吴女士
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- 职位介绍
- Job Summary 职位概要 Liaises with customers and factories to manage orders end-to-end from intake to delivery, proactively balancing customer demand with factory capacity. The role goes beyond order tracking to coordinate and make decisions between customer needs and factory capacity. The business involves customer-supplied-material (CSM) processing, requiring familiarity with related requirements. 对接客户与工厂,负责订单从接到订单到交付的全过程管理,并主动平衡客户需求与工厂产能。不仅跟进订单交付,在客户需求与工厂产能间进行协调与决策。业务涉及客供料加工模式,需熟悉相关业务要求。 Job Responsibilities 岗位职责 1. Full Order Lifecycle Management 订单全流程管理 • Receive and review customer orders, enter them into the system, and issue purchase orders to factories/suppliers specifying delivery time, quality, and packaging requirements, allocating appropriately across multiple suppliers • 接收并审核客户订单,录入系统后向工厂/供应商下达采购订单,明确交期、品质与包装要求,并合理分配至多家供应商 • Track orders throughout the full process from intake to delivery, manage changes such as modifications, additions, reductions, and cancellations, and coordinate internal/external synchronization • 跟踪订单从接到订单到交付全过程,管理改单、加单、减单、取消等变更,协调内外同步调整 • Maintain the order ledger to ensure order status is accurate and up to date • 维护订单台账,保证订单状态实时、准确 2. Capacity and Demand Coordination 产能与需求协调 • Assess the match between customer demand and supplier capacity at the order-intake stage to determine whether an order can be accepted • 接到订单阶段即评估客户需求与供应商产能的匹配度,判断订单可承接性 • When capacity gaps or surpluses arise, proactively coordinate solutions to balance supply and demand • 产能出现缺口或过剩时,主动协调解决方案,平衡供需双方 • Identify seasonal fluctuations in demand, plan capacity and scheduling in advance, and determine production priorities when capacity is constrained • 识别需求淡旺季波动,提前规划产能与排期;产能受限时确定排产优先级 • Establish and maintain a supplier capacity ledger to keep track of each supplier's capacity status • 建立并维护供应商产能台账,掌握各供应商产能状况 3. Two-Way Coordination Between Suppliers and Customers 供应商与客户双向协调 • Act as the bridge between customers and factories, relaying requirements and progress in both directions, and coordinating to resolve various issues • 作为客户与工厂之间的桥梁,双向传递需求与进度,协调解决各类问题 • Communicate customer delivery and quality requirements to factories, and report production progress and flag delivery risks to customers • 向工厂传达客户交期与品质要求,向客户反馈生产进度并预警交期风险 • Proactively intervene when conflicts arise between the two parties (delivery conflicts, capacity shortages, quality disputes, etc.) to drive consensus • 双方出现矛盾(交期冲突、产能不足、品质争议等)时主动介入,推动达成一致 4. Delivery Tracking and Exception Handling 交付跟踪与异常处理 • Track delivery progress and identify delivery risks in advance • 跟踪交付进度,提前识别交付风险 • Develop contingency plans for delayed orders and coordinate their execution • 对延误订单制定应急预案并协调执行 • Handle delivery exceptions (quantity shortages, quality failures, wrong or missing shipments, etc.) and follow up on corrective actions until resolved • 处理交付异常(数量短缺、品质不合格、错发漏发等),跟进整改直至完成 5. Customer-Supplied-Material (CSM) Processing Support 客供料加工业务支持 • Manage and coordinate orders under the customer-supplied-material processing model; responsible for receiving customer-supplied/bonded materials, tracking consumption, and conducting inventory counts • 在客供料加工模式下开展订单管理与协调,负责客供料/保税料件的接收、消耗跟踪与库存盘点 • Ensure order operations comply with regulatory requirements for CSM processing; understand BOM structure and unit-consumption management • 确保订单操作符合客供料加工的监管要求,理解 BOM 结构与单耗管理 Work Experience工作经验 • 5–8 years of experience in supply chain/order management; bachelor's degree or above • 5-8 年供应链/订单管理相关经验,本科及以上学历 • Hands-on experience managing the full order process, able to handle high-volume, high-frequency order scenarios • 具备订单全流程实操经验,能应对大批量、高频次订单场景 • Experience proactively coordinating between supplier capacity and customer demand (not passive order tracking) • 具备供应商产能与客户需求间的主动协调经验(非被动跟单) • Experience working with both the customer side and the factory side • 同时具备客户侧与工厂侧双向对接经验 • Familiarity with the customer-supplied-material processing business model is a plus • 熟悉客供料加工业务模式者优先 • Hands-on experience handling complex scenarios involving multiple suppliers, multiple customers, and multiple materials • 有应对多供应商、多客户、多物料等复杂业务场景的实操经验 • Understanding of basic MRP logic, able to read factory material requirement plans, and understands BOM and unit-consumption management • 了解 MRP 基本逻辑,能看懂工厂物料需求计划,理解 BOM 与单耗管理 • Proficient in Excel, able to efficiently process order data in bulk, with a strong sense for pricing logic • 熟练运用 Excel,能高效批量处理订单数据,对定价逻辑敏感 • Working-level proficiency in English (listening, speaking, reading, and writing) • 英语听说读写流利 Personal Attributes/个人特质 • Highly proactive, able to identify issues and take action in advance • 主动性强,能主动发现问题并提前采取行动 • Strategic thinker, able to make judgments from a big-picture perspective • 具备策略思维,能从全局视角做判断 • Detail-oriented and rigorous, highly sensitive to numbers and details • 细致严谨,对数字与细节高度敏感 • Able to handle a high-intensity workload and manage multiple tasks simultaneously • 能承受较高工作强度,具备多线程任务管理能力
- 其他信息
- 语言要求:英语、普通话
- 行业要求:文娱用品/器材,日用杂品,家具/家居,橡胶/塑料制品,家电
- 所属部门:采购部
公司简介
Genimex Group
With 40+ years of full-service contract manufacturing experience, Genimex specializes in product design, engineering and production. Our team helps brands bring new product ideas to life. We have a long history and passion that has enabled us to build trusted relationships with multinational companies, corporations, retailers, established brands, start-ups and investors. Our services can help brands streamline their supply chain by providing timely ongoing product development support, ensuring intellectual property confidentiality and reducing manufacturing risks and costs without compromising quality. This allows our clients to focus on their sales and marketing efforts.
晋利盛,经过四十年的发展,公司不断稳步扩张。为了更好地服务于全球客户,我们在上海、台北和纽约也建立了分支机构。今天,我们提供全方位、多元化的解决方案,帮助客户应对挑战。悠久的传承和不变的激情,促使我们与跨国公司、零售商、知名品牌、新兴企业及创意产品研发者等,建立了稳固互信的合作关系。 我们的团队有七十多名优秀员工,服务于包括美国、加拿大、南美洲、欧洲、澳洲与亚洲在内的全球客户。我们随时待命,为您的业务发展提供创造性解决方案,为您的企业发展保驾护航。
我们的价值观
成功不是终点,而是一条繁忙的通衢大道,充满了挑战与机遇。
我们追求精诚合作、人人共赢,不论你是客户、供应商还是公司员工。
我们以诚信为本、责任为基,致力于为客户创造更美好的环境与未来愿景。
我们崇尚高效、注重方法,只因简约通常是解决问题途径。
随着业务和规模的不断增加, 我们需要更多有能力,有经验的员工加入我们。
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