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Course Outline

Introduction to Copilot in the Public Sector

  • Overview of Microsoft 365 Copilot and its functionality.
  • Application of AI in Microsoft apps for public sector use cases.
  • Overview of Copilot’s data sources and security frameworks.

Document Management in Word

  • Drafting policy memoranda, correspondence, and reports.
  • Editing, summarizing, and enhancing clarity of text.
  • Developing structured content from bullet points or tabular data.

Email and Calendar Support in Outlook

  • Accelerating email composition and responses using Copilot.
  • Coordinating meetings and creating follow-up notes.
  • Condensing long email threads and identifying key takeaways.

Data Analysis and Reporting in Excel

  • Interpreting complex spreadsheets in plain language.
  • Creating charts, summaries, and visual representations of insights.
  • Utilizing Copilot to identify trends or answer specific data queries.

Copilot in Meetings and Presentations

  • Producing meeting summaries and action items within Teams.
  • Generating PowerPoint presentation drafts from concise notes.
  • Transforming transcripts into briefs or formal reports.

Prompting Techniques and Custom Applications

  • Crafting effective prompts for consistent outcomes.
  • Tailoring prompts to match departmental tone and specific requirements.
  • Developing reusable prompt templates for recurring tasks.

Responsible Usage in Government Settings

  • Maintaining confidentiality, oversight, and appropriate usage standards.
  • Aligning with internal policies and IT governance frameworks.
  • Fostering trust through ethical AI practices in public service.

Conclusion and Future Actions

Requirements

  • Basic proficiency with Microsoft 365 applications such as Word, Outlook, and Excel.
  • Familiarity with standard public sector activities including reporting, communication, and documentation.
  • No previous experience with AI tools or Copilot is necessary.

Target Audience

  • Government personnel relying on Microsoft Office for daily operations.
  • Administrative teams managing communication, documentation, and reporting.
  • Policy and program staff looking to enhance productivity through AI support.
 7 Hours

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