No.
of Printed Pages : 7 TS-03
TOURISM STUDIES (CTS, DTS, BTS,
MTM–II, BHM)
Term-End Examination
December, 2023
TS–03 : MANAGEMENT IN TOURISM
Time : 3 Hours Maximum Marks : 100
Note : Attempt any five of the following questions in
about 600 words each. All questions carry
equal marks.
1. What do you understand by the concept of
entrepreneurship ? Discuss the qualities
required to be an entrepreneur. 20
2. Write short notes on any two of the following :
2×10=20
(a) SWOT Analysis
(b) Organizational structure
(c) Organisational culture
P. T. O.
[2] TS-03
3. What do you understand by interpersonal
behaviour ? Explain the ways of conflict
management. 20
4. Explain the importance of supervisor in an
organisation. List some of the crucial problems
faced by a supervisor. 20
5. Write short notes on any two of the following :
2×10=20
(a) Recruitment and Selection
(b) Induction and Training
(c) Appraisal System
6. What do you understand by marketing
research ? In what way marketing research
helps in managing the market ? Explain with
suitable examples. 20
7. What is the importance of Budgeting ? Discuss
the type of budgets. 20
8. What do you understand by Tour Operator ?
Discuss the role and function of a tour operator.
20
[3] TS-03
9. Discuss in brief the role and functions of Public
Relations in an organisation. 20
10. Write short notes on any two of the following :
2×10=20
(a) Business Traveler
(b) Convention Business
(c) Trade Fairs and Shows
P. T. O.
[4] TS-03
TS–03
] ]
] –II]
2023
-03
[5] TS-03
10×2=20
SWOT
10×2=20
P. T. O.
[6] TS-03
[7] TS-03
10×2=20
TS-03
P. T. O.