Resources

Insights, how-tos, and a few rants (the useful kind)

Want to get the most out of ImmyBot? Confused about a specific feature? Just curious about what’s next for ImmyBot? We’ve got a resource for you.

Filter

ImmyBot 101 Featuring Dimitri RodisCommunity Call

ImmyBot 101 Featuring Dimitri Rodis

The July Community Call brought together partners from across the ImmyBot community for a packed session featuring company updates, support insights, product roadmap discussions, and an ImmyBot 101 refresher led by Dimitri Rodis. Whether you joined us live or are catching up afterward, here's a look at the biggest takeaways…
Read More
History of a Robot: ImmyBot’s Design EvolutionArticles

History of a Robot: ImmyBot’s Design Evolution

Before there were ImmyBot-shaped USB drives and patterned button-down shirts, there was a pencil sketch. Here's a quick look at the people and decisions that shaped ImmyBot's design.
Read More
Community Call – June 2026Articles

Community Call – June 2026

Our June call brought product updates, roadmap discussions, and a standout community-driven AutoMAYtion Madness recap. If you couldn’t make it or want to revisit the highlights, continue reading below!
Read More
Introducing the New In Product Billing ExperienceArticles

Introducing the New In Product Billing Experience

Managing billing shouldn’t require guesswork or a ticket. We’ve rolled out a new in-product billing page designed to give you complete visibility into your plan, usage, and invoices—right where you’re already working. Whether you’re scaling your fleet, reviewing costs, or adjusting your plan, everything you need is now centralized, transparent,…
Read More
Let’s Get It StartedArticles

Let’s Get It Started

Hi! My name is Kayla. I am new to the ImmyBot team as a vendor, but not to the software itself.  I started with Immense Networks in 2015 as a helpdesk technician with more willingness to learn than actual experience. I still remember late nights setting up computers while Darren sat in…
Read More
Community Call – May 2026Community Call

Community Call – May 2026

Welcome back to our monthly community call (first Wednesday of every month), and our May session was packed with updates, upcoming events, and a valuable guest session from Huntress.
Read More
Jason Slagle — President, CNWR, Inc.Customer Stories

Jason Slagle — President, CNWR, Inc.

How does one make the untenable tenable? Jason Slagle, President of CNWR, Inc., and his team deployed workstations with Windows Deployment Services. And for a time, it worked, but not without a lot effort.
Read More
Justin Schowalter – CTO, Blade TechnologiesCustomer Stories

Justin Schowalter – CTO, Blade Technologies

Blade Technologies CTO Justin Schowalter is always on the lookout for new technologies to improve operations for his teams. With his technicians facing upwards of four hours per workstation deployment, he knew that something had to change. His solution? ImmyBot.
Read More
Community Call – April 2026Community Call

Community Call – April 2026

Product Updates, Support Highlights, and Neurodiversity in Tech Our April ImmyBot Community Call brought together partners, customers, and the ImmyBot team for a wide-ranging conversation that covered recent product updates, support improvements, upcoming events, and a meaningful discussion in honor of Neurodiversity Acceptance Month. If you weren’t able to join…
Read More
Jason Stone — President & CEO, Tech Partners HawaiiCustomer Stories

Jason Stone — President & CEO, Tech Partners Hawaii

The techs at Tech Partners Hawaii, like most MSPs, spend a great deal of time onboarding new computers and shipping them out to clients. When every second counts, though, automation tools like ImmyBot help turn manual tedium into efficient onboarding practices that get new computers configured and in customer hands…
Read More
ImmyBot World Tour 2026: Stops 1-3Articles

ImmyBot World Tour 2026: Stops 1-3

Hey, Friends, Foes, Wizards, Warlocks, & Jellycat Enthusiasts! I’ve spent the past few weeks bouncing between three conferences, and at this point my brain is approximately 93% caffeine and 7% “what time zone am I in?” So naturally… it’s time to write a blog post. Let’s just jump right in!…
Read More
Tre Eiler — Automation Manager, CourserCustomer Stories

Tre Eiler — Automation Manager, Courser

When Courser acquires a new MSP, it inherits whatever RMM that firm was already using. ImmyBot serves as the middleware that bridges the gap — connecting to an existing platform's API, ingesting all customer devices, scheduling the migration, and handling the rest at scale.
Read More
Community Call – March 2026Community Call

Community Call – March 2026

March 2026 ImmyBot Community Call Recap - Thanks to everyone who joined our March Community Call! This month’s session was packed with product updates, roadmap insights, workflow inspiration, and a lively discussion about the future of monitoring. If you missed it—or want a quick refresher—here’s everything we covered.
Read More
Jim-Barry Behar — President & CEO, Relentless SolutionsCustomer Stories

