Anna E.
Crow (608) 577- 5621
annaecrow@gmail.com
Education
M.Ed. Student Development Administration, Seattle University
Spring 2019
B.S. Community Engagement and Education, University of Wisconsin- Milwaukee
Spring 2015
Experience
Cornish Commons | Cornish College of the Arts
Seattle, WA | August 2017- Present
Welcome Desk Coordinator
Supervise and coach 10 Desk Assistants in attending to customer service, troubleshooting and
professional development
Enhance Welcome Desk at Cornish Commons, including day to day logistics
Design initiatives that support retention and belonging
Connect students with resources and provide information around campus and community
Create and implement customer service and logistics training for Desk Assistants
Maintain and track university databases such as Jenzabar and Property Boss
Respond to emergencies on while on Professional On Call rotation
Resident Director
Supervised 11 Resident Assistants as peer leaders to 11 residence hall floors
Mentored Resident Assistants in peer academic and personal concerns
Served as Conduct Hearing Officer for the campus using restorative justice practices
Coordinated, approved, and tracked programming for 100+ programs
Managed personal and coding for programming and training, up to $1000/ month
Served on a professional on-call rotation, respond to emergency situations
Developed Resident Assistant training including emergency response training and policy enforcement
Seattle University
Seattle University | January 2019- Present
Train Student Government on quantitative and qualitative survey data coding
Advise Student Government committees utilizing survey results to code and identify themes
Coach President Advisory Board on survey stakeholder presentations
Greater Seattle Business Association
Seattle, WA | April- September 2018
Intern
Observed qualitative assessment practices for LGBT scholarship program with 30+ scholars
Developed four assessment reports for scholars and alumni integrating theoretical frameworks and
organizational implementation guide
Incorporated assessment with goals of obtaining more quantitative data
Attended annual Leadership Immersion Weekend with scholars, assisted in logistics, coached in
critical conversations
City Year Milwaukee
Milwaukee, WI | August 2015- June 2017
Team Leader
Led and coached a team of seven corps members at a Milwaukee Public High School to achieve site
goals
Facilitated group reflection and provided mentorship to 10 corps members
Co-managed a partnership between City Year, school administration, and teachers
Ensured 70 targeted students receive 15 hours of tutoring over the year, of which 50% of students
must show improvement in Language Arts and Math
Organized and facilitated monthly site-wide trainings for more than 100 people
Served as Learning and Development Coordinator for site programming
Designed curriculum and outlines to prepare incoming Corps Members
Managed a group of 15 corps members to create a regionally collaborative learning and development
day for over 300 City Year corps members and staff
AmeriCorps Member
Provided academic class support at Rufus King International Middle School, eighth grade English
class for 120 students
Tutored and monitored 10 students’ progress in English
Mentored 15 students in behavior and attendance strategies
Assisted in City Year after school programing as a Literacy Coordinator
Selected as a Coordinator for Mid-Year Summit Committee, successfully selected a site wide, 100+
person, theme, and activities for the summit
University of Wisconsin- Milwaukee
Milwaukee, WI | December 2011- May 2015
Resident Assistant, UW-Milwaukee University Housing
Created and maintained a community of 70+ residents in the Social Justice, Diversity and Pride
Living Learning Community and the Transfer Student Living Learning Community
Facilitated problem solving for UWM statewide housing conference
Organized and designed social and academic campus events for 500+ students
Responded to emergency building situations
Orientation Leader, UW- Milwaukee Student Success Center
Created group structure and maintained timely execution for incoming student programs
Assisted in advising sessions and schedule creation for incoming School of Education students
Led incoming students on tours of campus and addressed questions from students and families while
providing customer service
Daily execution of time sensitive problem solving
Education Coordinator, UW- Milwaukee LGBT Resource Center
Organized and presented information in classes and conferences about LGBT+ topics
Facilitated and tailored Safe Space trainings for the UWM campus community
Designed weekly programming and supported additional office programming
Presented Gender 101 presentation for statewide University of Wisconsin conference, Spring 2012
Leadership & Affiliations
Professional Development Chair, 2018- 2019
Seattle University Student Development Association
Graduate Associate Program, 2018- 2019
NASPA, Student Affairs Administrators in Higher Education
NWACUHO, NW Association of College and University Housing Officers
NASPA, Student Affairs Administrators in Higher Education
