The concierge

Akino is a new recruit into the elite of all department store shopping clerks in the prestigious Hokkyoku (North Pole) department store - that serves customers who are all animals.

None of the gravity of tragic theatre and convoluted plot twists here, just a Christmas day treat. Although, for all the levity, we should be reminded that many of characters we meet - are now extinct species.

I've just watched this in GFT as part of Scotland Loves Anime festival 2023 and the whole movie theatre was enchanted in seconds, moments of silence with ripples of laughter all the way through. We loved it, we cared, this is one of the most accessible animes ever. 8/10.