Jim-Barry Behar — President & CEO, Relentless Solutions

Relentless Solutions President and CEO, Jim-Barry Behar, began to question the value of his RMM and that thinking turned into a bold new mindset: What if ImmyBot became Relentless Solutions' defacto RMM?
Read More
Getting Started: Introducing the ImmyBot Onboarding Video SeriesArticles

Getting Started: Introducing the ImmyBot Onboarding Video Series

The sheer power of ImmyBot and its various functions can feel like a lot when you first sign up for that free 14-day trial. How do you get started? What are the best practices? What is a “deployment” and how do I create one? You’ve got questions. We’ve got videos.…
Read More
ImmyBot Is Finding Our Groove in 2026Articles

ImmyBot Is Finding Our Groove in 2026

Why Every Project Has a Theme Song At Anna’s request, I’m putting a bit of context around “the music thing” we’re doing at ImmyBot this year. Since it was my idea, I suppose I should tell the story. TL/DR. In 2026, every project and initiative the ImmyBot krewe takes on…
Read More
Community Call — February 2026Community Call

Community Call — February 2026

February Community Call — Product Roadmap, Guest Speaker: Ashley Cooper, and the Launch of AutoMAYtion Madness Welcome back, Immy Krewe! Our February call was packed with product updates, community insights, and a fantastic conversation with special guest Ashley Cooper of CyberDrain, Rewst, MSPGeek, and mod for r/msp. Whether you joined…
Read More
2026 Product RoadmapArticles

2026 Product Roadmap

I’m excited to walk you through ImmyBot’s product roadmap. This plan will aid in strengthening automation, reliability, visibility, and the overall partner experience. This roadmap reflects where we’re investing throughout the year and what you can expect as the platform continues to evolve. 1. PSA & Integrations (Halo / ConnectWise)…
Read More
Everywhere: ImmyBot’s 2026 World Tour – Coming to a city near you!Articles

Everywhere: ImmyBot’s 2026 World Tour – Coming to a city near you!

Hi friends, foes, wizards, warlock, and jelly cat enthusiasts (FFWW&JCEs) pack your bags and 8-bit glasses because our 2026 event tour is about to begin! As we head into this year’s events we’re channeling that unmistakable Fleetwood‑Mac‑inspired energy: the dreamy momentum, the wide‑eyed excitement, the feeling that we’re ready to…
Read More
Community Call – January 2026Community Call

Community Call – January 2026

January ImmyBot Community Call Recap Monthly community calls occur on the first Wednesday of each month. Kickoff with a fun game: 2025 Wrapped Closest Wins. FYI – the recording was sadly lost/ never happened/ deleted (we don’t know) but we will have the Empath team on a webinar in Q1, so if…
Read More
Community Call – December 2025Community Call

Community Call – December 2025

As 2025 ends, our final ImmyBot Community Call of the year was packed with updates, insights, and a little holiday fun! Here’s what you missed: Community Highlights Holiday Cheer & Traditions: We kicked things off with a lively chat about holiday traditions, from epic Halloween setups to white elephant gift exchanges. Channel Program…
Read More
Ryan Shelvik – Service Manager, Redbird Security LLCCustomer Stories

Ryan Shelvik – Service Manager, Redbird Security LLC

Small MSPs are frought with challenges ranging from new staff training, numerous incoming hardware requests, and sometimes just office space or a lack thereof. All of this is the day-to-day reality of Redbird Security LLC Service Manager Ryan Shelvik.
Read More
ImmyBot Moves to Azure Kubernetes: What You Need to KnowArticles

ImmyBot Moves to Azure Kubernetes: What You Need to Know

ImmyBot is moving… from Azure AppServices to Azure Kubernetes clusters! This move is a major step forward in our mission to deliver a faster, more reliable, and scalable platform for all our partners. So, what does this mean for you? What You Need to Do to Move Honestly, not much. What…
Read More
Community Call – November 2025Community Call

Community Call – November 2025

Our November community call was packed with exciting updates, big milestones, and a sneak peek into what’s coming next for ImmyBot and our partners.
Read More
Community Call – October 2025Community Call

Community Call – October 2025

With Cybersecurity Awareness Month as our backdrop, the conversation centered on what it really takes to build secure, resilient environments (and how ImmyBot fits into that picture).
Read More
Joe Conrad of Lousiville Geek
Joe Conrad – Security Operations Manager, Louisville GeekCustomer Stories

