Role Play Group 2 (Centre D' Appel)
Script.
(Scene 1)
At the office..
Employee 1: Have you heard about the accomplishment of our company?
Employee 2: I've heard that our company acquired partnership with Canada. Is it true?
The CEO was came....
CEO: Good morning!
Employees: Good Morning sir!
CEO: I have an announcement. Our company acquired partnership with Canada.
*Applause*
CEO: And also, I want to use this moment to give recognition to Ms. Dela Cruz. Because
of her dilligence and loyalty to our company. I promoted her as the new Team Leader of
the International Services Team. Give her around of applause.
*Applause*
Ms. Dela Cruz: Thank you sir!
CEO: Okay. Thats all. Back to work!
(Scene 2)
At the conference room. Meeting of the HRs...
HR Manager: Good morning ladies! We currently need a new agents that we could hire to
fulfill our job vacancy. I want a competitive one, the one who is productive and more
efficient.
HR Specialist: What exactly the job specification?
HR Manager: We want you to look for someone who globally competitive and can
communicate fluently using english language.
HR Specialist: Okay I will create a criteria for us to find out the right person for the job
vacancy. I need the help of our HR assistant and I want you to post to our page in the
internet that we are hiring. And also in the bulletin board of our company. And I want you
to go to the colleges and universities, tell them that we have a job vacancy.
HR Assistant: Okay maam. I'll do my best to look for an applicant that suitable in our job
vacancy.
HR Manager: I'm counting on you guys. Okay that's all meeting dismiss.
HR Assistant: Excuse me maam. I want to know the criteria for the job vacancy.
HR Specialist: I will send it to you through e-mail.
HR Assistant: Okay maam.
(Scene 3)
At the office... Job Posting
( Hr assistant post job hiring in the company bulletin board )
Employee 3: Oh! I know someone that suitable in that position.
Hr Assistant: Really? Tell her that our company is hiring.
Employee 3: Okay maam. I will tell her.
Employee 3 call her friend Ms. Pilapil.
Employee 3: Hello Cholene?
Ms. Pilapil: Hi sis! How are you? Why did you call?
Employee 3: I'm good. Sis our company looking for a new agents. Are you interested
working as a call center?
Ms. Pilapil: Really? Yes of course! How can I apply?
Employee 3: Just go to our company and when you're already having your interview tell
the HR that I reffered you.
Ms. Pilapil: Okay. So when can I apply? Is it fine if I go tomorrow?
Employee 3: Yes it's fine.
Ms. Pilapil: Okay sis. Thankyou sis for telling me that your company is hiring. I really
need to have a job.
Employee 3: You're always welcome sis!
Ms. Pilapil: Oh. I really appreciate it! By the way, see you tomorrow. I need to prepare
for my interview.
Employee 3: Okay. See you!
(Scene 4)
At the EARIST University... Job Fair
Head Hunter: Good morning maam/sir. How are you doing?
Student 1: Good morning. We are looking for a job.
Head Hunter: You know what guys? Our company is looking for a new employees.
*gave flyers to the students..
Student 1: What company it is?
Head Hunter: Our company name is Centre D' Appel, wherein we give services
internationally. We also acquired partnership with canada yesterday. That's why we are
looking for a new employees to fill our job vacancy.
Student 2: Oh I see here in the flyers that atleast high school who can understand and
communicate using english language. I can understand and I'm fluently communicate in
English.
Head Hunter: Oh really? I think we need you in our company. Did you want to apply?
Student 2: Yes. How?
Head Hunter: Would you mind if we go on our stall? It's just nearby.
Student 2: Sure!
Student 1: Good luck! See you around.
At the stall...
Head Hunter: Good morning maam! I have a students here who want to apply on our
company.
HR Assistant: Okay come in.
HR Assitant: Good morning Ms. ..?
Student : Good morning maam! I'm Kathleen Claire Tuazon.
HR Assistant: Okay Ms. Tuazon have a seat.
Student : Thank you maam.
HR Assistant: So Ms. Tuazon how are you doing?
Student: I'm a fresh grad here at EARIST University and I'm looking for a job.
HR Assistant: Are you interested to work as a call center agent?
Student: Yes, because I want to test my communication skill and also to showcase my
skill and knowledge that I aquired when I was studying.
HR Assistant: Do you have your resume with you?
Student: I'm sorry. I forgot to bring it.
HR Assistant: No, its okay. Here take my calling card. You can see there the company
address at the back. And also please tell the receptionist that I appointed you for an
interview.
Student: Okay maam. I will go there by tomorrow.
HR Assistant: Okay bye. See you tommorow and good luck to your interview.
Student: Thank you maam!
(Scene 5)
Applicants arrive in the company for their interview...
