What is SendPulse?
Pros from reviewers
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High Volume Email Capability: SendPulse allows users to send thousands of emails simultaneously, making it an efficient tool for managing large campaigns
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Excellent Customer Support: SendPulse's support staff is known for being courteous and quick in addressing queries and complaints, providing valuable solutions and advice.
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Targeted Messaging: The software enables users to send messages to specific subgroups, allowing for more personalized and effective communication
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User-friendly Interface: SendPulse has a clean and organized user interface, with intuitive buttons and controls that make it easy to navigate
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Affordable Pricing: Despite its robust features, SendPulse offers affordable pricing options, making it accessible to a wide range of users
Cons from reviewers
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Poorly designed APIs: SendPulse's APIs are poorly designed and documented, with different authentication methods and credentials, making it difficult for users who need to integrate with other services
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Delayed email delivery: There can be a significant delay between sending an email campaign and its delivery, which can be problematic for time-sensitive campaigns
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Issues with account suspension: Some users have reported that their accounts were suspended for alleged spamming, even after they had paid for account upgrades and email verification.
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Lack of built-in email cleaner: Despite its many features, SendPulse does not have a built-in email cleaner, requiring users to use an external service to clean their email lists
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Non-compliance with European rules: Some users have reported that SendPulse does not comply with European rules, including data protection regulations, and have had difficulty getting the company to delete their data
Main features
Starting Price
Free Plan
Analytics and reporting
Personalization
A/B testing
Drag-and-drop email editor
Multichannel marketing automation
Starting Price
N/A
Free Plan
No
Analytics and reporting
Personalization
A/B testing
Drag-and-drop email editor
Multichannel marketing automation
How SendPulse compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is SendPulse best for according to our reviewers?
Small Business Owners: Entrepreneurs who need an affordable, user-friendly platform for email marketing, appreciating SendPulse's cost-effectiveness and intuitive interface
Sales and Lead Generation Professionals: Individuals aiming to expand their client list and promote special offers, utilizing SendPulse's customizable features, A/B testing capabilities, and push notifications
Marketing Campaign Managers: Professionals who manage large-scale email campaigns for a variety of subscribers, benefiting from SendPulse's ability to send thousands of emails simultaneously and target specific subgroups
Developers: Users who require API integration for programmatically driven email campaigns, finding value in SendPulse's functional API, despite some documentation issues
Customer Support Teams: Groups that need to maintain constant communication with customers, taking advantage of SendPulse's 24/7 customer service and integrated SMS marketing and web push notifications.
SendPulse Reviews
4.4
SendPulse rating
4.5
Ease of use
4.5
Customer service
4.5
Value for money
4.5
Likelihood to recommend
4.5
Features
24 SendPulse Reviews
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Kayla N
SendPulse's Multi-Channel Management: A Game-Changer for Us
I appreciate SendPulse's multi-channel approach. Being able to manage email, SMS, and web push notifications from a single platform has been a game-changer for us
September 14, 2024
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Barbara A
SendPulse's Analytics: Driving Data-Driven Decisions
I was particularly impressed with SendPulse's detailed analytics. It provides valuable insights into our campaign performance, helping us make data-driven decisions
September 7, 2024
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Anna
Streamlining Email Marketing with SendPulse: Fast, Easy, and Customizable
I started using SendPulse about a year ago with the aim of expanding my leads and marketing client list. It has become essential to my firm due to its high level of customizability. My experience with this software has only gotten better over time. As a manager, I greatly value its A/B testing capabilities. The targeted messaging and push notifications for leads are also crucial features. I appreciate that SendPulse allows us to promote special offers to specific clients through push notifications. The platform's customizability is key. The chatbot builder is a great feature, although there has been a learning curve in building and using it.
September 3, 2024
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Raymond Davis
Optimizing Email Campaigns with SendPulse's A/B Testing
The A/B testing feature in SendPulse has been invaluable in optimizing our email campaigns. It allows us to test different elements of our emails and determine what works best for our audience.
August 25, 2024
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Dove D
Streamlining Email Marketing with SendPulse
I've been using SendPulse for several months now and it has greatly streamlined our email marketing process. The drag-and-drop editor is intuitive and makes designing professional-looking emails a breeze
August 20, 2024
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Carl A
Experiencing International Vibes with Sendpulse
I absolutely love how Sendpulse gives me a unique, international experience! It's as if I'm in Russia, even though I've never been. It's such a fun and exciting twist to my usual routine!
