How To Conduct An Effective Meeting

How to Conduct an Effective Meeting
Organizational Effectiveness
PURPOSE
 Identify the purpose and desired outcomes of the meeting.
 Determine if the meeting is necessary or if the issues can be addressed outside of a meeting.
 Should only use meetings for brainstorming, delivering information or gathering information.
PEOPLE
 Identify and invite only the necessary and appropriate people for the meeting.
 Make sure all attendees can contribute.
 Communicate the meeting’s purpose and desired outcomes to all attendees.
 Schedule guests who don’t need to be at the entire meeting, which can be an incentive to stay
within the meeting’s time limits.
PREPARATION
 Organize meeting venue.
 Provide the agenda and any other supporting documentation (e.g. reports, handouts and
spreadsheets) to the attendees at least 24 hours prior to the meeting time.
 Ensure the comfort, quietness and set-up of the space before the meeting.
 Provide water or other refreshments when possible.
AGENDA
 Include items to be discussed, and then for each item specify the person leading the
discussion, the desired outcome, and the estimated time.
 Provide meeting evaluation time and documentation (if applicable).
 Limit number of items to a reasonable amount for the meeting’s timeframe
 Be realistic about the timeframe for each item.
 Schedule breaks periodically for longer meetings.
MEETING LEADER
 Designate a meeting leader who understands meeting principles, is familiar with the agenda
and is a skilled facilitator.
 Rotate facilitators for regularly scheduled meetings.
 Open meeting with setting or reviewing ground rules and reviewing the agenda, making
changes when appropriate.
 Clarify roles within the group.
 Maintain focus and keep meeting moving at comfortable pace.
 Cover one item at a time.
 Summarize discussion and recommendations at the end of each logical section.
 Make a note of any follow-up actions that can be resolved outside of the meeting and move on
to next point.
 Manage discussion and encourage participation, even explicitly inviting everyone to
participate.
 Use parking lot list for issues or questions that need to be dealt with outside of the meeting
and review at end of meeting.
 Review issues discussed at the meeting and identify each actions step with those responsible
for the step and the timeframe.
 Solicit agenda items for the next meeting.
 Review time and place for next meeting, if applicable.
 Lead evaluation discussion or collect written evaluations.
 Thank the attendees.
TIME
 Designate a timekeeper who will work with the meeting leader to keep the pace.
 Start and end on time, regardless of late attendees.
 Periodically check the time estimates for each item to see how close they were to the time
actually spent.
 Allow flexibility in the schedule when the need arises.
MEETING NORMS
 Request that all pagers and cell phones be turned to silent or vibrate.
 Establish a policy disallowing electronic communications during the meeting.
 Request that any pages or messages be returned outside of the meeting space.
 Determine that each participant’s opinion should be respected.
 Encourage participation and openness.
 Ask questions for clarity.
MINUTES
 Designate a note-taker.
 Make detailed minutes when the record is important and simple lists of decisions made and
actions to be taken (with responsible person identified) when the exact record is not as
important.
 Capture key points for each item, highlight anything that will be deferred until a future
meeting.
 Include timeframes for action steps.
 Include parking lot issues with follow up information.
EVALUATION
 Have each attendee evaluate the meeting, using a round-robin, written, or open discussion
approach.
 Ask questions such as “what can we do better next time?” and “what parts of the meeting
worked well?”
FOLLOW UP
 Return readable or typed minutes to attendees within 24 hours if possible (same day is even
better).
 Be consistent with meeting habits.

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