*Undergrad Applicant arrives...
Security Guard: Good morning maam. *open the door...
Receptionist: Good morning maam how can help you?
Undergrad Applicant: I saw your job hiring in the internet. I'm here for my interview.
Receptionist: Oh I see. Our HR is not already here. First just log in here and I will call
you later for your interview.
Undergrad Applicant: Okay thank you!
*Walk-in Applicant arrive...
Security Guard: Good morning sir!
Walk-in Applicant: I saw a poster that your company was hiring. I'm willing to apply for
the position.
Security Guard: That's nice to hear. Okay sir just go to our receptionist.
Walk-in Applicant: Okay. Thank you!
Receptionist: Good morning sir.
Walk-in Applicant: I saw this poster outside and I'm interested to apply for the job
vacancy.
Receptionist: So you're here for the interview. Okay sir just sign in here and proceed to
the waiting area then I call you later.
Walk-in Applicant: Okay. Thank you!
*Emotional Applicant arrive...
Secrurity Guard: Good morning maam!
Emotional Applicant: Good morning.
Receptionist: Goodmorning maam. How can I help you?
Emotional Applicant: I'm here to apply for the job vacancy. I saw it through internet.
Receptionist: Okay maam. First sign in here maam then proceed to the waiting area then I
call you later.
Emotional Applicant: Okay. Thankyou!
*Referral Applicant arrive...
Security Guard: Goodmorning maam.
Referral Applicant: Good morning sir. I was referred by Ms. Dela Cruz. I'm here to apply
to your job vacancy.
Security Guard: Oh I see. Proceed to our receptionist maam.
Referral Applicant: Okay. Thank you!
Receptionist: Good morning maam. How may I help you?
Referral Applicant: I'm looking for Ms. Dellosa, is she here?
Receptionist: Sorry maam Ms. Dellosa is not already here. Do you have any appointment
with Ms. Dellosa?
Referral Applicant: Yes I'm here for my interview.
Receptionist: Oh I see. Just sign in here first and proceed to our waiting area and I will
call you later maam.
Referral Applicant: Okay. Thank you.
*HR Specialist Ms. Dellosa arrive...
Security Guard: Good morning maam.
HR Specialist: Good morning.
Receptionist: Good morning maam. The applicants waiting for you.
HR Specialist: Send them in after five minutes, because I'm exhausted I need to rest for a
while.
Receptionist: Okay maam.
*after five minutes...
HR Specialist call the receptionist...
HR Specialist: Hello Ms. Kath. Please send a first interviewee.
Receptionist: Okay maam.
*call ended.
Receptionist: Ms Bugtong?
Undergrad Applicant: Yes maam?
Receptionist: Please proceed to the HR department for your interview.
Undergrad Applicant: Okay.
At the HR room...
*Knock.. Knock...
HR Speccialist: Come in.
Undergrad Applicant: Good morning maam.
HR Specialist: Have a seat. How's your day?
Undergrad Applicant: It's good maam.
HR Specialist: Okay. Can I have your resume?
Undergrad Applicant: Sure maam. Here is my resume.
HR Specialist: Okay. Shall we start?
Undergrad Applicant: Okay maam.
*the interview start.... (adlib)
HR Specialist: I'm sorry Ms. Bugtong but you're not qualified because we are looking for
at least 2 years course graduate.
Undergrad Applicant: It's okay maam. I understand.
HR Specialist: Thank you for coming.
*undergrad applicant leave the room.
HR Specialist call the receptionist...
HR Specialist: Ms. Kath send the next interviewee in.
Receptionist: Okay maam.
*call ended.
Receptionist: Ms. Etomay?
Walk-in Applicant: Yes. I'm here.
Receptionist: Please proceed to the HR department for your interview.
Walk-in Applicant: Okay. Thank you maam.
At the HR room..
*Knock.. Knock...
HR Specialist: Come in.
Walk-in Applicant: Good morning maam. I'm Eva May Etomay.
HR Specialist: Good morning Ms. Etomay. Have a seat. Are you alright?
Walk-in Applicant: I'm alright maam.
HR Specialist: Okay. First, inhale... Exhale.. Shall we start?
Walk-in Applicant: Yes maam.
*the interview starts... (adlib)
HR Specialist: I'm so sorry Ms. Etomay but you didn't pass the interview because your
voice is too slow and sometimes I can't hear what you're saying.
Walk-in Applicant: It's okay ma'am maybe I'm not just prepared.
HR Specialist: I see! I'm so sorry Ms. Etomay
*Applicant will leave the room
*HR Specialist will call the receptionist to send another applicant
Receptionist: Ms. Dugan?
Emotional Applicant: Yes maam?
