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⏰ There’s still time to make your BFCM and holiday campaigns count. Join Anisha Yadav, Angela Shaughnessy Berkey and Melissa McMullin for “Winning the holiday rush: Last-minute moves that convert.” They’ll share quick, actionable tactics to help you:  • Capture last-minute demand and fill rooms fast • Launch upsell and add-on offers that boost total revenue • Maximize every outbound touchpoint across channels Whether your holiday campaign hasn’t launched yet or just needs an extra push, this session will help you finish the year strong. 🎁 Save your seat in the comments! 

🌊 Memmo Unforgettable Hotels turned an authentic local story into 155+ room nights booked. Perched above the Atlantic in Sagres, Portugal, Memmo Baleeira invited guests to “Feel the ocean. Live Sagres this winter.” The bilingual campaign (English & Portuguese) celebrated Sagres’ surf culture and coastal lifestyle — turning community and experience into conversions. The results? 📈 24% open rate 💬 1.6% click-through rate 🏨 155+ room nights booked An inspiring example of how local storytelling and experiential offers drive direct bookings. Find out how they did it via the link in the comments.

Don’t let an incomplete upsell strategy keep you from driving more revenue. An upsell strategy that’s complete with well-timed, personalized offers taps into a steady flow of ancillary revenue your hotel can rely on. Whether you're drilling down on targeting your guest segments or considering your revenue streams as part of your 2026 budget, this is the perfect opportunity to ensure your upsell strategy swoops in and saves the day.

Run, don’t walk to find out what you missed this week on The Hotel Moment podcast, 1. Want loyal guests? Want to reclaim dissatisfied guests? Pick up the phone. It may sound too good to be true, but hospitality is built on human connection. It’s why a personalized phone call, one-on-one, can make a world of difference for your brand’s reputation and your bottom line.  2. Stop with the standard. Same amenity for every guest? That’s not going to cut it. Get creative with your upsells and the amenities. You have too much data on your hands not to make these custom-made for each guest 3. Listen and ask the right questions. Truly get to know your guests because it shows them you care, and it gives you the chance to build better profiles for better marketing later on. Click the link in the comments for the full episode with Steven Rubin, CEO of Collared Martin Hospitality.

1 email campaign = €34,600 in revenue. Now, imagine that on repeat! With a centralized database, you can set revenue records like this for all your email campaigns. That’s exactly what Andronis achieved with Revinate Marketing — turning their guest data into a high-performing, automated marketing engine. Now they move through the market like pros with smart segmentation, automated lifecycle campaigns, and real-time personalization at scale. It’s the superpowers they needed to drive 600% YoY growth in email-driven revenue. 📈 Want to see how they did it? Click the link in the comments to read more about Andronis’ success.👇

We’ve all been haunted by a campaign or two… From duplicate guests to dashboard drama, these are the real hotel marketing horrors. Which one gives you chills? 

Sometimes, all you have to do is pick up the phone. A simple solution with a valuable return — adding more to your bottom line. Whether it's to win back dissatisfied guests or nurture loyal ones, the solution is the same. In this week’s episode of The Hotel Moment podcast, Steven Rubin, CEO of Collared Martin Hospitality, joins Revinate CMO Karen Stephens to explore how hotels can bring back the soul of hospitality with the voice channel. Steven shares how personally calling guests, especially after a tough experience, builds stronger loyalty than any automated message ever could. He also reveals how his team uses guest data to move beyond standard amenities and create personalized experiences that make guests feel truly at home. Click the link in the comments for plenty of reasons to start calling your guests.

🎯 Did you know that the voice channel converts at around 50% — higher than any other hotel marketing channel? That means your reservations team isn’t just answering phones. They’re your most valuable direct booking asset. With the right data, tools, and coaching, every call can increase conversions, strengthen guest loyalty, and unlock hidden revenue. Our new guide, “How to Unlock Revenue from Your Hotel’s Reservations Team,” breaks down practical ways to: ✨ Empower your team with guest data 📞 Recover abandoned bookings 💬 Train agents to sell with empathy Check the full guide at the link in the comments.👇

We’re excited to announce Revinate’s new integration with Ulyses PMS by Septeo Hospitality. This collaboration connects operational data from Ulyses PMS with Revinate’s guest data platform, helping hoteliers: ✅ Build richer guest profiles ✅ Deliver more personalized experiences ✅ Drive more direct bookings Together, we’re enabling hotels to turn every interaction into an opportunity to connect with guests and grow loyalty. Read the full announcement. Link in comments 👇