This is a great movie that I thoroughly enjoyed as an any-season view. It IS a Christmas movie, but there was enough substance to make it interesting outside of the Christmas/holiday theme.
The movie is a simple premise - as summarized already on this site - but the subtleties that I found enjoyable differentiate it from most Hallmark Christmas movies.
There is a fair amount of underlying tension throughout the movie, which may not bode well for a family night, but is certainly relatable to most people living in the real world. We all are facing issues or concerns, if not with our own family, perhaps with friendships. People can be self-centered, and they can also have the best intentions, but not meet the needs of those they want to please.
In this movie, the mom is the most amazing, supportive mom possible. Stepdad is a very invisible part until the last quarter of the movie. The sister plays a strong role, and this is where a lot of the tension happens. She is clearly the person who feels she has been there for her family, through thick and thin, but her younger sister fled to NYC, fulfilling her dreams.
This tension is evident from the start, as the moment they reunite at their Mom's house, it's snippy-quip-and-side-eye-galore.
I understand this tension, as I AM that younger sister, the one who left the hometown, and to this day, there is palpable tension from my older sister. I saw - in Charlotte - a little of myself. Wondering, 'what did I do that's so wrong? I tried to make the most of what our parents taught in us, but now I am the bad person because I didn't make my life in this town?" - -- the part about how, when their father was sick, Charlotte was not there -- this really hit home for me, as the same situation happened in my own life. I was desperate to be home, but did not understand that there are rules to preserve jobs if you leave (FMLA in the US) -- and so, I stayed in my new area, working while worrying about my father.
The situations aren't exactly parallel, but these painful feelings don't disappear, and it helps me tremendously to see that other families deal with them too. Yes, it's a HM movie, but these are movies that seem to be based on realistic situations. I definitely don't want to see a movie with the "worst" of life depicted, but this movie had a solid balance of positive and "reality", without it being a downer, in my opinion.
I also loved how she (Char) was not perfect at all; she made stupid comments about Spencer's profession, and even worse, ruthlessly snapped at her stepdad, who was so gentle and kind. Her mom's reaction was so healthy: she wasn't going to tolerate that sort of talk, but also had empathy for her daughter's obvious inner conflict.
I loved that Spencer was a real guy: he didn't just grovel for her to love him. He had his pride, a sense of self-dignity, which is the reality for most young men, as well it should be. It took work for her to earn his trust again, and he wasn't just waiting with roses for her to come back. This is reality for most couples.
The downsides of this movie were few, but typical: some unexplored story points (how did Elfcapades stay afloat in the end, or did it?) and the suspension of reality that only Hallmark can pull off -- but this movie is among my favorites in all of Hallmark history, simply because I could see parts of my own life, and it helped me reflect further on how I can be a better person.
I loved Viggo Hanvelt, who played her nephew - what a total delight and talent. I also loved Dee Dee's role/the actress, as she seems like the perfect backdrop to "cozy Christmas movie" (we all need a Dee Dee to be our comrade).
Highly recommend this movie for the viewer that is looking for a little more complexity and isn't put off by reminders of reality. It's not the best movie for watching with Grandma, or while decorating or making cookies, but a great movie for a couple of good friends to watch and to dissect a bit afterward.
