Since the film was not released in theaters, being direct-to-video its financial profits were from DVD sales only which amounted to about 2 million dollars.
In most of the out-of-doors scenes, when the dog Houston (an Alaskan Malamute) playing Chinook is with Zack and Hanna, one of them is holding onto its collar. The first day on the set, Houston ran off for an hour chasing a squirrel and another time he just couldn't be found and the filmmakers were talking about taking him out of the scene when he wandered back. One of the DVD Outtakes shows him running off.
The country in which the movie is set is not is not specifically identified within the film. However, the film was shot in the Georgian Bay area of Ontario, Canada, on the east side of Lake Huron. The seaplane that flies Zack and Hanna from their family's home north to the Ackerman Mines International site where their father, Robert, is working has the Canadian aircraft registration C-GYLN near its tail and under its wings (at 0:13:15). The first geographic location mentioned in the movie is Lake Wipissing (at 0:10:52), where Robert is working, which is from 45 to 80 miles northeast of Georgian Bay. The second geographic location mentioned is Goose Bay (at 0:20:37), which is located on Sturgeon Lake 170 miles south of Lake Wipissing.
Second collaboration between Erin Pitt and Natasha Henstridge after previously working on You Lucky Dog (2010).
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