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TS-03 Tourism Studies Co (CTS, DTS, BTS, BHM (Ex Diploma), MTM II) 00 Term-End Examination June, 2015 Ts-03: Management in Tourism

This document is a past paper for a Term-End Examination in Tourism Studies. It contains 10 questions related to management in tourism. Students are instructed to answer any 5 questions in about 600 words each. The questions cover topics such as managerial functions, the impact of information technology on tourism management, services provided by travel agencies, responsibilities of a tour manager, market segmentation, decision making, transactional analysis, group dynamics, and budgeting.

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KD Singh
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151 views4 pages

TS-03 Tourism Studies Co (CTS, DTS, BTS, BHM (Ex Diploma), MTM II) 00 Term-End Examination June, 2015 Ts-03: Management in Tourism

This document is a past paper for a Term-End Examination in Tourism Studies. It contains 10 questions related to management in tourism. Students are instructed to answer any 5 questions in about 600 words each. The questions cover topics such as managerial functions, the impact of information technology on tourism management, services provided by travel agencies, responsibilities of a tour manager, market segmentation, decision making, transactional analysis, group dynamics, and budgeting.

Uploaded by

KD Singh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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No.

of Printed Pages : 4 TS-03

TOURISM STUDIES
co (CTS, DTS, BTS, BHM (Ex Diploma), MTM-II)
00
Term-End Examination
O June, 2015

TS-03 : MANAGEMENT IN TOURISM

Time : 3 hours Maximum Marks : 100

Note : Attempt any five questions in about 600 words each.


All questions carry equal marks.

1. What do you understand by managerial 20


functions ? Explain the role, task and
responsibilities of a manager.

2. How has information technology changed the 20


management functions in tourism ? Explain with
the help of suitable examples.

3. Enumerate the services provided by a travel 20


agency.

4. Explain the responsibilities of a tour manager in 20


conducting a tour. Substantiate your answer with
suitable examples.

5. Write short notes on any two of the following :


(a) Convention Business 10x2=20
(b) Ego States
(c) Public Relations in Tourism

TS-03 1 P.T.O.
6. What are the different bases for market 20
segmentation ? Explain with the help of suitable
examples.

7. Why is decision making important in tourism 20


trade ? What are the steps involved in decision
making ?

8. What is Transactional Analysis ? Discuss its 20


importance in relation to Tourism Business.

9. Write an essay on Group Dynamics. 20

10. Write short notes on any two of the following


(a) Budgeting 10x2=20
(b) Johan Window
(c) Project Appraisal

TS-03 2
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TS-03 3 P.T.O.
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TS-03 4

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