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Mis CRM

1) The document contains details from various vehicle demonstrations conducted by Ashok Leyland executives including customer lists, leads generated, and feedback received. 2) A total of 18 leads were generated from a demonstration in Sanjay Gandhi Transport Nagar with most customers expressing satisfaction with vehicle specifications but some dissatisfied with after-sales service. 3) A demonstration in Punjabi Bagh generated 16 leads for various Ashok Leyland models with most customers praising BSIII compliance but citing price as too high compared to other options.

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Sandeep Bist
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0% found this document useful (0 votes)
237 views24 pages

Mis CRM

1) The document contains details from various vehicle demonstrations conducted by Ashok Leyland executives including customer lists, leads generated, and feedback received. 2) A total of 18 leads were generated from a demonstration in Sanjay Gandhi Transport Nagar with most customers expressing satisfaction with vehicle specifications but some dissatisfied with after-sales service. 3) A demonstration in Punjabi Bagh generated 16 leads for various Ashok Leyland models with most customers praising BSIII compliance but citing price as too high compared to other options.

Uploaded by

Sandeep Bist
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as XLSX, PDF, TXT or read online on Scribd
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MIS- tracking Promotional Ac

Executive NameMr. D. Yadav Demo on 18-june-11 Customer/Company Name Karnail Singh Harish Contact no. Remark 9873736559 Highly Satisfyed with product 9312701477 Satisfyed with product

g Promotional Activity( sale's converted) in the month of June-11


No. Of unit vehicle sale 1 (2516il) 1 (2516il) Lead Source(Date) Demo of 2516IL &3616iL on 18-June-11 Demo of 2516IL &3616iL on 18-June-11 Follow up(Date) 4-Jul-11 4-Jul-11

nth of June-11
Conversion Status 1:9 Total leads generated in demo 18

Demo of model no 2516il and 3116xl/1 at Sanjay Gandhi transport Nagar

S. No Customer Name
1 2 Kamal Kumar soni Gagandeep singh(G.N.G logistics) Sahni Roadlines(sarabjit singh)

Contact No. Address


9310430420 9999191615 CW-528,S.G.T.N

9999077770

4 5 6

Manohar lal(New rajdhani carriers of india) 9910366646 Tresem singh 9810804522 Daljit singh 9818409613 Narender singh(narender auto elelctricals) Nirmal singh(Sikhon Road carrier) Yogesh sharma Dilip singh Karnail singh Prince Kohli(Kohli transport co.) New shakti transport co.(ved prakash) Navin Express(Satish) Harish Jitender Rajender singh Amarjeet singh(Punjab bombay roadways)

AW-535,S.G.T.N CW-665,S.G.T.N CW-665,S.G.T.N

7 8 9 10 11 12 13 14 15 16 17 18

9911036788 9350190648 9212633587 9312549579 9873736559 9811082391 9811051725 9873070725 9312701477 995353933 9313123377 011-42868187

AW-4,S.G.T.N CW-283,S.G.T.N CW-614, S.G.T.N CW-680,S.G.T.N AW-337,S.G.T.N AG-358,S.G.T.N AG-9,S.G.T.N AW-338,S.G.T.N AW-351,S.G.T.N AW-342,S.G.T.N AW-122,S.G.T.N AG-44,S.G.T.N

Model No. 2516il

Qty.

Total Vehicle sold 18 2

3116xl/1

jay Gandhi transport Nagar

Remarks/Feedback
Not satisfied with after sales service. Customer doubt about the power of the product.

Satisfied with product-mileage, payload capacity and length.

Overall satisfied with the product. Satisfied with product specifications.Positive response. Satisfied with product specifications.Positive response.

Positive response for the product. Negative response regarding after sale service.But positive for product. Not satsfied with the product specifications. Satisfied with the product. Highly satisified with the product. Not satisfied with the after sales service from workshop. Satisfied with the product specifications. Not satisfied with the after sales service from workshop. Satisfied with the product but some technical problem is there with him. Highly unsatisfied with the after sales service from worshop. Satisfied with the product specifications. Highly satisified with the product specifications.

