What the director and screenwriters did not understood is that Silk Road was at the time a big revolution: drugs that were always bought with physical cash transactions, with all risks for being caught on the spot by the police, finally moved to the hidden web, guaranteeing anonymous purchases from all around the world and having them delivered directly at home. The market became so important, that the website started to sell also other kind of products, and this in a little over two years, which is impressive. Nothing of this is portrayed in the movie, which focuses too much on things that does not matter at all. Why giving so much attention to Ulbricht and his girlfriend? Why giving so much space to Bowden? Everything is rushed to a point where certain part of the story are completely skipped: how the founder passed to sell just drugs, to also weapons and fake documents? We don't get to know.
Ulbricht is portrayed just like a clueless guy, that does not have any idea on how to handle his activity, which maybe was partially true, but let me tell you that a guy that he is able to build from the ground up a marketplace so big and important, is not for sure dumb. In fact he finished university and he obtained even a master. Why you did not show the craft of the website? How he came up with the name Silk Road? How he grew his business, which strategies he used? None of this apparently matter on the eyes of creators. We see instead a DEA agent that was transferred to the cybercrimes department, because he completely suck at his job and need just to work a few months to get the pension. We see him hanging around with his informant, that does most of the job that he is supposed to do. Absolutely ridiculous. Moreover is the classic cop that he is not able to understand that time changes and the job is different now, so he is basically the typical boomer, not able to accept having a younger boss, more experienced than him in IT, and he claims that the old way is always the best one. So cliché.
If you really want to make a movie about Silk Road, you should first of all really inform yourself, reading books and watching documentaries about the topic, making tons of research; understanding how this single website changed society, which were the consequences when was shut down and what inspired afterwards. The movie is incomplete, and made by people that clearly did not know anything about it. If you really want to know the true story, please go to watch "Deep Web", as it really explain what happened.