Receptionist: Proceed to the HR room for your interview.
Emotional Applicant: Okay maam.
At the HR room...
*Knock.. Knock...
Emotional Applicant: Good day maam!
HR Specialist: Good day! Take your seat. Can I have your resume?
Emotional Applicant: Here maam.
HR Specialist: So Ms. Dugan you're a former fast food crew?
Emotional Applicant: Yes maam! from Mcdonalds.
HR Specialist: Thats a nice company. So shall we start?
*the interview starts .. (adlib)
HR Speciaist: Sorry Ms. Dugan but you're not...
Emotional Applicant: But why maam?
HR Specialist: Because of your lack of experiences and background for the job.
Emotional Applicant: But maam I really need this job to help my family. I am the bread
winner of my family maam.
HR Specialist: Im sorry but I can't do anything for you Ms. Dugan
Emotional Applicant: Maam Im begging you.. please hire me!
* the emotional applicant started to cry
HR Specialist: Im really sorry.
Emotional Applicant: Maam please!
HR Specialist: You may go now Miss..
Emotional Applicant: I can do anything for you maam just please hire me..
HR Specialist: Im really sorry.. but atleast you tried..
*the applicant goes out while still crying
HR Specialist: I pity her but we have a job qualification.
*HR Specialist calls the Receptionist to send another applicant
Receptionist: Ms. Pilapil? please proceed to the HR room for your interview.
Walk-in Applicant: Okay maam. Thank you.
*Freshgrad applicant arrive...
Security Guard: Good morning maam.
Freshgrad Applicant: Good morning.
Receptionist: Goodmorning maam. How can I help you?
*hand the calling card..
Freshgrad Applicant: Ms. Turingan gave me this calling card. And she told me to go here
and give her calling card in the receptionist.
Receptionist: Oh I see. You're here for your interview. Okay maam. First, sign in here
then proceed to waiting area and I will call you later.
Freshgrad Applicant: Okay maam. Thank you!
*Walk-in applicant arrive.
Security Guard: Good morning sir.
Receptionist: Good morning sir. How may I help you?
Walk-in Applicant: I saw a poster outside that your company is hiring so I decided to
apply now.
Receptionist: Okay sir. Just sign in here and wait for a while and I will call you later.
Walk-in Applicant: Okay. Thank you.
*Referral applicant arrive...
Security Guard: Good morning. Did you bring your resume? I tell Ms. Dellosa about you.
Good luck to your interview.
Refferal Applicant: What ever.
Receptionist: Good morning maam.. How can I help you?
Referral Applicant: I'm here for interview. I reffered by my father Mr. Panim.
Receptionist: Oh Mr. Panim. One of our security personnel. Okay maam. Just sign here
and wait for a while then I will call you later.
Referral Applicant: Okay.
*Attitude applicant arrive...
Security Guard: Good morning.
Receptionist: Good day sir! How may I help you?
Attitude applicant: I'm looking for Ms. Dellosa.
Receptionist: Ms. Dellosa was busy right now because she have a lot of applicants that
she need to interview.
Attitude Applicant: Myghaaad. How long am I going to wait? Why I need to wait?
Receptionist: Because their a lot of applicants came before you sir. Maybe just sign in
here first and proceed to the waiting are and I will call you later.
Attitude Applicant: Oh my god! Don't take it so long.
*Meanwhile... at the HR room
Knock.. Knock..
HR Specialist: Come in..
Referral Applicant: Thank you maam. Good morning!
HR Specialist: Good morning. Have a seat. Can I have your resume?
Referral Applicant: Here maam. Actually maam I referred by Ms. Dela Cruz a current
employee here.
HR Specialist: Oh I see. Shall we start?
*the interview starts... (adlib)
HR Specialist: Congratulations Ms. Pilapil. You've passed the initial interview!
Referral Applicant: Really maam? Thank you maam.
HR Specialist: Just wait outside for your simulation.
Referral Applicant: Okay maam. Thank you again.
*HR Specialist calls the Receptionist to send another applicant
Receptionist: Ms. Tuazon?
Freshgrad Applicant: Yes maam?
Receptionist: Proceed to the HR room for your interview.
Freshgrad Applicant: Okay maam.
At the HR room...
*Knock.. Knock...
HR Specialist: Come in.
Freshgrad Applicant: Good morning maam.
HR Specialist: Good morning. Have a seat. Can I have your resume?
Freshgrad Applicant: Yes. Here maam.
HR Specialist: Oh so you're a fresh graduate. From what school?
Freshgrad Applicant: At EARIST University.
HR Specialist: Really that's a good school. Okay. Shall we start?
Freshgrad Applicant: Okay maam.
