QUESTIONNAIRE
Questionnaire for Retailers
Name of the shop/outlet: Address/location: Type of outlet: a. General store c. Bakery e. Others 1. Which brand of soft drink you deal in? a. Pepsi b. Coca-cola c. Both d.Others 2. What kind of promotional activities affect the sale industry? a. Price b. Discount rates c.Free bottle scheme 3. Is the company provided enough signage in your outlet? a. Yes b. No 4. Opinion about the timely supply of product a. Satisfactory b. Average c.No satisfactory 5. Which quantity of Pepsi you have? a.200 ml b.300 ml c.500 ml d.2 L e .All 6. Which is the most preferable quantity? a.200 ml b.300 ml c.500 ml d.2 L e. All 7. Is the Pepsico providing the facility of chilling equipment? a. Yes b. No 8. If yes, during the breakdown of equipment, did you get better service? a. Yes b. No 9. What are the other facilities provided by pepsico ? a. Racks b.Others c. Chilling equipment 10. Is there increase in sales due to display of racks? a. Yes b. No 11. Customers prefer the pepsico product due to, a. There own willingness b. Due to unavailability of other brands c. By the force of salesman 12. Will the company replace your damaged products? a. Yes b. No b. Juice shop d. Fast food centre
13. Will you collect the feedbacks from new customers? a. Yes b. No 14. When a customer needs a soft drink, will you prefer him to buy the particular pepsico product? a. Yes b. No 15. If yes, how often do you them to buy? Not frequently Most of the time
1 2 3 4 5 16. Will you get any beneficial credit facilities from the supplier more than others? a. Yes b. No 17. How is the transportation facility arranged? a. By self b.By pepsico By local dealers/ C&F agency