There is an element of gut over science, almost of magic, in this movie. I had difficulty pushing my attitude into that realm. There are plenty of movies during the Christmas season that ask you to accept that element of magic, like when a nice old man with a white beard walks out of the picture and next thing you know there is the hint that he is flying away with his reindeer. I can usually accept that and deal with such movies as Christmas fantasy. I just couldn't tell in this movie whether the movie makers were asking us to take a similar step in our minds, or whether it was simply a matter of someone with an intuition that puts together facts subconsciously. That disconnect spoiled the movie for me. It left me confused.
I'm likewise uncertain in what I think about the acting and chemistry between the leads. I didn't see the chemistry, but it may have been because of my confusion over the other issues. Certainly Roselyn Sanchez is appealing in her character of Camilla. Sanchez has an elegance about her.
I also didn't understand Camilla's indecision over her promotion offer. She's asked several times if she likes her job and she doesn't seem to know. I can understand indecision, but in this case I didn't understand the specific reasons for it.