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Course Outline
The Foundations of High-Impact Sales
- Core principles for achieving rapid sales success
- Shifts in the contemporary buying landscape
- Insights into sales psychology
Contemporary Cold Calling Techniques
- Designing an effective cold call structure
- Minimising resistance within the first 10 seconds
- Practising openers that lead to high conversion
Quickly Building Connection
- Establishing trust in less than 10 seconds
- Micro-behaviours that enhance first impressions
- Tailoring approaches to different buyer personalities
Confidently Managing Objections
- Recognising common objection patterns
- Frameworks for delivering effective responses
- Using empathy to reduce resistance
Developing Scripts That Convert
- Key components of a compelling sales script
- Improvisation techniques for natural dialogue
- Script templates for diverse situations
Psychology and Human Connection
- The scientific basis of persuasion
- Cultivating emotional resonance
- Non-verbal cues that shape outcomes
Sales Strategies for Non-Traditional Profiles
- Techniques suited to introverted or analytical personalities
- Leveraging personal strengths without forcing conventional methods
- Adapting strategies to various communication styles
Utilising Salesforce for High-Velocity Sales Tracking
- Creating and managing sales activities
- Monitoring cold calls, follow-ups, and conversions
- Using dashboards to gauge rapid results
Summary and Future Directions
Requirements
- A solid grasp of fundamental sales concepts
- Practical experience in communicating with customers
- Proficiency with digital tools
Target Audience
- Sales professionals
- Staff interacting directly with customers
- Individuals transitioning into sales-oriented roles
14 Hours
Testimonials (2)
practical part
irina filip - True Lens Services Ltd
Course - Salesforce for End Users
The way of interaction with students