Joe Conrad – Security Operations Manager, Louisville Geek

What is Louisville Geek using ImmyBot for now? In addition to computer deployments, Joe shares what he's unlocking the full potential of ImmyBot like security vulnerability management, Windows 11 upgrades, Entra ID migrations, and custom and unique software deployments with custom scripts.
Read More
Celebrating Cybersecurity Awareness Month with ImmyBotArticles

Celebrating Cybersecurity Awareness Month with ImmyBot

October is Cybersecurity Awareness Month aka our yearly reminder to build up our digital defense! At ImmyBot, we believe cybersecurity is a shared responsibility. It takes all of us working together to secure our hardware, protect our software, and build resilient systems. This month, we’re excited to bring you a…
Read More
The End Is Near… For Windows 10. Everything you need to know about upgrading to Windows 11Articles

The End Is Near… For Windows 10. Everything you need to know about upgrading to Windows 11

The transition from Windows 10 to 11 isn’t just another software update—it’s a full-scale hardware and logistical challenge that’s leaving IT teams buried in stress. Our step-by-step guide shows how to leverage ImmyBot to streamline deployments, minimize disruption, and keep clients confident through the upgrade process.
Read More
Community Call – September 2025Community Call

Community Call – September 2025

We’re gearing up for CANIT Con, PAX8 Peer Groups, and ChannelCon in London, followed by a Network Group meetup in Belfast and a Channel Program dinner in Chicago. These events are fantastic opportunities to connect, share knowledge, and strengthen partnerships. Looking ahead, planning for 2026 roadshows is already underway. MSPs interested in hosting should reach out—this…
Read More
Community Call – August 2025Community Call

Community Call – August 2025

The August ImmyBot Community Call was packed with updates, demos, and big news for our users. From a sleek new website to deep dives into automation workflows and a major RBAC (Role-Based Access Control) update, here’s everything you need to know.
Read More
Customer Story – Dimitri Rodis, Founder of Integrita SystemsCustomer Stories

Customer Story – Dimitri Rodis, Founder of Integrita Systems

Integra Systems co-founder Dmitri Rodis shares how the company grew from break-fix work in 2003 to a modern MSP—and how discovering ImmyBot in 2020 became a game-changer. From streamlining new computer setups to instantly crushing support tickets, he explains why the tool transformed their operations and why he now helps…
Read More
Community Call – July 2025Community Call

Community Call – July 2025

July’s ImmyBot Community Call was all about leveling up—kicking off our ImmyBot 101 summer series, unveiling service delivery upgrades, and geeking out over smart drive mapping. Catch the full recap and see how the community is future-proofing automation.
Read More
Customer Story – Anthony Birone, Founder of ElasticITCustomer Stories

Customer Story – Anthony Birone, Founder of ElasticIT

Anthony Birone, founder of Elastic IT, shares how his MSP grew out of cloud consulting and how ImmyBot became the key to scaling. After struggling with broken Intune automations and costly manual setups, he discovered ImmyBot’s multi-tenant approach. The platform not only streamlined deployments and eliminated hours of repetitive work…
Read More
Immybot vs Intune Screenshot
Immybot vs IntuneArticles

Immybot vs Intune

Setting up Intune is repetitive. ImmyBot simplifies deployment with real-time updates, multi-tenant support, and automated configurations, saving time and managing licenses efficiently. Many use Intune for settings but rely on ImmyBot for software deployment and maintenance.
Read More
How Immy handles licensed software Titlecard
How Immy Handles Licensed SoftwareArticles

How Immy Handles Licensed Software

ImmyBot simplifies computer setup by automating tasks like naming, domain joining, VPN configuration, Office installation, Outlook plugins, and line-of-business software deployment. It reduces 23 common roadblocks to a few streamlined questions, saving time and effort for MSPs.
Read More
Setting up a new computer is easy, right? Titlecard
Setting up a New Computer is Easy, Right?Articles

Setting up a New Computer is Easy, Right?

Setting up new computers for MSPs involves tackling a long list of variables like naming, domain joining, software installations, and license management. Mistakes are noticeable to clients. Automation can simplify this process and meet client expectations efficiently.
Read More
How ImmyBot Removes Computer Setup Roadblocks
How Immy Removes Computer Setup RoadblocksArticles

How Immy Removes Computer Setup Roadblocks

ImmyBot simplifies computer setup for MSPs by reducing 23 roadblocks to a few key questions: client, user, and naming conventions. It automates domain joining, VPN configurations, Office deployments, Outlook plugins, and software licenses, saving time and ensuring consistent, efficient processes across clients.
Read More