Course Outline
Fundamentals of AI in Administrative Roles
- Defining AI and its specific relevance to administrative functions.
- An introductory overview of ChatGPT, Copilot, and Gemini.
- Key privacy and security protocols when utilizing AI technologies.
Enhancing Content Creation and Editing with AI
- Crafting and refining professional email communications.
- Condensing meeting minutes and extensive documentation.
- Accelerating the creation of reports, proposals, and internal memos.
Optimizing Scheduling and Task Management via AI
- Leveraging AI for efficient calendar and meeting coordination.
- Preparing agendas and drafting post-meeting follow-ups.
- Configuring reminders and to-do lists through Copilot or Gemini integrations.
Mastering Prompt Engineering and AI Interaction
- Techniques for writing high-impact prompts to achieve superior results.
- Adjusting tone, style, and formatting to suit specific needs.
- Refining and correcting AI-generated content through iterative feedback.
Multilingual Capabilities and Accessibility Features
- Utilizing AI tools for accurate text translation.
- Developing inclusive and accessible communication strategies.
- Adapting language to support diverse audiences effectively.
Applications within the Public Sector
- Case studies of AI-integrated workflows in government agencies.
- Reviewing policies and guidance regarding AI adoption in public administration.
- Strategies for keeping current with evolving tool capabilities.
Course Summary and Future Directions
Requirements
- Foundational digital literacy and familiarity with standard office applications (such as Microsoft Word, Excel, and email clients)
- Proficiency in navigating web-based applications
- No previous experience with artificial intelligence tools is necessary
Target Audience
- Clerical team members
- Administrative specialists
- Public sector operational staff
Testimonials (7)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.
Thato Malapane - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
i liked the clear explanations and the examples used during the training was useful and also relatable.
SUNITA PERSAD - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Learning more about how to use AI responsibly
Tshiamo Innocent - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
I like that I obtained more knowledge with regards to AI that I never had .
ANNELINE GOODMAN - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Merging different data to give you one document.
Xolani Mahlalela - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Knowledge of AI
Agnieszka Socha - Koenig & Bauer (CEE) Sp. z o.o.
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Training and examples