August 13, 2024
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Charles S
Grateful for SendPulse's Stellar Product
I find SendPulse extremely attractive and they are very quick in their responses, even during the COVID19 pandemic. I really enjoy working with them as they understand and meet our needs. I have found everything I was looking for in SendPulse, particularly comprehensive solutions. I switched to SendPulse because it doesn't have any complex issues. I appreciate their response to my positive review in April 2021.
August 6, 2024
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Michael
SendPulse's Best Feature is its
The best part about SendPulse is its simplicity. It assists me in setting up automatic email and SMS campaigns. I can create my own email templates, which is extremely useful for personalizing my communication. I've been searching for an app that would allow me to establish automation for a long time, and so far, I've encountered no issues with SendPulse.
July 29, 2024
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Madison Jones
Exploring SendPulse's Exciting Capabilities
So far, I find Sendpulse to be quite satisfactory. I'm keen on developing a chatbot and I see potential for my requirements to expand, with Sendpulse already offering numerous beneficial features. I haven't used it extensively enough to provide a comprehensive review. My aim is to create a chatbot that can automate the entire purchasing process. To achieve this, I need to integrate WhatsApp and email, and potentially some sales systems from partners.
July 21, 2024
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Angela Garcia
Absolutely adore its user-friendliness!
I really appreciate the simplicity of Sendpulse. I'm impressed with the new tools they're incorporating to enhance its functionality. I've been utilizing this platform for email campaigns and chatbots, but now I can certainly do more by integrating other services such as the complimentary CRM and landing pages.
July 16, 2024
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Carl S
SendPulse: A Cost-Effective Communication Solution for Non-Profit Organizations
As a non-profit organization, we've found SendPulse to be a cost-effective solution for our communication needs. The free plan offers generous limits and the paid plans are reasonably priced
July 9, 2024
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Jacqueline Rodriguez
Effortless and Dependable Email Solution
I've collaborated with SendPulse on several projects and am currently working with them again. They offer a straightforward and user-friendly service, providing a no-nonsense email service that I appreciate. Their deliverability is excellent and their customer service is outstanding. I highly recommend them for any business.
July 2, 2024
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Xena M
Highly Suggested for Anyone in the Online Course Sector
As a marketer, I've been using SendPulse for two years to assist experts in creating and selling online courses. I'm pleased with this platform as it allows me to easily create mailing lists, funnels, and chatbots. It's user-friendly, requires no special skills, and integrates well with our websites. I strongly recommend it to anyone in the online course industry.
June 25, 2024
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Megan
SendPulse: Enhancing Customer Engagement for Small Businesses
As a small business owner, SendPulse has been instrumental in helping me connect with my customers. The segmentation feature allows me to target specific groups with personalized messages, enhancing customer engagement
June 16, 2024
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Stephanie Johnson
Exploring SendPulse's SMTP Service: A User's Experience
I've been using SendPulse's SMTP service and I must say, it's been an interesting journey! There was a brief period where the service was down for three days, but it gave me a chance to explore other features of the software. I'm eagerly awaiting updates and I'm sure the team is working hard to get things back on track. Can't wait to see what improvements they've made when it's back up and running!
June 11, 2024
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Althea S
Top Choice for Newsletter Services: SendPulse
I transitioned to SendPulse from another similar software about a year ago and I've never looked back. I've even recommended it to my clients and got them signed up. It's one of the most user-friendly and affordable newsletter software I've encountered, although some aspects could be improved, particularly the newsletter building feature. I primarily chose SendPulse for its quicker customer support. I moved away from Mailchimp as it became pricier and more difficult to navigate.
June 4, 2024
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Maria
Improved Efficiency with User-Friendly Interface and Robust Features
its user-friendly interface and robust features have significantly improved our efficiency. The automation feature, for instance, has allowed us to schedule and send emails at optimal times, resulting in higher open rates
May 25, 2024
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Keith J
Decent, but API Implementation is Challenging
I want to start by saying that this review may not be relevant if you're not interested in using the API or transitioning from another service with an existing API integration. In short, SendPulse has two different APIs, both of which are poorly designed and documented, with completely different authentication methods and credentials. However, the application itself is excellent, so if you're not using the API, it's probably fine.The API is functional, but it seems like it was created by someone who read a REST API book of best practices without considering how people would or should use it. My main issue is with the authentication process. It follows all OAUTH standards, but this means you need to manage identity on your application, which feels very Salesforce, not Slack. It feels like IBM made this software when you're using the API, not a start-up.Compared to MailChimp, the MailChimp API is easy. With SendPulse, it's a different story.
