The video inter-cuts scenes of liquefied versions of TLC performing to the song while standing on top of an ocean and performing in front of a real waterfall. At the end of the video, the young man involved with drug gangs appears in ghost form. He tries to hug his mother as she is walking down the streets, every time he tries to hug her she walks right through him. The bedroom of the couple shows the man's face faded from the picture with the woman sitting alone on the bed, she too fades away. The music video was directed by F. Gary Gray and was filmed at Universal Studios Hollywood from June 8-9, 1995.
—Peter-Patrick76 (peter-patrick@mail.com)