Episode list

Nevena Gavran, the coordinator of the permanent negotiation group, was sent as an on-call by her superior, Radovan Vucevic Brka, to solve a potential hostage situation happening in the remote hamlet of Zlokucani. Although the situation is presented to her as routine, Nevena is forced to break the rules and negotiate face-to-face with an armed perpetrator, while putting her own life on the line to save the children.

Milos Petrovic, a witty negotiator from the group, collaborates with experienced and wise Tanasije Zarkovic Anker, on a new case in which a perpetrator armed with a bomb and a gun, is holding several young policemen and officers hostage in the police station.

Tanasije, Nevena, and a new colleague, the handsome, young, intelligent, and ambitious psychologist Minja Kovacevic, tackle a sensitive case involving a perpetrator threatening suicide. Every slightest attempt at physical intervention can result in death.

A group of about twenty factory workers of the Cokompanija confectionery factory, led by the Miloje, Grga, and Zivota, are on hunger strike due to unpaid wages and poor working conditions. Milos and Minja try to talk them out of suicidal intentions.

Long-time heroin addict Zeljko buys a gun at the Zajecar market and persuades his underage girlfriend Tamara and her best friend Sandra to steal heroin from Sandra's acquaintance, the dealer Dzane. Nevena and Nebojsa are forced to negotiate.

Dimitrije Simic, a senior economist, on his birthday, gets fired from the corporation where he has worked for the past seventeen years, in a very brutal way. Tanasije gets the case, with the request of extreme discretion because the top of the state is involved in the matter.

A uniformed policeman who, on the order of the Center for Social Work, demands Jovana to hand over her child, becomes her hostage when she steals his gun. The matter culminates when her ex-husband, also a policeman, appears on the scene, to whom the court awarded the child.

Perpetrator Malic, with the help of a mysterious friend Ivan, provoked by a gay parade in Belgrade, armed to the teeth embarks on the act of revenge, during which he barricades himself in an apartment and shoots at the police. Tanasije and Milos communicate with Malic, who falls into extreme mood swings due to diabetes and lack of insulin.

Although negotiators use Malic's mother as a mediator, a peaceful solution is further away from them. While tensions between Tanasije and the superior authorities are growing, the only hope in solving this case remains the emotional connection that he manages to make with Malic.

Tanasije and Nevena go to the case in which Srdjan Stankovic - Zmaj, attacked his neighbor and broke his arm. Extreme phases in Stankovic's behavior alternate extremely quickly, from completely reasonable to extremely paranoid, which makes the job of negotiators more difficult.

Three underage friends talk that they are going to kidnap one of them, Nenad, and ask his father for ransom money. Despite the demand for absolute secrecy, information about the abduction ends up in the newspapers. Milos and Minja, with the help of local inspector Bogi, try to get to Nenad before the kidnappers harm him.

Srdjan Puzovic arrives in front of the Serbian Government building in the middle of the night, demanding that they bring Inspector Jovic to him or he will blow everything in the air. While they are trying to carry out negotiations, the private lives of the negotiators, their mutual relations, as well as conflicts with their superiors from the police, reach a boiling point.