Lead
Required one 2516il in August. Required two 3116xl/1 in August.

Status
Planned in August Planned in Aug.

No requirement. But positive in August.

Planned in August

Requirement of two 2516il in june. Requirement of two 2516il in August. Requirement of two 2516il in August.

Planned in August Planned in August Planned in August

Requirement of one 2516il in August. Requirement of one 2516il in june. No requirement in june but positive in August.

Planned in Aug. Not now Not Requried

Requirement of one 2516il in August/august. Requried in September Requirement of two 2516il in june. No requirement in june but positive in August. No requirement in june but positive in August. No requirement in june but positive in August. Requirement of one 2516il in june. No requirement but positive in August/aug. No requirement but positive in August/aug. Required three 2516il or three 3116xl/1 in june. Delivered-2516il one unit Not Requried Planing in August Planining to buy in the month of september Delivered-2516il one unit Lost to TaTa. Not Requried Planining in August

Date: 15th June, 2011 Model: 3116 XL/1 Place: Punjabi Bagh Transport Center.

DEMO REPORT Total Lead Generated Model no. Haulage 1616XL/3 ICV 1212 MAV 3116IL

Following are the list of customers to whome the vehicle were shown during demo.

S.No.
1 2 3

Customer Name
M/s P. K. Transport Corp. M/s O T P C M/s Ludhiyana Ambala Tpt.

Address
142, Tpt. Center, Punjabi Bagh 143, Tpt. Center, Punjabi Bagh Pushpa Complex, 1St Floor, TPC, Punj. Bagh

M/s RCI Logistics P. Ltd.

23 Tpt. Center, Punjabi Bagh

5 6

M/s General Tpt. Company M/s Anmol Tpt. Co.

Pushpa Complex, UG Floor, TPC, Punj. Bagh 28, TPC, Punj. Bagh

Feedback Summary:

* Customers appriciated BSIII vehicle with In-Line pump. * Customers are feeling the price is too high and compairing with 6x2 (2516 XL/IL).

* Suggested price gap between 2516 XL/IL and 3116XL/1 should not be more than 2-2 * Some customers have fear of tyre wearing.

Result/ Outcomes:

* Got 02 nos. leads for 3116 XL/1, A/c M/s Anmol Tpt. Co.

* M/s RCI logistics P. Ltd. And M/s Milap Tpt. Roadlines have shown inetrest for purch

* Other than 3116 XL/1 we have got leads for 1616 XL/3 and Ecomet 1212 also which

Action Plan:

* Close follow up of all leads and potential customers.

Total Vehicle sale Quantity 6 2 1 2

during demo.

Contact Person
Mr. Manjeet Singh Mr. Harinder Singh-Mgr. Mr. Sandeep Malik

Contact No.
9810293582 9310038818 9990006999

Mr. Ashok Gupta

9310059248

Mr. Kapil Vohra Mr. Harvinder Singh

9311212313 9891767109

with In-Line pump.

oo high and compairing with 6x2 (2516 XL/IL). XL/IL and 3116XL/1 should not be more than 2-2.5 Lac.

c M/s Anmol Tpt. Co.

ilap Tpt. Roadlines have shown inetrest for purchase but subject to the best lowest price.

leads for 1616 XL/3 and Ecomet 1212 also which is mentioned in remarks column.

and potential customers.

Remarks/Feedback
Vehicle is good but intrested for 01 no. 1616 XL/3 Vehicle is good but his owner is planning for 05 nos. 1616 XL/3 Vehicle is good but intrested for 02 nos. Ecomet 1212 Vehicle is good and shown interest but price is too high comperatively 2516IL, asked for best lower price from Nasim Sir, then may plan for vehicles. Vehicle is good. As this is Telco customer and may plan for our vehicle i.e. 3116 IL in coming months. Vehicle is good and shown interest but price is too high comperatively 2516IL, asked for best lower price , then may plan for 02 nos. vehicle.

hase but subject to the best lowest price. is mentioned in remarks column.