May 19, 2024
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Cheryl Brown
SendPulse: An Exceptional Email Campaign Management Tool
As a marketing professional, I found SendPulse to be an exceptional tool for managing our email campaigns
May 14, 2024
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Karen
Highly Satisfied with Sendpulse's Global Operations and Services
I am absolutely thrilled with Sendpulse! They are truly international, with operations in multiple countries, which gives them a global perspective. They even took the initiative to include VAT in my company's charges, showing their commitment to adhering to local tax laws. I was also impressed by their data retention policies, which ensure that my information is always available when I need it. Their support team is assertive and direct, which I appreciate in today's fast-paced business environment. I wholeheartedly recommend them!
May 7, 2024
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Emma B
Exploring Sendpulse's Upgrade Plan: A Journey of Email Verification and Policy Adherence
I had the opportunity to explore Sendpulse's services by opting for their UPGRADE plan. To my surprise, they had an additional feature for email address verification, which I found to be a unique and valuable tool, even though my addresses were already valid. This verification process was a bit more expensive than sending emails, but it gave me a sense of security and confidence in the validity of my email list.In an unexpected turn of events, my account was suspended due to a misunderstanding about spam policies. I was taken aback, as I had no intention of spamming. However, I appreciated their strict adherence to policies, which is a testament to their commitment to maintaining a spam-free environment.I invested $5 in the upgrade and email verification, and although I was initially unable to access my account, I took it as a learning experience. I reached out to them, providing proof that the email list was mine. I'm eagerly awaiting their response, confident that they will resolve the issue.It seems like Sendpulse is very serious about their services and maintaining a high-quality user experience. I'm excited to continue using their services once this misunderstanding is cleared up.
April 30, 2024
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Sharon M
SendPulse: Streamlining Bulk Email Campaigns for Our Magazine Readership
I value SendPulse's capability to send thousands of emails simultaneously, which significantly assists in managing campaigns for all our subscribers. The software also enables us to send messages to specific smaller subgroups of our readers, subscribers, and advertisers. The user interface is clean and organized, with intuitive buttons and controls. SendPulse allows us to send a large volume of emails effortlessly, while maintaining a high level of integrity to prevent spam. Their support staff is courteous and quick in addressing queries and complaints, often providing solutions. For example, when we encountered issues with a campaign due to outdated email addresses, their support team offered valuable advice on cleaning our list. However, I wish the software included a built-in email cleaner, rather than having to use an external service. Regarding the cost, although I'm not fond of paying for anything, I received a good deal on a special with SendPulse and am satisfied with the price.
April 22, 2024
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Harold N
Superb Email Marketing and SMTP Solution with SendPulse
I've had an excellent experience with SendPulse. It's the only product I've discovered that fulfills my requirements for sending programmatically driven email campaigns via API. I've only had to reach out to their support team twice during deployment, and both times they were incredibly helpful and quick to respond to my unique queries, even though I'm still on the free tier. I was looking for a low-cost provider to establish API-based email campaigns. After testing several providers, including more well-known companies, I found SendPulse to be the best fit for my needs. It offers the most features and is the most affordable. While some of the API and user documentation could be better, I've found that their customer support easily bridges any gaps. More examples in the documentation for common use cases, like using API to send emails from contact lists, would be beneficial. I chose SendPulse for its features and cost. I switched to SendPulse because of the API of my previous provider.
April 16, 2024
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Brenda A
Excellent Choice for Budding Businesses
I haven't encountered any major issues with SendPulse, only a few minor ones that I've detailed in my review. The team has been very helpful and friendly in resolving these problems, making my overall experience with the software quite positive. I appreciate that it's affordable, or even free, for most small business owners with a limited contact list. Unlike many email marketing platforms that limit the number of contacts or email campaigns during their free trials and then hike up the price, SendPulse remains affordable. While it doesn't offer many ready-made templates, it's easy to customize your own and the interface is user-friendly. However, one downside is the significant amount of time it can take between sending an email campaign and its delivery. Despite ensuring my newsletters comply with standards, they may still be marked as spam and not delivered to the recipient's inbox. I chose SendPulse over other platforms for these reasons.
April 15, 2024