agency on this journey.

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News articles

Read the latest FirstNet announcements

  • October 16, 2025

    Introducing FirstNet Fusion

    New mission-critical platform will revolutionize first responder communications. FirstNet Fusion will combine critical communications capabilities like push-to-talk, 9-1-1 dispatch and connected devices into one seamless experience.

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  • October 9, 2025

    FirstNet and Liberty increase speeds for public safety in PR/VI

    In collaboration with Liberty, our local telecom provider in Puerto Rico and the U.S. Virgin Islands, FirstNet has enhanced Public Safety’s 5G connectivity experience on America’s public safety network.
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  • September 26, 2025

    New sites in Luzerne County enhance communications

    FirstNet expands in Pennsylvania, bringing new cell sites and enhanced, dedicated 5G connectivity for first responders and public safety.

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  • August 27, 2025

    New cell site delivering improved connectivity in Swain County, NC

    Significant investments have also recently been made in North Carolina to improve and enhance connectivity for first responders subscribed to FirstNet.
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  • August 8, 2025

    FirstNet transforms first responder communications in Alamance County, NC

    With more than 770 localities in North Carolina where public safety agencies rely on FirstNet, the service is critical to public safety across the state.

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  • July 17, 2025

    How FirstNet helps public safety during big, complex moments

    When bridges collapse, hurricanes hit or wildfires rage, a wide range of public safety agencies rush to the scene – and it’s critical that they can communicate with one another, writes Scott Agnew, President, FirstNet Program at AT&T. That’s why Congress created FirstNet®.

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  • July 16, 2025 

    Sonim MegaConnect – world’s most powerful Wi-Fi Hotspot

    The ruggedized Sonim MegaConnect™ gives public safety more power, faster speeds and more flexibility than ever before – and it fits in your hand.

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  • June 27, 2025

    Spanish-language call center for public safety launches in Puerto Rico

    The first-ever center to focus on the needs of Spanish-speaking FirstNet customers will serve public safety who require bilingual customer assistance in Puerto Rico and throughout the United States and its territories.  

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  • May 16, 2025

    Stress relief techniques for emergency physicians

    Working in emergency medicine can take a toll on those who care for our communities. This Mental Health Awareness Month, Ryan Fields-Spack shares strategies for managing stress that he learned in his 25+ years in emergency response.

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  • May 13, 2025

    Expanding public safety’s connectivity with 1,000 new sites nationwide

    To further expand connectivity on FirstNet, the nation’s only network built with and for America’s first responders, AT&T has launched 1,000 new cell sites with public safety’s Band 14 spectrum.

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More news

Blogs and videos

Hear from the FirstNet community

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Transforming dark moments into growth

PTSD is a heavy burden for first responders. With posttraumatic growth it can lead to extraordinary outcomes, writes Josh Goldberg, Boulder Crest Foundation CEO.

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Peer support networks create safety net

Bob Stanberry, Chief of Police, retired, shares the benefits of connecting first responders with trained peers who understand their experiences.

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Bringing responder wellness programs to Ohio responders

Learn how Steven Click, director of first responder wellness for the Ohio Department of Public Safety, Law Enforcement Initiatives program, is helping bring wellness programs to Ohio first responders.

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UC Davis launches Health 34 initiative to provide compassionate care for the community

UC Davis Fire Department launched an initiative called Health 34 – designed to address what it identified as a gap in treating calls

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Polyvagal Theory and emergency responders: How our nervous system impacts our lives

Polyvagal theory can help responders understand how their nervous systems react to stress and trauma and how to recover and...

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Communication Critical in SWAT Situation

Communication critical in SWAT situation

When a SWAT situation occurred in Anderson, Indiana, police used a FirstNet Ready® device in an innovative way to work toward a peaceful resolution. Hear what they did.

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Private Security Supporting First Responders

Private security supporting first responders

Hear what one security company has to say about its use of FirstNet.

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Small Town, Cutting Edge Communications

Small town, cutting edge communications

With more than 11,000 residents living in 3.4 square miles, Leon Valley, TX, is a small town. Watch to learn how FirstNet brought the town up to date with its communications.

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Del Oro Water, a Wildfire Crisis

Del Oro Water, a wildfire crisis

Del Oro uses internet in many forms, from cellular phones to data collecting devices, to SCADA, which allows for field automation with pumps, tanks allowing them to control those assets in the field without physically being on site.

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Utilities, supporting first responders

Helping utilities support first responders

With SCADA, California Water is able to keep their field staff safe. In a catastrophic event ,they can remote control various assets in the field to deliver the water to the locations that need to have the water.

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