Love

I'm not sure who the intended audience is. If you watch a reasonable amount of news reports, you'll know how despicable the "safety net" is and this drama will tell you nothing new and will make you feel nothing more. If you're unaware of the problems of housing and temporary accommodation and of benefits grudgingly provided by the State, then this will inform you, but I'm not convinced it will make you care. And if you're a supporter of cuts to benefits and (historic) sales of council housing, then I doubt any of the characters presented here will elicit much sympathy (they seem so passive and disbelieving that the system really is as bad as it seems).

It might have been better to have followed the story of the family from their time in relatively stable privately rented housing, since I think that would have presented them in a much more sympathetic light.

I think there are too morals: first, we need to pay more tax to fund a decent "safety net" that none of us would find intolerable if we were to fall into it; second, people who fall into the current despicable "safety net" need to stop thinking that it is rational and reasonable and there to help.