I am a Colombian who currently resides (legally!) in NYC, and I have actually visited the restaurant (it's in Jackson Heights) featured in the film. I watched the movie in my home country, but i had to watch it again upon moving to NYC. It is a staggering film filled with energy and drama and mystery.
What truly makes this film great? It is probably the best film ever made that explores what illegal immigrants go through when they come to this country. Through a series of flashbacks, the main character recalls the journey to get to NYC while trying to track down the girl he came with to the country. The promises made to the Colombians making the trip, what they had to go through, the abuse they took and the number that made it to America alive will leave an emotional mark on the souls of all who watch the film. The best part is that the director is not heavy handed with it. Instead of several overly long tense scenes, he makes the point quickly with several much quicker scenes. It ultimately creates a type of narrative drumbeat, a rhythm if you will, that builds and builds in a subtle and articulate way.
Most of the film, however, follows the main character who got separated from his traveling companion and girlfriend, and who is now totally lost and despondent a country where he doesn't even speak the same language. At the risk of sounding political, I would love all the Congressmen and women to watch this film to better understand what people go through and why they often want to leave their home country. That said, the film is not political, but it is profoundly social and cultural, painting a narrative picture that will stay with the viewer for years to go. I highly recommend this movie!!!