JYP Entertainment Corporation (“the Company” or “We”) values the personal information of users and is in full compliance with the Personal Information Protection Act and the Act on Promotion of Information and Communications Network Utilization and Information Protection.
This Privacy Policy (“Policy”) informs the users about how their personal information are used and what they are used for. The Policy further explains the methods taken to protect the user’s personal information.

We collect the following personal information for the use of the Website, provision of services, response to inquiries and reports, etc.

1. 1) Collected information: Name, contact, E-mail, cookies, IP information.
2. 2) Method: Online collection through the Website.

We use the collected personal information for the following purposes.

• - Individual identification and response to service inquiries.

In principle, the Company destroys all personal information immediately after attaining the purpose of collecting and using such personal information. However, the Company retains certain personal information, including those specified below, during the period of retention and use consented by the users or for a certain amount of time as obligated by applicable law.

1. 1) Service proposals, inquiries, reports: 12 months
2. 2) Website log-in and access records: 3 months (Protection of Communications Secrets Act)
3. 3) Website log-in and access records: 3 months (Protection of Communications Secrets Act)

The Company immediately destroys personal information upon achieving the purpose of the information’s collection and use. The destruction procedure and methods are as follows.

1. 1) Destruction Procedure

   After attaining the personal information’s purpose , the personal information is retained by the Company for a certain amount of time in accordance with the personal information protection grounds under the Company’s internal policy and applicable laws (refer to Period of Retention and Use) and thereafter destroyed. Any personal information transferred to a database will not be used for other purposes unless otherwise provided by law.

2. 2) Destruction Method

   Personal information stored electronically is deleted through a technical method that prevents the restoration of any records.

In principle, the Company does not provide personal information to any third parties. However, the Company may provide personal information to others under the following are exceptions.

• - Where the Company obtained prior consent from the users.
• - Where it is required by law.

In order to process the user’s personal information effectively, the Company outsources the following personal information processing tasks:

1. - Outsourcee: Hanbiro Corp.
2. - Outsourced Task: Email communications (sending email to users) and maintenance of server for the receipt of Company emails.

1. 1) The user may request the Company to suspend the processing of their personal information at any time. However, the Company may reject such requests if any applicable law allows such rejection.
2. 2) If the user is a child under the age of 14, the legal representative has the right to withdraw consent on the inquiry, correction, deletion, suspension of processing, collection and use of the user’s personal information.
3. 3) If a user requests correction of their personal information, the incorrect personal information shall not be used until the Company corrects the error.

The Company takes the following technological, administrative, and physical measures necessary to ensure the safety of the user’s personal information in accordance with applicable laws, such as the Personal Information Protection Act.

• - Administrative measures: Establishment and implementation of internal management plans, regular personal information protection education for employees, etc.
• - Technological measures: Management of access rights to the personal information system, installation of access restriction system, installation of security program, etc.
• - Physical measures: Restriction of access to personal information storage locations, such as computer rooms and data storage rooms.

The Company uses ‘cookies’ to store and search the user’s personal information frequently. A cookie is a small text file that the server sends to the user’s browser, which is used to operate the Website and is stored in user’s computer hard drives. The Company uses cookies for the following purposes.

1. 1) Purpose of Cookies
   • - We use cookies for target marketing and customized services through analyzing the user’s access records and duration of their visit, identifying user preferences and interests, tracking traces, and identifying the degree of the user’s participation in various events and the number of visits, etc.

   We use cookies for target marketing and customized services through analyzing the user’s access records and duration of their visit, identifying user preferences and interests, tracking traces, and identifying the degree of the user’s participation in various events and the number of visits, etc.

