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Course Outline
Introduction to Conversational AI and Small Language Models (SLMs)
- Core fundamentals of conversational AI
- Overview of SLMs and their key benefits
- Case studies featuring SLMs in interactive applications
Designing Conversational Flows
- Principles of designing human-AI interactions
- Creating engaging and natural dialogues
- Considerations for User Experience (UX)
Building Customer Service Bots
- Practical use cases for customer service bots
- Integrating SLMs into customer service platforms
- Managing common customer inquiries with AI
Training SLMs for Interaction
- Data collection strategies for conversational AI
- Training methods for SLMs within dialogue systems
- Fine-tuning models for specific interaction contexts
Evaluating Interaction Quality
- Metrics for measuring conversational AI performance
- Conducting user tests and gathering feedback
- Iterative improvement based on evaluation results
Voice-Enabled and Multimodal Interactions
- Integrating voice recognition with SLMs
- Designing multimodal interactions (text, voice, visuals)
- Case studies on voice assistants and chatbots
Personalization and Contextual Understanding
- Methods for personalizing user interactions
- Handling context-aware conversations
- Privacy and data security in personalized AI
Ethical Considerations and Bias Mitigation
- Ethical frameworks for conversational AI
- Identifying and reducing biases in interactions
- Ensuring inclusivity and fairness in AI communication
Deployment and Scaling
- Strategies for deploying conversational AI systems
- Scaling SLMs for broad adoption
- Monitoring and maintaining AI interactions after deployment
Capstone Project
- Identifying a conversational AI need in a selected domain
- Developing a prototype using SLMs
- Testing and presenting the interactive application
Final Assessment
- Submission of the capstone project report
- Demonstration of a functional conversational AI system
- Evaluation based on innovation, user engagement, and technical execution
Summary and Next Steps
Requirements
- Foundational knowledge of Artificial Intelligence and Machine Learning
- Proficiency in Python programming
- Familiarity with Natural Language Processing concepts
Audience
- Data scientists
- Machine learning engineers
- AI researchers and developers
- Product managers and UX designers
14 Hours