Telecoms Supervisor- Algeria
Responsibilities
You will schedule the work for the your teams and ensure that service standards and
business objectives are met by developing business and service improvement plans for
Networking, Telecommunications and Cyber Security teams.
You will lead on Networking Telecommunications and Cyber Security in ICT and contribute to
the ITC Technical Road Map and Strategy.
Manage, implement and maintain standardised ways of working by applying the principles
of the IT Infrastructure Library (ITIL) framework to the team.
You will be accountable for the overall performance monitoring, evaluation, and review of
Cyber Security, Network and Telecommunications, and be required to produce monthly
reports of activity including threat analysis and a selection of Key Performance Indicators
(KPIs) and Critical Success Factors (CSF).
Build and maintain strong relationships within ICT and Business Unit Operations Mangers
Evaluate technology, benefits and the development of business cases to ensure strategic
alignment and value for money on technology platforms.
Drive change and transformation as ICT resources are cross skilled and become increasing
proactive in an increasing integrated Telecom and IT work landscape
Identify and recommend gaps and improvements to Network Infrastructure
Lead workshops
Develop training and development plans for team members
Perform control testing and agree results with control owners
Work closely with key process owners to implement agreed transformation or remediation
actions
Oversee Telecom and Security Service projects to ensure products are developed in
compliance with security standards and practices
Essential Skills
Development and ever greening of policy and procedures in complex ICT environment
Presenting and preparing reports to senior management
Part of a major incident management team
Problem management
Managing multi discipline teams
Demonstrable experience within a management/supervisory role in Networking,
telecommunications or Cyber Security
Proven experience leading on ICT infrastructure projects
Experience of managing multi-discipline teams
Staff development: have developed and/or implemented staff development programmes.
Ability to plan workloads
ITIL (ideally certified to Foundation level as a minimum)
Experience of providing clear reports to senior management
Strong communication skills both written & verbal
Ab