RapidSOS

A hike-turned-emergency turned into an incredible save thanks to the extraordinary work of the Tompkins County first responders in New York. By a stroke of luck, the hiker was able to reach 911 in the notorious cellular dead zone of Connecticut Hill. Struggling with a medical emergency, the hiker couldn’t describe their location. The telecommunicators on duty had to find the hiker fast, in miles of rugged forest with only fragments of information. RapidSOS and what3words data pinpointed the caller to a precise three-meter square in the forest, and the total response time from call to location was less than 15 minutes. Read the full story on the Tompkins County Department of Emergency Response team's life-saving work: https://lnkd.in/g-2rKdwt

"This really helps hone in on somebody’s exact location when those seconds count.” East Aurora, NY dispatchers are using RapidSOS location and video-to-911 technology to find and help those who need help, with more speed and more accuracy. The East Aurora dispatch team shares how RapidSOS is helping to support emergency response — and how the technology will be deployed as winter weather approaches: https://lnkd.in/gnZ6Rqzm

Every second counts in emergency response, but many agencies are still responding blind to critical crash data. Responders arrive at accident scenes without knowing how many people are in the vehicle, whether they're wearing seatbelts, the crash speed, or if occupants are still in their seats. This information exists at the moment of impact. The technology to transmit it immediately to first responders exists too. Eric Troy, VP of eDispatches, at RapidSOS points out a fundamental gap: Emergency teams are still racing against time without these crucial details that could help them prepare — before they arrive on-scene. Time saved translates to lives saved. Tune into the full discussion with Eric, Amy M., and Michael Armitage: https://lnkd.in/gE2v6-JB

We’re back at the Raptor Technologies SchoolSAFE Conference as a proud sponsor! Ensuring student safety requires seamless coordination. We're talking with schools about the vital importance of creating immediate alignment and direct data links with local ECCs, reducing response times and keeping communities safer. Stop by booth 27 to learn more. #SchoolSAFE #PublicSafety

911 is a critical part of core national security infrastructure. Our Founder and CEO, Michael Martin, discussed the urgent need to secure that component at the Fortune Global Forum in Riyadh last week. Read more: https://lnkd.in/eDB3Fseq #FortuneGlobalForum

A whispered plea for help. Quick thinking. A life saved. Teamwork and technology helped Twinsburg Police Department dispatcher Chris Fried and his partner Patty respond to what seemed like an open line that wasn't just a pocket dial, but a woman who had suffered a medical emergency that left her unresponsive and unable to speak. The RapidSOS platform helped Fried pinpoint the woman's exact location, and the Emergency Health Profile linked to the caller's phone number helped first responders locate her car in a grocery store parking lot. Within minutes, she was transported to the hospital — alive. Learn how the Twinsburg team helped save a life with data and instinct: https://lnkd.in/guyqUQQc

We're headed to APCO Canada next week! 🇨🇦 We're bringing insight into how 911 handles calls from Internet of Things (IoT) devices and AI's impact on our industry. Visit RapidSOS at booths #408-410 or visit one of our sessions during APCO! #APCOCanada 

We're thrilled to partner with the Pikmykid team for this important webinar! 🤝 Amy M. will be diving into how real-time data and accelerated response plans are critical when seconds truly count in school emergencies. Save your spot at the link below!

Butler County, PA's 911 center is handling more calls than ever. More incidents. More complexity. More pressure on dispatchers. Their solution? AI that augments, not replaces. Robert McLafferty, Butler County's 911 coordinator, explains how their team is exploring how AI-powered tools can give telecommunicators the support they need — without taking away the human touch — with features like live translations and real-time transcription. He also shared how RapidSOS links emergency data from callers' devices directly to call centers, delivering critical context before responders even leave the station. Read more about how Butler County is transforming their local emergency response: https://lnkd.in/gxD_5YTP

📈 A 1,000% spike in calls. Eight hours without 911. When a failed underground cable repair knocked out Nebraska’s 911 service, emergencies didn’t stop coming in. Dispatchers leaned on RapidSOS UNITE to identify callers and keep help moving — even from their personal cell phones. 🔎 See the real impact of outages on call volumes: https://lnkd.in/gjs_vxcc