Status
vehicle sold Discussion is under process vehicle sold Disscussion is under process.

would like talk in Aug. interested in July.

Demo on 20-June-11 in chankya banquet (Mr. Sunil Jain)


S. No. Customer Name Naresh jain/Mukesh Jain(Neelam bus service) 1 Amarjit Sehgal/Jatinder Sehgal(Sehgal Tourist) Ajay Yadav(Ajay Travels) 3 4 5 6 7 Mayank Kukreja Guru Ram Dass(Body builders) Gurmeet Singh Taneja ( Highway Travels) Jasbir Singh ( Satkar Travelines) Naresh Kumar (Paras Travelines) 18,Gole Market, New Delhi Naresh Park,Najafgarh 9910156829 9871474716 4415,Gali Bahuji,Pahari Dhiraj Address Contact No.

9868155870/ 9811126151 9811058668/ 9899472222

1018,Arya Samaj Road, Karol Bagh

Model no. 4/186 pass.4/83 4/169 4/184 pass.3/47

Leads 12 10 2 2 1

anquet (Mr. Sunil Jain)


Remark REQUIRNMENT for 10 vehicles 4/186 in group. Wanted special rates , was told that we will come bk on rates in a day or two. June Requirmnent for 2 vehicles 4/83 wanted discounted rates , follow up was done in 2-3 days. June/july req. for 1no. 4/169 & 2nos. 4/186. rates already given DO by month end,waiting for body builders approval req. ino. 4/169 & 1no. 3/47 likely to finalise in first week of july Finalised 1 vehicle 4/184 ,do by month end Finalised 1 vehicle 4/184 ,do by month end Status AL is not ready to cut down the rates. So Rate issue.

In-progress -Cold

Under Process-Warm Vehicle is not available Billed & Delivered Billed & Delivered

req. 8nos. 4/83. finalising with body builders In-progress - Warm

Sale

In progress

Sale

Demo For 2516il / 3116il Venue: Gulabi Bagh Date: 13th July 2011 Executive Name: Mr. Rajesh Dubey/ Mr. Kartik Gera

S.No.

Company Name

Customer Name

Address

1 2

Bhardwaj Transport Co Speed Logistics

H.K.Bhardwaj Trilok singh

21, Gulabi Bagh, ND S-20, Gulabi Bagh, N.D.

y/ Mr. Kartik Gera

Tel Ph No: Fleet Size AL

Remarks Competetion Customer but was intrested in Ashok Leyland Vehicles after the demo. AL vehicles have lower resale value.

Leads

9.31E+09 25 9.21E+09 30 7

2 2

Status

Follow up with the customer on regular time interval follow up with the customer is going on

DEMO-July 2011 by Mr. rajesh Verma And Siddhartha Sharma

List of Customer's Participated in Demo at Bijwasan


S.No.
1 2 3 4 5 6 7 8 Manoj Yadav Amit Rana

Customer Name
Usha Speedways C. H. Rana Devender Rana Yogender Chauhan Irwin Road Ser. Station Tarun Roadline, Pitampura Bijwasan, Delhi

Address
HPC Petrol Pump, Near Apollo Hospital, Mathura Road

Ramender Oil Carrier, Bijwasan, Delhi


Between Hanuman Mandir & Bangla Sahib Gurudwara,

Baba Kharak Singh Mg, Cp, Delhi - 110001 Yadav Oil Carrier, Bijwasan, Delhi Bijwasan, Delhi

Demo at Bijwasan
Contact No.
9999883850 9312261326 9810713450 9212563352

Response
Immediate Requirement Requirement in the month of July Received Margin Money for 1616il Requirement in next month on BPCL contract

Qty
1 1 1 1 1

(011)-23360185 Requirement in the month of July

9811293726 9810483333

Booked one 2516il Requirement in Oct-Nov

1 1

Status
Follow up is going on Plan during the time of Diwali 1 vehicle is delivered on 17-7-11. Oct Margin Money is recived for 1 vehicle on 6-Aug-11

Lost Follow up is going on

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