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My experience with American Airlines was great. Unfortunately my stroller was not located and has not been given to me and or reached out in return for in regard to information.

I had problems issuing the online boarding pass for this connecting flight. I had two booking codes (Kayak and American Airlines) and neither of them worked; I didn't receive a booking code from Gol. I had to call the airline (Gol), which gave me a third booking code that allowed me to issue the boarding pass. Even so, the QR code on this boarding pass didn't work at any point between entering the airport and actually boarding, which required document checks by airport and airline staff.

We called Kayak for a change due to the TSA situation in Atlanta. What we got was a canceled return flight (in error) and we had to find the mistake. Not happy with Kayak who blamed it on AA.

For my arriving destination, we were delayed multiple times to the point that we arrived 6 hours after we were originally scheduled. On my flight home, they overbooked and involuntarily removed passengers (including me) from the plane. It was not a good experience.

We were upgraded to Business Class. So comfortable with great service and food options

The captain brought my 6 year old son into the cockpit and allowed him to ask questions, sit in the captain’s chair and talk about all the gears and levers. Made the trip very special for him.

We had to turn around and head back to Manchester. Problem with a plane engine.

At least it was a short flight. Greyhound with wings.

Both flights yesterday, experienced hard landings. Harder than I’ve ever felt before. Im hopeful there was weather involved and not pilot error. Other than the landing, the flight was quite good~

While it was a fully booked flight, the first class flight attendant provided those seated in first class with a beverage during boarding and quickly started service as we climbed to altitude.