Gigs

We’ve just returned from our ninth Gigs Republic, the bi-annual event where we come together as one team to reflect, challenge ourselves, and accelerate what's next. This time, we headed to sunny Crete, where we welcomed lots of new faces and hacked long into the night to tackle the most ambitious challenges in embedded telecom. Highlights from the week: 🔥 Hackathon: Once again, this proved that small teams of driven people can move an entire industry forward in just one day. From improving the number porting experience with AI to making phone plans accessible from LLM chats, the projects that emerged are already shaping upcoming launches. 💬 Fireside Chat: We sat down with Tony Xu, DoorDash’s co-founder and CEO (and one of our earliest backers) to explore what it takes to build a 100 billion-dollar company. His message was simple and powerful: focus relentlessly on customer value and keep building, even when it’s hard. 🚀 Team Sessions: Our founders, product and GTM teams reflected on recent launches, discussed how to raise the bar even higher, and set the tone for the next six months. These sessions honed our vision and strategy to make our delivery faster and more precise than ever before. 👩🍳 Gigs Table: We split into cooking groups and turned the pro kitchen into a teamwork showcase. Two three-course dinners later, we had 130 happy Gigsters, a few friendly rivalries, and some genuinely impressive dishes. The food was delicious, and the road to get there made it even better. This ninth Gigs Republic felt extra special. We are integrating many new team members, scaling our largest launches, and preparing for major announcements ahead. Telecom is transforming, and Gigs is driving that change. If you love solving hard problems and want to help build a generational tech company, check out our careers page (gigs.com/careers) 😍

Today, Lendable, one of the UK’s leading fintech unicorns, announced the launch of Zable Mobile - the UK’s first mobile plan by a fintech, now available to two million users 😍. Powered by Gigs, Zable Mobile offers unlimited 5G data and 10GB of monthly international roaming across Europe for £20 per month. By fusing personal finance with connectivity, Zable brings two essential services into a single app, with the same simplicity and flexibility that have made Zable’s borrowing products popular: 🤝 No contract lock-in 📱 No paperwork or store visits ✅ Guaranteed pricing with no annual increases Customers can activate their plan instantly via eSIM or physical SIM, and keep their existing number or choose a new one. Martin Kissinger, CEO and Co-Founder of Lendable, said: “Telecom today resembles borrowing before Zable, with clunky journeys, poor support, and hidden price hikes all too common. We created Zable Mobile to offer transparent, affordable pricing and unlimited data in one seamless experience. With Zable Mobile, what you see is what you get: great connectivity, instant activation, and effortless management in the Zable app.” Big congrats to the teams at Lendable and Gigs for bringing this to life 🙌. Read more in the Reuters article here: https://lnkd.in/eXcWSRdu

Welcome to The Frequency. In this edition: 🌐 Gigs x AT&T: learn how Gigs' OS for mobile services is redefining how AT&T delivers connectivity to hundreds of millions of US consumers, ushering in a new era of telecom. 💳 📱 OnePay: take a closer look at the fintech’s new wireless service and what it signals for the future of mobile. ⚙️ Product updates: we’ve made it even simpler for users to switch to your mobile plans. Subscribe to receive The Frequency straight in your inbox.

Rule of thumb for resilient teams: treat every piece of work as if you won't be the one to finish it. I recently wrote on the Gigs blog about why it matters and how we handle this situation in our day-to-day work. https://lnkd.in/egJSVAMh

At Gigs we are seeing a big shift in travel eSims distribution that goes beyond fintech: airlines. ✈️ 🌍 Airlines are sitting on one of the biggest untapped opportunities in travel: the roaming market. Here’s why they’re primed to win:  🛫 Perfect timing. Airlines have the most valuable asset in this market. They know when and where their customers are travelling and can send targeted offers at just the right moment. 🤝 Built-in trust. Unlike standalone travel eSIM apps, airlines already have a trusted brand name and a host of owned marketing channels, so they can sell eSIMs at near-zero CAC. ⚡ Frictionless launch. With Gigs, airlines can add travel eSIMs to their app or website in weeks, no code required. For travelers, the benefit is obvious: no scrambling on airport wifi to download an unfamiliar travel eSIM app. Buy direct from your airline’s app or website and connect on touchdown.I unpack the full story here 👇 https://lnkd.in/dB7yUPjg

