Language IO

The real risk isn’t AI - it’s avoiding it. CX leaders worried about compliance, accuracy, and brand safety are right to ask hard questions. But with structure, transparency, and zero-retention security, AI becomes one of your strongest allies in trust and efficiency. See how responsible adoption drives stronger CX → Beyond the Hype. Read more here: https://lnkd.in/eeGX_ajs

What our customers are saying: "Language I/O's integration with Salesforce for translating knowledge articles is a game-changer. The user-friendly interface simplifies the entire process, allowing me to submit articles for translation effortlessly. Depending on the language, I receive the translated articles almost instantly or after a brief peer review. The tool automatically ensures the translated article versions remain up-to-date in Salesforce, saving me a lot of time and effort. Without this solution, managing article translations across multiple languages would be overwhelming. It's an essential tool for anyone looking to streamline multilingual content in a Salesforce Knowledge Base." Brandon Orme

You have to hear it to believe it. Real-time, multilingual voice translation that is secure, seamless, and fast enough to keep up with human conversation. This is what the future of phone support sounds like. 🎧

Global brands spend millions staffing multilingual phone lines. Now, they don’t have to. AI-powered voice translation is eliminating the language barrier — securely, in real time, without adding headcount. Voice support isn’t dead. It’s simply evolving. 🔗 Read how Language IO is making that possible with enterprise translation for voice: https://lnkd.in/ds9-pPFf

A multilingual strategy isn’t a “nice-to-have” anymore — it’s a business imperative. As Sheridan Orr, our CMO, explains in this clip from our recent webinar with Brandata and CCW Digital, the ability to support customers in their own language is now a defining factor in satisfaction, loyalty, and growth. Watch the clip ↘️

Your support team is copy-pasting customer conversations into free translation tools right now. Here are 7 reasons why that's a bigger problem than you think. (It's not just about bad translations) Swipe through ➡️

Out-of-the-box tools weren’t designed for customer service, and when support teams rely on them, the cracks show fast: clunky responses, lost context, and risky compliance slip-ups. In our latest blog, we dig into why the copy-paste trap is costing companies loyalty and how to break free. Read more here: https://lnkd.in/eSfum5mE

Using out-of-the-box translation tools for customer service is like showing up to Formula 1 with a bicycle. Sure, it moves, but you're not winning any races. Here's the lap-by-lap breakdown: Security: OOTB: Your customer data goes everywhere ✓Language IO: Zero data retention, full compliance Accuracy: OOTB: Generic translations, no context ✓ Language IO: Industry-specific, brand voice maintained Integration: OOTB: Copy/paste between windows ✓ Enterprise chat: Native CRM integration, no workflow disruption Support: OOTB: "Figure it out yourself" ✓ Language IO: 24/7 enterprise support team The race isn't even close. Enterprise customers deserve enterprise solutions. Are you racing with the right equipment?

Anyone can say their AI is responsible. Few can prove it. Language IO just became one of the first translation providers to earn ISO/IEC 42001 certification - the new global benchmark for responsible AI management. Powerful translation. Certified trust. Read more here: https://lnkd.in/e7qMx-zJ

We used to measure patience in minutes on hold. Now it’s seconds in chat. Customers have changed the pace of support. Here’s what the numbers say about keeping up.