*the interview starts... (adlib)
HR Specialist: For a fresh graduate you did it great. And I want to congratulate you.
you've passed the interview Ms. Tuazon.
Freshgrad Applicant: Really maam? Thank you so much.
HR Specialist: By the way, just wait outside for your simulation.
Freshgrad Applicant: Okay maam. Thank you again.
*HR Specialist calls the Receptionist to send another applicant
Receptionist: Ms. Peregil? Please proceed to the HR room for your interview.
Referral Applicant: Finally!
At the HR room...
*enter the room...
Referral Applicant: Good morning. Here's my resume. Make it fast I've another
appoinment.
HR Specialist: Uhm. Okay. So you're Ms. Peregil.. Oh your the daughter of Mr. Panim.
Right?
Referral Applicant: Yeah. Can we proceed to the interview?
HR Specailist: Okay. He already tell me about you. So we can start.
*the interview starts... (adlib)
HR Specialist: Sorry Ms. Peregil but you're not qualified for the position.
Referral Applicant: But why? I have a lot of recognition and achievements.
HR Specialist: Because of your attitude. You don't have proper communication. I think
you improve good relation to the others.
Referral Applicant: What ever. There is a lot of company out there.
*walks out...
*HR Specialist calls the Receptionist to send another applicant
Receptionist: Mr. Palana?
Walk-in Applicant: Uh-uhm yes? I'm here.
Receptionist: Please proceed to the HR room for your interview.
Walk-in Applicant: Uh-uhm okay.
Attitude Applicant: Hey! Why it takes so long?
Receptionist: I'm sorry sir. But we need to go to the process. Just wait for a while and I
will call you later.
Attitude Applicant: Myghaaad! You're process here is so slow! I have another
appointment.
*meanwhile at the HR room...
*Knock.. Knock...
HR Specialist: Come in.
Walk-in Applicant: Go-good morning maam. I have here my re-resume.
HR Specialist: Oh thank you. Are you okay? Are you nervous?
Walk-in Applicant: Oh no-no no maam. Uhm a little bit.
HR Specialist: I see. Just relax. I'm friendlier than I look don't worry.
Walk-in Applicant: *laughs* I'm relax now maam.
HR Specialist: So lets start.
*the interview starts... (adlib)
HR Specialist: Sorry Mr. Palana. You did'nt pass the interview. I think you need to
improve your communication skills and also your confident. I really sorry.
Walk-in Applicant: Alright maam. I'll improve my confident and my communication
skills and I apply to your company again. Thank you.
HR Specialist: Good for you. I can't wait that happen. Thank you for your time.
*HR Specialist calls the Receptionist to send another applicant
Receptionist: Mr. Liwag? Please proceed to the HR room. Thank you!
Attitude Applicant: Finally!
*at the HR room...
Attitude Applicant: Here is my resume. Can we start now? The clock is ticking.
HR Specialist: Uhm. Okay Mr.. Liwag...
Attitude Applicant: By the way, your receptionist here is so rude. I don't like her.
HR Specialist: I'll take the for her actions sir. Can we proceed?
Attitude Applicant: Yeah. What ever.
HR Specailist: So you're a former manager at Jollibee. Why did you resigned?
Attitude Applicant: 'Cause my boss not treat me properly. And also he was threatened that
I can replace him to his position. So he terminated me.
HR Specialist: Oh Isee. Lets start now.
*the interview starts... (adlib)
HR Specialist: Sorry Mr. Liwag but you're not qualified for the position.
Attitude Applicant: But why? I'm former manager! You should hire me. You need me in
your company more than I need you!
HR Specialist: But sir...
Attitude Applicant: No! You can't do that to me.
HR Specialist: But I can't do anything for you sir.
Attitude Applicant: Fine! What ever. There's a lot of company out there!
*walks out...
HR Specialist: What was that? Is he insane? We don't tolerate that kind of attitude here at
the company.
*phone call...
HR Specialist: Good morning Ms. Turingan. Can you go to my office now? Thank you.
HR Assistant: Okay maam.
*5 minutes later...
*Knock.. Knock...
HR Specialist: Come in.
HR Assistant: Good morning maam. How is the applicants?
HR Specialist: It's so difficult to choose. So many different kind of applicants today. But I
enjoyed it. By the way, here is the resume of two applicants who passed the initial
interview. Please give it to our HR Supervisor Ms. Jamero.
HR Assistant: Okay maam.
HR Specialist: Thankyou.
(Scene 6)
The Simulation...
*Knock.. Knock...
HR Supervisor: Come in.
HR Assistant: Good morning maam. I have here the resume of the applicants who passed
the initial interview.
HR Supervisor: Okay. Please let them in.
HR Assistant: Okay maam.
