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Course Outline
Introduction
- A concise overview of AI and its importance in contemporary workplaces.
Basics of Artificial Intelligence
- Definition and historical background of AI.
- Key concepts: Machine Learning, Natural Language Processing, Automation.
- Examples of AI applications across various industries.
AI in Daily Administrative Operations
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Automating email workflows with AI
- Tools and platforms for email automation.
- Crafting effective automated emails.
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Conducting surveys using AI
- Designing and analyzing surveys.
- Tools for automated survey creation and response analysis.
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Using AI to track and manage indicators
- Identifying key performance indicators (KPIs).
- Tools for automated tracking and reporting.
Practical Session: AI Tools and Software
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Hands-on demonstration of popular AI tools
- Email automation tools (e.g., Mailchimp, Microsoft Outlook's AI features).
- Survey tools (e.g., SurveyMonkey, Google Forms with AI analysis).
- Indicator tracking tools (e.g., Tableau, Power BI).
- Interactive exercises for participants to explore AI tools.
Maintaining Records and Manual Validations with AI
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Automating record maintenance
- AI-powered document management systems.
- Tools for digital record-keeping and automated filing.
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Enhancing manual validation processes
- AI tools for data validation and error checking.
- Practical examples and tool demonstrations.
Summary and Next Steps
Requirements
- Basic familiarity with computer usage, including operating systems.
- Experience in handling daily administrative tasks.
Audience
- Administrative professionals
7 Hours
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation