The show has received positive reviews throughout its run. Production of the series stopped on 11 August 2014 when 16 principal actors started withholding their services following wage disputes, a cut of R500 million in royalties and three-year extended contracts.
From 30 September 2014 to 30 November 2014, the series was put on hiatus, following the dispute with 16 actors, who were fired from the show on 18 August 2014 after a week-long strike. Some of the 16 actors include Menzi Ngubane, Sophie Ndaba, Anga Makubalo, Mandla Gaduka, Katlego Danke and Thato Molamu.
Fans were urged not to watch the show in support of the 16 actors. The SA audience research foundation confirmed that instead viewership increased from the usual 7 million to 10 million viewers a night prior to the announcement of the subsequent sacking.
The soap made a return on 1 December 2014 under a new name, Generations: The Legacy, without the old cast members. The show received generally negative reviews from the public in its first week of airing, but the viewers warmed to the revamped show in the next couple of weeks following its return.