Today, we’re proud to have AT&T leading the way in the convergence of telecom and tech - a true testament to how far collaboration can go. Every part of what a modern mobile service needs has been rethought from the ground up. Klarna, OnePay and many more are adopting Gigs' full-stack operating system in a generational shift to embed telecom into the world's leading consumer apps as part of this partnership. A Massive Shift Is Underway These new mobile services aren’t coincidental. Shifting consumer expectations, the need to rethink distribution, and the opportunity to automate service delivery end-to-end have put the industry at the start of an OS upgrade - one that will shift hundreds of billions in subscription revenue from legacy retail to embedded, automated mobile services. Why This Matters Over the last decade, carriers have invested >$3T upgrading infrastructure. But while the pipes have evolved, the software hasn’t. Networks remain stuck in legacy operating models, missing the OS upgrade required to digitize distribution and automate operations. Telecoms built the infrastructure powering today’s multi-trillion-dollar digital economy - yet they’ve failed to capture the value on top of it, becoming its largest rent payers. The Problem With Legacy Telecom While other industries deliver seamless, self-serve, on-demand experiences, telecom is still tied to: 👎 Analog processes 👎 Human-heavy operations 👎 Outdated, one-size-fits-all distribution channels The result: products that no longer meet consumer expectations. Margins are being double-squeezed - CAC is climbing, OPEX is surging, and the retail model is breaking. The Solution: Embedded Telecom The answer is hiding in plain sight: the very platforms these networks already power. Telecom needs an OS upgrade - a digital infrastructure layer embedding connectivity directly into the platforms people already use, automating: 🧑💻 Distribution 👋 Onboarding ⛑️ Support By going embedded, carriers can recapture the value chain: 💯 Power hundreds of specialized, context-driven services 🤝 Unlock built-in distribution & brand loyalty 📈 Achieve near-zero CAC 💸 Enable new revenue streams for platforms 👏 Deliver integrated experiences that just work This is telecom’s shift from pipes to platforms. And we’re here to power it. 😍 Read more here: https://lnkd.in/e4WxkSqE

Announcing OnePay Wireless × Gigs 🚀 OnePay Wireless is here - fast, secure, truly unlimited 5G - embedded directly into an app millions already use and love every day. Powered end-to-end by Gigs 😍 Big congrats to the OnePay team - and thank you for the partnership. Excited to keep pushing embedded telecom forward together! Read more here: https://lnkd.in/eChrxcei

The next big bet for #B2B_Fintech platforms may not be a financial service at all, but rather mobile plans. Consumer fintechs like Nubank, Klarna and Revolut have already embraced mobile as their next act. Now, we're seeing B2B platforms catching up. Mobile is a natural fit for the B2B product stack: 🪪 For entrepreneurs and sole traders, a dedicated business number is about legitimacy and boundaries. It’s the next logical step after setting up a business bank account or expense card, helping separate work from personal life. 🌍 For larger teams and global businesses, digitally distributed mobile plans solve real operational pain: secure connectivity, global coverage, and streamlined plan management. In a world where employees are expected to be always online, that matters. Mobile offers a major opportunity for B2B fintech platforms to drive both revenue and lasting platform loyalty ❤️🔥 To dive deeper, read our article here: https://lnkd.in/dM7rWTyM

📣 New Feature Drop: Nubank's new annual 10GB international travel eSIM, developed in partnership with Gigs, never expires and can be used across multiple trips throughout the year! The travel eSIM is now being offered as a benefit to all Nubank Ultravioleta customers. 🌎 ✈️ One year ago, Nubank chose Gigs to power a new frontier for its 100M+ customers: banking and connectivity, seamlessly integrated into one, powerful customer experience. Today’s new feature drop marks another milestone in our shared vision. ✅ Nubank is setting the pace for how the fintech industry can drive innovation in telecom ✅ Gigs is the operating system powering this transformation, enabling banks to go live with their own connectivity services (including branded mobile plans) to drive customer loyalty and growth ✅ Consumers love the simplicity of fewer apps to manage their digital lives across banking, connectivity and travel Today’s news is a feature drop, and a signal that: ☎️ Nubank is doubling down on connectivity 📈 Embedded telco is becoming table stakes for fintech 💡 The right technology partner unlocks seamless, delightful experiences for customers Link in the comments to read more about the enhanced eSIM benefit!

Today, LATAM Airlines, the largest carrier in Latin America, launched its own global travel eSIM offering — powered by Gigs 😍 LATAM is now the first airline in Latin America to embed mobile connectivity directly into its ecosystem, 𝐫𝐞𝐰𝐚𝐫𝐝𝐢𝐧𝐠 𝐭𝐫𝐚𝐯𝐞𝐥𝐞𝐫𝐬 𝐰𝐢𝐭𝐡 𝐋𝐀𝐓𝐀𝐌 𝐏𝐚𝐬𝐬 𝐌𝐢𝐥𝐞𝐬 𝐟𝐨𝐫 𝐞𝐯𝐞𝐫𝐲 𝐞𝐒𝐈𝐌 𝐩𝐮𝐫𝐜𝐡𝐚𝐬𝐞. By making connectivity a core part of the travel experience, LATAM is helping millions of travelers stay online seamlessly across the globe. No more dealing with unreliable travel eSIM providers, hefty roaming fees, or unsecure Wi-Fi. This launch reflects a broader shift in the industry. More and more companies, from travel platforms to fintechs, are embedding eSIMs directly into a customer’s experience to: ✈️ Provide a smoother travel experience 📈 Boost revenue by integrating eSIMs into premium offerings or loyalty programs ♥️ Strengthen brand visibility and user engagement at key travel moments “People turn airplane mode off before they can take their seat belts off. Connectivity is now a core part of the travel journey. LATAM Airlines has recognized that by embedding mobile services directly into their ecosystem, they’re simplifying the experience for millions of travelers—and setting a new benchmark for how airlines can turn connectivity into a strategic advantage, driving engagement, loyalty, and new revenue streams.” – Rafa Plantier, VP of Go-to-Market at Gigs. Read more here: https://lnkd.in/eeiMiCCK