2. 2) How to Disable Cookies
   • - Example: One way to enable or disable cookies is to select option from the browser the user uses to either (1) allow the installation of all cookies, (2) require a verification process each time a cookie is stored, or (3) reject all installations of cookies.
   • - Example of enabling or disabling cookies (Chrome): Press ‘Settings’ in the upper right corner of the browser > Privacy and security > Cookies and other site data
   • - However, if you refuse the installation of cookies, you may have difficulties in accessing the services.
3. 3) Statistical Analysis of Service Usage

   The Company uses Google Analytics, a log analysis tool provided by Google, for the purpose of analyzing statistics on service usage. Google Analytics collects the user’s behavioral information, provided that such information are unidentifiable. Users may reject the processing of their information through Google Analytics by following the rejection process set forth below:

   - How to disable Google Analytics (View)

The Company may use or provide the user’s personal information to a third party without the user’s consent to the extent that such use or provision of the information is within the scope that is reasonably related to the original purpose of collection and is in consideration of the following:

• 1) Whether the use or provision is related to the original purpose of collection: This is determined based on whether the original purpose of collection and the purpose of the additional use or provision of information are related in nature or tendency.
• 2) Whether the additional use or provision of the user’s personal information was predictable in light of the circumstances in which the personal information was collected or under practices of personal information processing: This is determined by considering the relationship between the personal information controller and the user, the speed and technical level of development, and general practices established over considerable time, etc.
• 3) Whether the additional use or provision of the user’s personal information unfairly infringes upon the user’s rights and interests: This is determined based on whether the user’s interests are substantially violated due to the additional use or provision of the user’s personal information, and whether such violations are inequitable.
• 4) Whether any measures necessary to secure the safety of the personal information has been taken, such as pseudonymous processing or encryption of personal information: This is determined in consideration of whether any security measures have been taken in light of the possibility of infringement.

The Company designates the following team and privacy officer to protect the user’s personal information and respond to complaints regarding personal information.

• - Personal Information Management Team: IT LAB
• - Telephone: 02-2225-8100
• - E-mail: privacy@jype.com

• - Name of chief privacy officer: Minjong Chung
• - Title: Director
• - Telephone: 02-2225-8100
• - E-mail: privacy@jype.com

If you have any complaints regarding the protection of your personal information while using our services, please contact our privacy officer or our Personal Information Management Team. We will respond as soon as possible to resolve your complaint.

In accordance with Article 35 of the Personal Information Protection Act, you may request access of your personal information to the following team.

• Team: IT LAB
• Person in charge: Jeon Youngho
• Telephone: 02-2225-8100
• E-mail: privacyit@jype.com

In addition to the team stated in the first clause, you may access your personal information through the ‘Personal Information Portal’ Website (www.privacy.go.kr) of the Ministry of the Interior and Safety.

You may contact one of the following institutions to report any infringement on rights regarding your personal information or for any consultation.

1. 1) Personal Information Infringement Report Center (operated by the Korea Internet & Security Agency)
   • - Matters handled: Report personal information infringement, request for consultation
   • - Website: https://privacy.kisa.or.kr
   • - Telephone: 118
   • - Address: (58324) Personal Information Infringement Report Center 3rd floor, 9, Jinheung-gil, Naju-si, Jeollanam-do
2. 2) Personal Information Dispute Mediation Committee
   • - Matters handled: Request for mediation on personal information disputes, mediation (civil)
   • - Website: https://www.kopico.go.kr
   • - Telephone: 1833-6972
   • - Address: (03171) Seoul Government Building 4th floor 209, Sejong-daero, Jongno-gu, Seoul
3. 3) Supreme Prosecutors’ Office Cyber Crime Investigation Division
   • - Website: https://www.spo.go.kr
   • - Telephone: 1301
4. 4) Korean National Police Agency Cyber Investigation Bureau
   • - Website: https://www.police.go.kr/www/security/cyber.jsp
   • - Telephone: 182

Amendments to the Policy will be effective as of the date of implementation. If any changes are made to the Policy due to applicable laws, guidelines or internal regulations, the Company shall disclose the amendments on the Website (or through individual notice) before the amendments are implemented.

• - Date of implementation: Jul.19, 2024
• - Previous privacy policy
  (~ Jan.02 2023 ~ Jul.19 2024) [GO]
  (~ Oct.28 2022 ~ Jan.02 2023) [GO]
  (~ Oct.27 2022) [GO]