This is likely the best film that I have seen all year. Maybe the best film that I have seen in a number of years.
I don't know why it hasn't won every award available. I'm going to guess that some of that has to do with it being little known and Croatian.
The three main actors are remarkable, the story is heartbreaking and the film is a masterpiece. It is so good that I felt like I was watching a documentary.
The subject matter will scare or offend many but the handling of it is very good. Someone is trying to kill themselves and their family is focused on preventing that from happening.
The family's humanity is endless. The system's lack of humanity is terrifying.
Watch this film.
Addendum
It has won a series of awards. Mostly awards at film fests where it was screened.
There is a list of the award nominations and wins, here on IMDb. 40 + nominations and 20 + wins. In the film description posted by the film fest where I saw the film, they mention a few of the awards.
My comments are the same. This is a remarkable film, an extraordinary first feature.