We have a proven track record of delivering reliable services
across 4 African countries. Our commitment to excellence is
unwavering, and we take the trust our customers place in us
very seriously. By continuously refining our systems and
processes, we aim to provide a superior and trustworthy
device financing experience.

We have focused on the core systems which will allow our
customers to trust us:
1. Seamless Payments: We will not double deduct from
customers
2. Lowest Price Possible: We are aiming to provide the lowest
price possible to by enhancing our credit scoring

Getting the program right will result in millions of smartphones
sold by 2030 and millions of Rwandans using the Internet
every day.
1. Offering affordable device financing helps Rwanda achieve
its Connect goal of universal, safe, inclusive, and affordable
access to the Internet for all by 2030.
2. Customers with the best credit score will pay the lowest
prices.
3. The program offers convenient and trustworthy payments
conveniently debited from customer mobile money wallet
4. Customers will not only get a new phone, but also have
monthly bundles of data, minutes and smses included for
convenience without paying anything extra.
5. A successful offering ensures happy customers and growth
for all team and partners involved

● Customers must be fully registered on
MTN *182 * 12 * 2 #
● Be aged between 21 and 60 years old.
● Bring their National ID
● Have no other open loans with MTN or
Yellow.
● Pass a CRB check for non-performing
loans.
● Go to a participating merchant

1. Payment will be automatically attempted
on their due date from the customers
mobile wallet
2. If the due date payment is unsuccessful,
payment will be retried the for the next 5
days.
3. After this, the payment will be processed
once a customer tops up their mobile
wallet
4. Should customers wish to pay ahead or
catch up on arrears amounts, they can
pay using *182# or pay.yellow.africa.

● The device will lock if a due date is
missed
● Customer momo accounts will be
deducted when overdue.
● The customer account status will be sent
to the CRB monthly which will affect their
credit record

No, we will be credit scoring the customer
through their MTN number.

No, the customer will not be able to use the
device. Only if an MTN simcard is in the device
will the device work.

No the customer will sign digitally and receive
their contract via sms

• <= RWF 260 000: 2GB, 100 Mins, 100 SMS
• > RWF 260 000: 3GB, 150 Mins, 200 SMSes

Other Devices: 13 Bundles

• Tecno, Infinix, Itel and Samsung – It will not be
locked once the device has been fully paid for

No, we will be credit scoring the customer
through their MTN number.

No, the customer will not be able to use the
device. Only if an MTN sim card is in the device
will the device work.

No the customer will sign digitally and receive
their contract via sms

You will be notified by a Yellow Supervisor that
your store will now be eligible once you have
undergone the training.

On the website: pay.yellow.africa

They need to contact our support line and ask
for assistance by calling 1546

Only MTN sim cards work

No, a customer must meet their payment
obligations in order to receive the daily/monthly
bundle

A customer’s affordability is assessed based on
their credit score

When a customer pays their deposit

Ensure your primary MTN sim is in sim slot 1